Fort Belvoir, VA · On-site
$90 - $120/hr
IT Service Desk / Knowledge Base Manager About Kaimetrix, L. L. C. At Kaimetrix, we deliver ... voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that ...
Fort Belvoir, VA · On-site
$90 - $120/hr
IT Service Desk / Knowledge Base Manager About Kaimetrix, L. L. C. At Kaimetrix, we deliver ... voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that ...
Washington, DC · On-site
$90 - $120/hr
... voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that ... About the role IT Service Desk / Knowledge Base Manager - Level IV is seeking senior-level ...
Washington, DC · On-site
$90 - $120/hr
... voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that ... About the role IT Service Desk / Knowledge Base Manager - Level IV is seeking senior-level ...
Centreville, VA · Remote
$35 - $41/hr
Our GovTech client is seeking a Content Writer to support a large-scale product documentation and knowledge base modernization initiative. The organization supports 77 software products and is ...
Quick apply
Centreville, VA · Remote
$35 - $41/hr
Our GovTech client is seeking a Content Writer to support a large-scale product documentation and knowledge base modernization initiative. The organization supports 77 software products and is ...
Washington, DC · On-site
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
Washington, DC · On-site
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
Washington, DC · On-site
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
New
Quick apply
Washington, DC · On-site
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
New
Washington, DC · On-site
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
New
Quick apply
Washington, DC · On-site
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
New
Information Technology Infrastructure Library (ITIL), Knowledge Base Management, Knowledge Management Tools, ServiceNow Platform, Writing Documentation Certifications: CompTIA Security+ CE | CompTIA ...
Information Technology Infrastructure Library (ITIL), Knowledge Base Management, Knowledge Management Tools, ServiceNow Platform, Writing Documentation Certifications: CompTIA Security+ CE | CompTIA ...
Alexandria, VA · On-site
$65K - $75K/yr
... and knowledge-base articles. * Strong ability to translate technical concepts into clear ... Excellent written communication skills and attention to detail. * Active Secret Clearance.
Alexandria, VA · On-site
$65K - $75K/yr
... and knowledge-base articles. * Strong ability to translate technical concepts into clear ... Excellent written communication skills and attention to detail. * Active Secret Clearance.
Washington, DC · Remote
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
New
Quick apply
Washington, DC · Remote
$64.39/hr
Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. * Create, organize ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...
New
Washington, DC · On-site
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
Washington, DC · On-site
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
Washington, DC · On-site
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
Washington, DC · On-site
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
Washington, DC · On-site
$115K - $129K/yr
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
Washington, DC · On-site
$115K - $129K/yr
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
Alexandria, VA · On-site
$65K - $75K/yr
... knowledge-base articles * Strong ability to translate technical concepts into clear, structured ... Excellent written communication skills and attention to detail * Active Secret Clearance ...
Alexandria, VA · On-site
$65K - $75K/yr
... knowledge-base articles * Strong ability to translate technical concepts into clear, structured ... Excellent written communication skills and attention to detail * Active Secret Clearance ...
... and knowledge base content to support IT operations. This role ensures complex technical ... writing and/or IT documentation experience. · Experience documenting IT support processes ...
... and knowledge base content to support IT operations. This role ensures complex technical ... writing and/or IT documentation experience. · Experience documenting IT support processes ...
Vienna, VA · On-site
$75K - $100K/yr
... and knowledge base content to support IT operations. This role ensures complex technical ... writing and/or IT documentation experience. • Experience documenting IT support processes ...
Vienna, VA · On-site
$75K - $100K/yr
... and knowledge base content to support IT operations. This role ensures complex technical ... writing and/or IT documentation experience. • Experience documenting IT support processes ...
Develops high-quality technical documentation, SOPs, user guides, training materials, and knowledge base content to support IT operations. This role ensures complex technical information is clearly ...
Develops high-quality technical documentation, SOPs, user guides, training materials, and knowledge base content to support IT operations. This role ensures complex technical information is clearly ...
Write and edit user-friendly technical documentation including SOPs, process guides, job aids, and knowledge base articles. * Deliver training sessions, workshops, and presentations for both small ...
Write and edit user-friendly technical documentation including SOPs, process guides, job aids, and knowledge base articles. * Deliver training sessions, workshops, and presentations for both small ...
... Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results ...
... Base. - Create, promote and apply best practices for writing, style and content in Microsoft style. - Create training material in support of the Knowledge management process. - Improve search results ...
... user knowledge base articles, frequently asked questions, online help and user guides Create ... writing of desktop support documentation (2 to 5 years) Ability to deliver high quality ...
... user knowledge base articles, frequently asked questions, online help and user guides Create ... writing of desktop support documentation (2 to 5 years) Ability to deliver high quality ...
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
Conduct regular knowledge base audits and reviews, identifying outdated, inaccurate, or missing ... Exceptional communication skills in English - both written and oral - with the ability to ...
| Aspect | Volunteer Knowledge Base Writer | Volunteer Content Contributor |
|---|---|---|
| Credentials | Basic writing skills, familiarity with knowledge bases | Varies; may include general writing or subject expertise |
| Work Environment | Online, remote, collaborative platforms | Online, diverse platforms, including blogs and social media |
| Employer/Industry Usage | Nonprofits, tech companies, educational organizations | Media outlets, nonprofits, community groups |
| Search/Comparison Intent | Understanding roles related to knowledge management | General content creation roles |
The Volunteer Knowledge Base Writer focuses on creating and maintaining structured, accurate knowledge articles for organizations, often requiring familiarity with knowledge management tools. In contrast, a Volunteer Content Contributor typically produces a broader range of content, such as blog posts or social media updates, with less emphasis on structured knowledge bases. Both roles involve volunteer work in online environments but serve different content needs within organizations.
The most popular types of Knowledge Base Writer jobs in Washington are:
For Volunteer Knowledge Base Writer jobs in Washington, the most frequently searched job titles are:
The top searched job categories for Volunteer Knowledge Base Writer jobs in Washington are:
$90 - $120/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
About Kaimetrix, L. L. C.
At Kaimetrix, we deliver complete IT solutions and bring together complex and often siloed services - increasing the value of IT through a holistic, end-to-end approach. We combine real data with expert insights to help organizations modernize, streamline operations, advance IT initiatives, and achieve mission success for federal civilian, defense, and intelligence agencies. Our core capabilities include cybersecurity, data operations, end-user support, IT management, software development, systems engineering, process improvement, and technical advisory.
We believe our greatest asset is our people. We invest in our team’s growth, empower them with autonomy and accountability, and offer meaningful work that supports mission-focused agencies while advancing your career.
Join us if you’re looking to do impactful work, develop professionally, and be part of a culture that values continuous improvement, metrics-driven performance, and exceptional service.
Benefits Summary: Kaimetrix offers a comprehensive benefits package that includes medical, dental, and vision insurance; company-paid short-term and long-term disability coverage; company-paid life and AD&D insurance with additional voluntary options; a 401(k) and Roth retirement plan with employer matching; paid time off that increases with tenure; 11 paid federal holidays; FSA and HSA options; commuter benefits; annual education reimbursement for approved training and certifications; employer-paid identity protection; and optional supplemental coverages such as accident, cancer, critical illness, and hospital indemnity.
Kaimetrix, L.L.C. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
About the roleKaimetrix is seeking an IT Service Desk / Knowledge Base Manager – Level IV to provide expert-level technical support and leadership for enterprise service desk operations in a secure, mission-critical environment. This role serves as the primary escalation point for complex incidents while overseeing knowledge management processes to ensure efficient, high-quality support delivery.
What you’ll do
Sourced by ZipRecruiter
11 - 50 Employees
Holly Springs, NC, US
2013
