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Voice Process Jobs in California (NOW HIRING)

Many of our customers are older and expect to be spoken with, not processed. Voice AI has to clear that bar, and clearing it is the product. You'll own the full real-time stack and the systems that ...

Senior AI Engineer - Voice

San Francisco, CA · On-site

$123K - $169K/yr

Many of our customers are older and expect to be spoken with, not processed. Voice AI has to clear that bar, and clearing it is the product. You'll own the full real-time stack and the systems that ...

... voice-coil. - Experience with optical calibration algorithm and active alignment optimization methods. - Experience with lens system design and process, and optical spec (tilt, decenter, focus ...

Showing results 21-40

Voice Process information

See California salary details

$13

$25

$47

How much do voice process jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for voice process in California is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.18 per hour, depending on experience, location, and employer.

What is a voice process?

A Voice Process job typically involves handling customer interactions over the phone, either for customer support, sales, or technical assistance. Employees in this role communicate directly with customers to resolve issues, provide information, or process requests. This role is common in call centers and requires strong communication skills, patience, and the ability to think quickly. Voice Process jobs can be inbound (receiving calls) or outbound (making calls), depending on the company's needs. Fluency in the required language and basic computer skills are usually essential.

What are the key skills and qualifications needed to thrive in a voice process role?

To thrive in a Voice Process role, you need excellent verbal communication skills, active listening abilities, and at least a high school diploma or equivalent qualification. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes language proficiency certifications are commonly required. Patience, problem-solving, and a customer-centric attitude are standout soft skills for this position. These skills are crucial for effectively resolving customer issues, ensuring customer satisfaction, and maintaining professionalism in high-pressure environments.

What are some common challenges faced in a voice process role, and how can I prepare for them?

One of the most common challenges in a Voice Process role is managing high call volumes while maintaining excellent customer service and meeting performance targets. You may also encounter difficult customers or need to quickly learn and adapt to new scripts and products. To prepare, focus on developing strong communication and active listening skills, practice staying calm under pressure, and familiarize yourself with common CRM tools. Regular feedback and training are typically provided to help you continuously improve and succeed in this fast-paced environment.

What is the difference between Voice Process vs Customer Support Executive?

AspectVoice ProcessCustomer Support Executive
Primary RoleHandling inbound/outbound calls, resolving customer queriesAssisting customers via calls, emails, or chats, providing solutions
Required SkillsCommunication skills, patience, problem-solvingCommunication skills, product knowledge, empathy
Work EnvironmentCall centers, BPO companiesCall centers, BPOs, customer service departments
CertificationsNot mandatory but preferred certifications in communicationNot mandatory but preferred certifications in communication

Both Voice Process and Customer Support Executive roles involve communication with customers, often in call center environments. While they share similar skills and work settings, Voice Process typically emphasizes handling calls directly related to sales or support, whereas Customer Support Executive may also include email and chat support. Understanding these differences helps job seekers choose the right role based on their skills and preferences.

What job categories do people searching Voice Process jobs in California look for?

The top searched job categories for Voice Process jobs in California are:

Infographic showing various Voice Process job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $52,292 per year, or $25.1 per hour.

Full-time

Re-posted 24 days ago


Job description

Overview:

Entry level Political Organizing position intended for candidates at the start of their political organizing career. Works at the grassroots level to build member political leadership and skill.

Duties and Responsibilities:

Any one position may not include all of the specific duties and responsibilities listed. Examples provide a general summary of the work required and should not be treated as a total and complete list of expected duties to be performed by employees in the classification.

  1. COPE Fundraising. This is seen as a primary duty of a political organizer.
  2. Membership Sign-Up. In addition to COPE sign ups, political organizers are responsible for meeting membership sign-up goals.
  3. Build, Staff, and Plan Political Teams in assigned turf with direct supervision.
  4. Assess, identify, recruit, and develop member leaders as they become political activists and leaders via house visits, worksite visits, organizing meetings, political team meetings, phone calls and literature.
  5. Prepare meeting agendas and other communication tools such as emails, fliers, etc. as needed.
  6. Implement electoral campaign plans for assigned campaigns.
  7. Staff, plan, and organize the local's endorsement process and the SEIU One Voice Process.
  8. Build, Plan, and Track community and electoral relationships with direct supervision.
  9. Plan work as assigned; make and execute daily, weekly, and monthly work plans based on assigned goals and objectives.
  10. Assist in developing member leaders through conducting basic trainings providing appropriate tools to lead.
  11. Complete all required reporting of data, member outreach, etc.
  12. Lobby visits-schedule, plan, train member participants, etc.
  13. Other duties as assigned.

Prerequisites:

  • Experience with political campaigns and/or related experience.
  • The ability to exercise discretion
  • Basic computer literacy on Windows-based computer programs in order to perform necessary campaign data management and administrative work
  • Willingness and ability to work long, irregular hours, including evenings and weekends
  • Strong personal planning and time management skills
  • The ability to work with people from other cultures and backgrounds
  • Ability to demonstrate Organizations Core Values in his/her day-to-day work
  • Ability to frame issues and articulate organizational values and priorities
  • Ability to work effectively as part of a team
  • Having a valid drivers' license, use of a car for work, and automobile insurance are mandatory conditions of employment in this role.
  • Willingness and ability to travel throughout state of California

Qualifications include the ability to:

  • Connect members around vision and political goals of the union
  • Identify, train, develop and mentor new member political leaders and activists
  • Execute campaign plans with clear goals, strategies and bench marks
  • Develop and maintain a high level of team work, spirit, collaboration and mutual accountability within the department and with other departments
  • Balance conflicting demands successfully
  • Work independently
  • Deliver on quantitative and qualitative goals outlined for that month, quarter, and year
  • Carry out assigned responsibilities in a competent and professional manner in keeping with the Local's overall goals and expectations.
  • Plan, recruit for, and execute endorsement processes for candidates
  • Lead the development of Political teams in assigned turf
  • Develop relationships with Community Partners including elected officials, the staff of elected officials, other local unions, non-profits, and religious leaders
  • Coordinate political field activities, lobby visits, phone banking and events for our policy, legislative and electoral participation campaigns at the city, state and federal level

Expected Behavior:

The Political Organizer is expected to embrace, promote and demonstrate the organizations' core values - Excellence, Diversity, Accountability, Transparency, Empowerment, which include but are not limited to:

  • High ethical standards
  • Train, develop, nurture and mentor members
  • Encourage team work and participation by staff and members

Ensure outstanding representation of the organization to internal and external allies and constituents.

Physical Requirements:

Work is generally performed in the field with members and outside constituents. Long and irregular hours required. Travel required.

Scope and Nature of Supervision

The Political Organizer reports directly to the Political Lead, Coordinator, Deputy Director or the Political Director.

Job descriptions are not designed to cover or contain a comprehensive listing of every activity or responsibility that is required for each role.

SEIU Local 2015 is an equal employment opportunity employer committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.