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Voip Manager Jobs in Reston, VA (NOW HIRING)

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provides weekly reports of VoIP Team's activities to management. * Responsible for the administration of all aspects of the VoIP system including system administration, patching, vulnerability ...

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provides weekly reports of VoIP Team's activities to management. * Responsible for the administration of all aspects of the VoIP system including system administration, patching, vulnerability ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Maintain VoIP system interfaces and perform programming to ensure seamless connectivity ... Experience with Cisco Unified Communications Manager (CUCM), 15.0 preferred. * Experience with ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Maintain VoIP system interfaces and perform programming to ensure seamless connectivity ... Experience with Cisco Unified Communications Manager (CUCM), 15.0 preferred. * Experience with ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Maintain VoIP system interfaces and perform programming to ensure seamless connectivity ... Experience with Cisco Unified Communications Manager (CUCM), 15.0 preferred. * Experience with ...

TekSynap

VoIP Engineer

Washington, DC

Experience with Cisco Unified Communications Manager (CUCM), 15.0 preferred. * Experience with ... Experience migrating VoIP systems in modernization efforts. * Experience in Teams Telephony or ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services ...

TekSynap

VoIP Engineer

Washington, DC · On-site

Bachelor's degree in Computer Science, Engineering, Business Management, or a related technical discipline. * Minimum of 4 years of experience supporting Voice over IP (VoIP) and Video ...

NT Concepts

VOIP Engineer (DC)

Washington, DC

This includes managing all engineering VoIP projects and configuring and optimizing all VoIP/IP- telephone systems and services, both internally and those integrated with Internet-based services ...

MANTECH

VoIP Systems Engineer

Mclean, VA · On-site

In this role, you'll combine expertise in telephony systems, Linux server management, and software development, focusing on VoIP, analog, ISDN systems, and Ruby on Rails for telephony applications.

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Voip Manager information

See Reston, VA salary details

$28.6K

$85K

$143K

How much do voip manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for voip manager in Reston, VA is $84,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $121,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VoIP manager?

To thrive as a VoIP Manager, you need in-depth knowledge of Voice over IP technologies, network administration, and experience with enterprise telecommunication systems, typically supported by a degree in IT or a related field. Familiarity with platforms like Cisco Call Manager, Avaya, or Asterisk, as well as relevant certifications such as CCNA Voice or CompTIA Network+, are often required. Strong leadership, problem-solving skills, and effective communication are vital soft skills for coordinating teams and ensuring smooth operations. These competencies are essential for managing complex telephony infrastructures, minimizing downtime, and supporting business communication needs.

What does a VoIP manager do?

A VoIP Manager's daily responsibilities usually include overseeing the deployment, configuration, and maintenance of voice communication systems across the organization. Tasks often involve monitoring call quality, troubleshooting technical issues, coordinating with IT and network teams, and ensuring system security and compliance. Additionally, VoIP Managers may manage vendor relationships, guide system upgrades, and train staff on using communication tools. Being proactive in identifying potential improvements and staying updated on the latest telephony advancements is also a key part of the role.

What is a VoIP manager?

A VoIP Manager is responsible for overseeing the implementation, maintenance, and optimization of Voice over Internet Protocol (VoIP) systems within an organization. They ensure reliable communication by managing VoIP infrastructure, troubleshooting issues, and coordinating with vendors. Their role includes optimizing call quality, security, and cost efficiency while integrating VoIP solutions with other business communication tools. Additionally, they may lead a team of VoIP engineers and provide support for end-user issues.

What are the most commonly searched types of Voip jobs in Reston, VA?

The most popular types of Voip jobs in Reston, VA are:

What are popular job titles related to Voip Manager jobs in Reston, VA?

For Voip Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Voip Manager jobs in Reston, VA look for?

The top searched job categories for Voip Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Voip Manager jobs?

Cities near Reston, VA with the most Voip Manager job openings:

Voip Manager jobs near you
Infographic showing various Voip Manager job openings in Reston, VA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $84,973 per year, or $40.9 per hour.

VoIP Engineer

BayNova LLC

Alexandria, VA • On-site

Full-time

Re-posted 24 days ago

Job description

BayNova has an exciting opportunity for a VoIP Engineer to join our team in support of an important federal government client.
Job Responsibilities:
  • Customer-facing position for the VoIP Team, presenting and maintaining a consistent professional image to the customer, successfully managing customer expectations.
  • Provide Tier 1/Tier 2 support to end-users.
  • Prepare presentations and deliver briefings to the customer and management.
  • Provides weekly reports of VoIP Team's activities to management.
  • Responsible for the administration of all aspects of the VoIP system including system administration, patching, vulnerability management, software updates, troubleshooting, scripting and daily operation of the Cisco UCM and Unity Connection Voice Mail, Cisco UCCX ACD, Finesse agents and Microsoft Teams phones with direct routing with Cisco Unified Boarder Element (CUBE).
  • Implements and enforces security policies and compliance standards related to VoIP systems to safeguard data and communication privacy.
  • Assist lead engineer with evaluations of all aspects of the VoIP system performance and potential issues to make process improvement recommendations.
  • Monitors and optimizes the performance and reliability of VoIP systems, ensuring minimal downtime and efficient operation.
  • Provides recommendations of strategic direction and new products to customer by evaluating alternative telecommunications solutions to develop, configure, and maintain communication infrastructure for all aspects of the VoIP infrastructure.
  • Conducts market research working with external vendors and service providers to acquire VoIP equipment and services.
  • Conducts administration, discovery, and cleanup of A/V assets via ServiceNow.
  • Administers cloud-based video conferencing and collaboration technologies Zoom, Teams and WebEx.
  • Supports, troubleshoots, and monitors customer issues with cloud-based video conferencing technologies.
  • Provides A/V support for day-to-day meetings, webinars, and agency wide events ensuing all A/V equipment and collaboration services are pre-checked and will perform without issue.
  • Troubleshoots issues with A/V equipment including conference rooms, team rooms, Zoom Rooms and executive offices.
  • Escalates tier III A/V issues to A/V maintenance vendor and coordinates logistics for prompt resolution.
  • Leads onsite and remote troubleshooting sessions with Facility A/V vendor support; Escorts vendors during onsite visits.
  • Creates and maintains technical documentation for the VoIP systems, including configuration details, troubleshooting procedures, and diagrams.
  • Develops and implements disaster recovery plans related to VoIP systems to ensure continuity of operations in the event of system failures.
Job Requirements:
  • Ability to obtain a Position of Trust Clearance
  • Strong communication skills
  • Exceptional customer service and follow-up skills
  • 5 years' experience with VoIP and A/V administration
  • Work onsite at the customer's location in Alexandria, VA
  • 24x7 On-call rotation for after-hours support
  • Nights and/or weekends troubleshooting, maintenance, and any other special circumstances
  • Self-starting individual with the ability to work independently on issues with minimal supervision
  • Detail-oriented technical and strong analytical skills

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