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Volunteer Customer Service Jobs in Rio Rancho, NM

Chick-fil-A

Customer Service Team Member

Albuquerque, NM · On-site

$13 - $14/hr

Customer Service Team Member Overview At Chick-fil-A, Customer Service Team members are responsible ... Optional voluntary life insurance for full-time Team Members with premiums paid via payroll ...

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All JobsVolunteer Customer Service JobsVolunteer Customer Service Jobs in Rio Rancho, NM

Volunteer Customer Service information

See Rio Rancho, NM salary details

$9

$17

$25

How much do volunteer customer service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for volunteer customer service in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

How do I become a NICU cuddler?

To become a NICU cuddler, you typically need to complete a volunteer application and undergo a background check. Training on infant handling and infection control is often provided, and volunteers usually commit to a regular schedule to provide comfort and bonding for premature or ill infants in the neonatal intensive care unit.

What types of tasks can I expect as a Volunteer Customer Service representative?

As a Volunteer Customer Service representative, you will typically interact directly with the public either in person, by phone, or via email to answer questions, provide information, and resolve basic issues. Daily tasks may include greeting visitors, handling inquiries, assisting with event registration, or helping coordinate resources for community programs. Depending on the organization, you might also support administrative functions or help train new volunteers. You'll often work as part of a collaborative team, gaining valuable experience in client support and interpersonal communication. This role is a great way to develop customer service expertise while making a meaningful difference in your community.

What are the key skills and qualifications needed to thrive in the Volunteer Customer Service position, and why are they important?

To thrive as a Volunteer Customer Service representative, strong communication skills, problem-solving abilities, and a genuine desire to help others are essential, often with no formal educational qualifications required. Familiarity with basic office software, phone systems, and customer relationship management (CRM) tools can be beneficial. Outstanding soft skills include patience, empathy, active listening, and teamwork. These attributes ensure effective support for clients or patrons while fostering a positive environment within diverse volunteer-driven organizations.

Can volunteering be customer service?

Yes, volunteering can involve customer service skills, especially in roles that require interacting with the public, providing information, or assisting clients. Volunteer customer service positions often develop communication, problem-solving, and interpersonal skills, and may require training or background checks depending on the organization. These roles can be part-time or flexible, making them accessible for many volunteers.

How to get a job in customer service with no experience?

To get a volunteer customer service position with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills like patience and empathy. Entry-level roles often require a positive attitude and willingness to learn, and some organizations provide training. Volunteering at community centers or nonprofits can also build experience and improve your chances of securing paid customer service jobs later.

Can you get paid for volunteering?

Volunteer customer service roles are typically unpaid, as volunteering is based on giving time without financial compensation. However, some organizations may offer stipends, reimbursements, or other benefits for expenses incurred during volunteering. Paid positions in customer service are usually separate from volunteer roles and require formal employment applications.

What is a Volunteer Customer Service job?

A Volunteer Customer Service job involves assisting customers or clients without financial compensation, usually for a nonprofit, charity, or community organization. Responsibilities may include answering inquiries, providing information, resolving minor issues, and ensuring a positive experience. Volunteers help support the organization's mission by delivering friendly and helpful service.

What are the most commonly searched types of Customer Service jobs in Rio Rancho, NM? The most popular types of Customer Service jobs in Rio Rancho, NM are:
What are popular job titles related to Volunteer Customer Service jobs in Rio Rancho, NM? For Volunteer Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Volunteer Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Volunteer Customer Service jobs in Rio Rancho, NM are:
Volunteer Customer Service jobs near you
Mortgage Origination - Customer Service Representative

Mortgage Origination - Customer Service Representative

Leidos

Albuquerque, NM

$22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

Leidos rating

8.4

Company rating: 8.4 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

56th of 428 rated business services

Job description

Leidos is seeking full-time Mortgage Origination Professionals at the FHA Resource Center in Albuquerque, New Mexico.

Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.

As a Mortgage Origination Customer Service Representative, you will use your mortgage background as a Loan Processor, Loan Officer, Underwriter, or other loan origination professional to help make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and procedures.

What's in it for you?

  • Monday - Friday schedule with no weekend work.

  • Access to benefits on day one, including medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans.

  • Immediate and ongoing training to support your success.

  • Discounted Leidos stock purchase and other Employee Discounts.

  • Company-wide career mobility.

  • Company-sponsored Public Trust eligibility upon hire.

  • Voluntary overtime may be available based on business needs.

  • Paid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year.

  • 11 paid holidays per year.

As a Mortgage Origination Customer Service Representative, you will:

  • Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures.

  • Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge the client's requests.

  • Follow standard operating procedures for various topics, systems, and contact channels.

  • Document all of your contacts in a database.

  • Keep up to date on FHA mortgage processes and procedures.

To be a successful Mortgage Origination Customer Service Representative, you will possess:

  • The ability to navigate multiple computer systems and applications and utilize search tools.

  • Excellent time management skills and dependability.

  • Strong written and verbal communication skills, including telephone etiquette.

  • Keyboarding proficiency of at least 40 words per minute.

Required Qualifications:

  • High School diploma or General Educational Development (GED) certificate.

  • Minimum of 2 years of mortgage origination experience (e.g. loan originator, loan processor, junior underwriter, loan officer).

  • Minimum of 1 year of contact center experience or telephone customer service experience.

  • Ability to obtain a Public Trust Security clearance, which includes a credit check and background investigation.

Preferred Qualifications:

  • FHA Knowledge/background.

  • Contact Center experience (Omnichannel).

Leidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.

**The pay for this position is $20-$22 per hour.**

This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos will ensure that all provisions are met through their wages and benefits.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:June 8, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range -

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

What Leidos employees say

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About Leidos

Sourced by ZipRecruiter

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Reston, VA, US

Social media

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