Voice Process Jobs in Virginia (NOW HIRING)

Tetra Tech, Inc. is seeking a Network and Voice Engineer to provide IT technical support to a Department of State (DoS) program. This position is located in Springfield, VA and currently there is an on-site requirement of 3 days per week, or on as-needed basis. However, this may change, and the candidate would need to be willing to change with it if the position became on-site in the future. You Will: Deploy, maintain, and provide Tier 3 support Cisco Collaboration applications & data networks using Cisco Unified Call Manager (CUCM)
Support high level functional voice systems analysis, design, integration, documentation and implementation methodologies on complex problems.
Possess knowledge of security requirements for deploying voice solutions in the field.
Perform quality assurance checks of Cisco UC telecommunications equipment
Have in-depth knowledge of Cisco's Unified Communication Product line such as Unified Communications Product line such as Unified Communications Manager, Unity Connection and collaboration applications, feature and services (e.g. Webex Meetings Servicer, CUACA, etc.).
Design and prepare technical reports, databases, studies and related documentation, and make charts and graphs to record results.
Will be expected to work well under pressure, meet multiple deadlines, maintain customer focus amid difficult circumstances, and work well within a process-oriented framework.
You Need to Have: Top Secret Clearance (no exceptions)
Available to travel worldwide approximately 10% of the year.
Bachelor of Science or five years of experience working directly with Cisco Collaboration Tools in an enterprise environment.
In depth knowledge of Cisco Unified Call Manager (CUCM) Telephony Product line - BE6K-7K series servers
Two years of experience in managing and deploying voice solutions in a VIOP and analog environment, and three years of operations experience. Experience on Cisco Call Manager versions 10 and above.
Desired experience in CCT Routing & Switching, CCNA Collaboration.
Next Step Apply to the position through this site Company Information Tetra Tech is a leading provider of consulting, engineering, and technical services worldwide. Our reputation rests on the technical expertise and dedication of our employees—25,000 people working together across disciplines and time zones to provide smart, sustainable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. Tetra Tech combines the resources of a global, multibillion dollar company with local, client-focused delivery in over 470 locations around the world. We offer a competitive full range compensation package including; company subsidized medical, vision, dental and prescription coverage; company paid life insurance and long-term disability; 401 (k); employee stock purchase plan and so much more! For more information on our company, please visit our website at www.tetratech.com. To apply, please submit your resume and cover letter on the Careers portion of our website at www.tetratech.com/careers. We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties including women, minorities, veterans and persons with disabilities. At Tetra Tech, health and safety play a vital role in our success. Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations that are mandated by local, state and federal authorities. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs Tetra Tech is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer. Reasonable Accommodations Tetra Tech is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process,please visit Tetra Tech’s Disability Assistance Page.Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates. Only candidates who have been selected for an interview will be contacted. No phone calls, please. Additional Information
Organization: 174 PRT
Requisition #17400000962