ZipRecruiter

Log In

1

Voice Process Jobs in California (NOW HIRING)

Fin

Brand Voice Lead-Systems

San Francisco, CA · On-site

As Brand Voice Lead, Systems , you'll help make that happen. This is not a traditional copywriting ... Use AI tools to strengthen writing processes, support content development, and help cross ...

Fin

Brand Voice Lead-Systems

San Francisco, CA · On-site

As Brand Voice Lead, Systems , you'll help make that happen. This is not a traditional copywriting ... Use AI tools to strengthen writing processes, support content development, and help cross ...

Oklo

Process Engineer

Santa Clara, CA · On-site +1

$80K - $155K/yr

We are searching for a Process Engineer to join our engineering team. Position Description Process ... An excellent writer who can write in a modern active voice, so make your cover letter compelling ...

Oklo

Process Engineer

Santa Clara, CA · On-site +1

$80K - $155K/yr

We are searching for a Process Engineer to join our engineering team. Position Description Process ... An excellent writer who can write in a modern active voice, so make your cover letter compelling ...

Apple

Module Process Engineer

Sunnyvale, CA

$150K - $277K/yr

... voice-coil. Experience in micro-assembly, including adhesive selection and dispensing, curing ... Experience in process integration and qualification. Experience in calibration methodologies ...

previous page

Showing results 41-60

All JobsVoice Process JobsVoice Process Jobs in California

Voice Process information

See California salary details

$13

$25

$47

How much do voice process jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for voice process in California is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a voice process role?

To thrive in a Voice Process role, you need excellent verbal communication skills, active listening abilities, and at least a high school diploma or equivalent qualification. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes language proficiency certifications are commonly required. Patience, problem-solving, and a customer-centric attitude are standout soft skills for this position. These skills are crucial for effectively resolving customer issues, ensuring customer satisfaction, and maintaining professionalism in high-pressure environments.

What are some common challenges faced in a voice process role, and how can I prepare for them?

One of the most common challenges in a Voice Process role is managing high call volumes while maintaining excellent customer service and meeting performance targets. You may also encounter difficult customers or need to quickly learn and adapt to new scripts and products. To prepare, focus on developing strong communication and active listening skills, practice staying calm under pressure, and familiarize yourself with common CRM tools. Regular feedback and training are typically provided to help you continuously improve and succeed in this fast-paced environment.

What is the difference between Voice Process vs Customer Support Executive?

AspectVoice ProcessCustomer Support Executive
Primary RoleHandling inbound/outbound calls, resolving customer queriesAssisting customers via calls, emails, or chats, providing solutions
Required SkillsCommunication skills, patience, problem-solvingCommunication skills, product knowledge, empathy
Work EnvironmentCall centers, BPO companiesCall centers, BPOs, customer service departments
CertificationsNot mandatory but preferred certifications in communicationNot mandatory but preferred certifications in communication

Both Voice Process and Customer Support Executive roles involve communication with customers, often in call center environments. While they share similar skills and work settings, Voice Process typically emphasizes handling calls directly related to sales or support, whereas Customer Support Executive may also include email and chat support. Understanding these differences helps job seekers choose the right role based on their skills and preferences.

What is a voice process?

A Voice Process job typically involves handling customer interactions over the phone, either for customer support, sales, or technical assistance. Employees in this role communicate directly with customers to resolve issues, provide information, or process requests. This role is common in call centers and requires strong communication skills, patience, and the ability to think quickly. Voice Process jobs can be inbound (receiving calls) or outbound (making calls), depending on the company's needs. Fluency in the required language and basic computer skills are usually essential.

What are popular job titles related to Voice Process jobs in California?

For Voice Process jobs in California, the most frequently searched job titles are:

What job categories do people searching Voice Process jobs in California look for?

The top searched job categories for Voice Process jobs in California are:

Voice Process jobs near you
Infographic showing various Voice Process job openings in California as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,292 per year, or $25.1 per hour.

Product Designer, AI Voice Agents

Aircall.io, Inc.

San Francisco, CA • On-site

$120K - $160K/yr

Full-time

Re-posted yesterday

Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.

Want to know more about the team? Design at Aircall →
What will this role do? We are looking for a proactive and creative problem solver to join our team as a Product Designer. You will work on our AI voice and messaging agent products and design intuitive setup experiences that anyone can use to build high quality AI agents. If you want to contribute to establishing AI agent setup best practices, get mentored by a staff level designer, and love staying on top of the latest AI tools and experiences, this is the right role for you.

Key Responsibilities:
  • Design intuitive setup and configuration experiences for Aircall's AI voice and messaging agents
  • Partner closely with a Staff-level designer and cross-functional teams — including engineers and PMs — to execute on roadmap projects such as AI voice agent evaluation, frameworks, and AI Actions (e.g., booking, refunds)
  • Monitor and give feedback on proof-of-concepts being spun up across the team, bringing strong design instincts and a fast feedback loop to a high-tempo build environment
  • Contribute to navigation improvements and self-service experiences that help customers configure and get the most out of Aircall's AI products
  • Share inspiration and learnings from AI tools you're experimenting with, and actively push the design team forward in how AI is used in the design process
  • Collaborate proactively across design, engineering, and product
  • Learn and build within Aircall's design system, taking on ownership of AI agent experiences
Qualifications:
  • We value people who are collaborative and customer-centric. Even better, the ones who know how to work hard and have fun at the same time.
  • Not afraid to speak up if the user experience doesn't look quite right, no matter how big or small
  • Testing out the latest AI tools and has integrated AI in their design workflows and habits
  • Enjoys partnering with engineers and PMs, especially in person
  • 1-3+ years of design experience with an emphasis on at least 1 year of full-time experience in-house at a company building product
  • Professional proficiency in English — written and verbal
  • Technical acumen is a plus
Base salary range:
$120,000—$160,000 USD

Why join us?