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Voice Process Jobs in California (NOW HIRING)

AI Voice Producer Responsibilities: * Manage all phases of voice production--casting, production ... Proactively identify opportunities for process improvements and implement changes to increase ...

AI Voice Producer Responsibilities: * Manage all phases of voice production--casting, production ... Proactively identify opportunities for process improvements and implement changes to increase ...

AI Voice Producer

Fremont, CA · On-site

$142K/yr

AI Voice Producer Responsibilities: * Manage all phases of voice production--casting, production ... Proactively identify opportunities for process improvements and implement changes to increase ...

Senior Product Engineer

San Francisco, CA · On-site

$130K - $220K/yr

The role spans our entire technical stack - from real-time voice processing to customer-facing dashboards, infrastructure scaling, and product expansion. There will be significant opportunities to ...

Product Manager, Voice

San Francisco, CA · On-site

$230K - $390K/yr

Voice is one of the most demanding and important surfaces for AI agents. It requires low latency ... We know that balance and intensity are compatible, and we model it in our actions and processes. We ...

Research Engineer, Voice

Palo Alto, CA · On-site

$225K - $325K/yr

Research, develop, and optimize neural models for voice and audio-including text-to-speech ... processing. * Demonstrated ability to take a research idea from prototype to production: equally ...

Research, develop, and optimize neural models for voice and audio-including text-to-speech ... processing. * Demonstrated ability to take a research idea from prototype to production: equally ...

Establish and continuously improve program management processes and tooling for the Voice org * Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders ...

Learning a language is one of the single most life-changing skills one can learn, and right now 99% of people never achieve their goal because the process is broken. We're helping millions of people ...

AI Voice Agents Engineering Lead

Santa Barbara, CA · On-site

$114K - $150K/yr

Define engineering best practices, development standards, and operational processes for conversational Voice AI solutions. * Foster a strong engineering culture focused on collaboration, quality ...

Business Process Analyst

San Diego, CA · On-site

$64K - $87K/yr

Strategic analytics role to assess voice of the customer feedback and trends * Provides analytical support to team reviewing KPIs, tracking and trending results, and creating and measuring business ...

Business Process Analyst

San Diego, CA · On-site

$64K - $87K/yr

Prior experience with Voice of the Customer data required, experience within an operational support environment highly desired, experience analyzing operational data within a professional services or ...

You will join the Grok Voice Model team to help build the world's best voice AI. We deliver smooth ... We own the full training pipeline: massive data curation, premium audio processing, frontier speech ...

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Showing results 1-20

Voice Process information

See California salary details

$13

$25

$47

How much do voice process jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for voice process in California is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Voice Process role, and why are they important?

To thrive in a Voice Process role, you need excellent verbal communication skills, active listening abilities, and at least a high school diploma or equivalent qualification. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes language proficiency certifications are commonly required. Patience, problem-solving, and a customer-centric attitude are standout soft skills for this position. These skills are crucial for effectively resolving customer issues, ensuring customer satisfaction, and maintaining professionalism in high-pressure environments.

What are some common challenges faced in a Voice Process role, and how can I prepare for them?

One of the most common challenges in a Voice Process role is managing high call volumes while maintaining excellent customer service and meeting performance targets. You may also encounter difficult customers or need to quickly learn and adapt to new scripts and products. To prepare, focus on developing strong communication and active listening skills, practice staying calm under pressure, and familiarize yourself with common CRM tools. Regular feedback and training are typically provided to help you continuously improve and succeed in this fast-paced environment.

What is the difference between Voice Process vs Customer Support Executive?

AspectVoice ProcessCustomer Support Executive
Primary RoleHandling inbound/outbound calls, resolving customer queriesAssisting customers via calls, emails, or chats, providing solutions
Required SkillsCommunication skills, patience, problem-solvingCommunication skills, product knowledge, empathy
Work EnvironmentCall centers, BPO companiesCall centers, BPOs, customer service departments
CertificationsNot mandatory but preferred certifications in communicationNot mandatory but preferred certifications in communication

Both Voice Process and Customer Support Executive roles involve communication with customers, often in call center environments. While they share similar skills and work settings, Voice Process typically emphasizes handling calls directly related to sales or support, whereas Customer Support Executive may also include email and chat support. Understanding these differences helps job seekers choose the right role based on their skills and preferences.

What is a Voice Process job?

A Voice Process job typically involves handling customer interactions over the phone, either for customer support, sales, or technical assistance. Employees in this role communicate directly with customers to resolve issues, provide information, or process requests. This role is common in call centers and requires strong communication skills, patience, and the ability to think quickly. Voice Process jobs can be inbound (receiving calls) or outbound (making calls), depending on the company's needs. Fluency in the required language and basic computer skills are usually essential.
What are popular job titles related to Voice Process jobs in California? For Voice Process jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Voice Process jobs? Cities in California with the most Voice Process job openings:
Infographic showing various Voice Process job openings in California as of June 2026, with employment types broken down into 71% Full Time, 22% Part Time, and 7% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $52,292 per year, or $25.1 per hour.

Voice Narrator - Fully Remote | Upto $150/hr

Mercor

San Francisco, CA • Remote

$150/hr

Full-time

Posted 10 days ago


Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Voice Actor: CX Agent Voice Cloning (USA)
Type: Contract
Compensation: $50–$150/hour
Location: Remote
Commitment: 5-10 hours/week

Role Responsibilities

  • Record high-quality voice samples across diverse scripts including conversational, narrative, and instructional.
  • Deliver clear, natural, and expressive speech with strong control over tone, pacing, and pronunciation.
  • Maintain consistency in voice, accent, and delivery across recording sessions.
  • Follow detailed recording guidelines including environment, microphone setup, and file formatting.
  • Perform multiple takes with variation in emotion, emphasis, and style when required.

Qualifications

Must-Have

  • Native American English speaker currently based in the United States
  • Proven experience in voice acting, dubbing, narration, podcasting, or broadcasting
  • Access to a professional or near-professional recording setup (quality microphone, quiet environment, pop filter, etc.)
  • Strong command of intonation, diction, and emotional range
  • Ability to follow scripts precisely while maintaining natural delivery
  • Reliable availability for 5-10 hours per week over the project duration
  • [IMP]: Your voice may be cloned for the clients CX AI Agent so please only apply if you are okay with voice cloning

Preferred

  • Experience recording for TTS, audiobooks, IVR systems, or AI voice datasets
  • Familiarity with audio editing tools (e.g., Audacity, Adobe Audition, Reaper)
  • Ability to deliver multiple vocal styles (e.g., conversational, corporate, energetic, calm)

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
  • For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.