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Voice Process Jobs in California (NOW HIRING)

Clera

Voice AI Engineer

San Francisco, CA · On-site

$72K/yr

Build and improve our real-time voice platform: call handling, ASR/TTS pipelines, and latency-sensitive audio processing. * Work on telephony infrastructure (Twilio/SIP) and the agent/skills layer ...

Clera

Voice AI Engineer

San Francisco, CA · On-site

$72K/yr

Build and improve our real-time voice platform: call handling, ASR/TTS pipelines, and latency-sensitive audio processing. * Work on telephony infrastructure (Twilio/SIP) and the agent/skills layer ...

INSPYR Solutions

Voice Designer

Fremont, CA · On-site

$45 - $50/hr

Voice Designer Location: On-site Fremont, CA, Burlingame, CA, or Seattle, WA Duration: 6 months ... Information collected and processed through your application with INSPYR Solutions (including any ...

Pear

Senior Product Engineer

San Francisco, CA · On-site

$130K - $220K/yr

The role spans our entire technical stack - from real-time voice processing to customer-facing dashboards, infrastructure scaling, and product expansion. There will be significant opportunities to ...

Meta

AI Voice Producer

Los Angeles, CA

$142K/yr

AI Voice Producer Responsibilities: * Manage all phases of voice production--casting, production ... Proactively identify opportunities for process improvements and implement changes to increase ...

Meta

AI Voice Producer

Fremont, CA

$142K/yr

AI Voice Producer Responsibilities: * Manage all phases of voice production--casting, production ... Proactively identify opportunities for process improvements and implement changes to increase ...

Meta

AI Voice Producer

Burlingame, CA

$142K/yr

AI Voice Producer Responsibilities: * Manage all phases of voice production--casting, production ... Proactively identify opportunities for process improvements and implement changes to increase ...

Meta

AI Voice Producer

San Francisco, CA

$142K/yr

AI Voice Producer Responsibilities: * Manage all phases of voice production--casting, production ... Proactively identify opportunities for process improvements and implement changes to increase ...

Mercor

Voice Narrator - AI Trainer

San Diego, CA · Remote

$50 - $150/hr

Voice Actor: CX Agent Voice Cloning (USA) Type: Contract Compensation: $50-$150/hour Location ... Application Process (Takes 20-30 mins to complete) * Upload resume * AI interview based on your ...

Sierra

Product Manager, Voice

San Francisco, CA · On-site

$230K - $390K/yr

Voice is one of the most demanding and important surfaces for AI agents. It requires low latency ... We know that balance and intensity are compatible, and we model it in our actions and processes. We ...

Inflection AI

Research Engineer, Voice

Palo Alto, CA · On-site

$225K - $325K/yr

About the Role We're looking for a Member of Technical Staff, Voice focused on voice and audio to ... processing. * Demonstrated ability to take a research idea from prototype to production: equally ...

Inflection AI

Research Engineer, Voice

Palo Alto, CA · On-site

$225K - $325K/yr

About the Role We're looking for a Member of Technical Staff, Voice focused on voice and audio to ... processing. * Demonstrated ability to take a research idea from prototype to production: equally ...

Qualcomm

Voice AI Staff Product Manager

San Diego, CA · On-site

The Voice AI Product Manager owns the end-to-end product lifecycle, from concept and definition ... AL/ML pipelines (Speech Recognition, Natural Language Processing, Text-to-Speech) * Low-power ...

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All JobsVoice Process JobsVoice Process Jobs in California

Voice Process information

See California salary details

$13

$25

$47

How much do voice process jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for voice process in California is $25.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Voice Process role, and why are they important?

To thrive in a Voice Process role, you need excellent verbal communication skills, active listening abilities, and at least a high school diploma or equivalent qualification. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes language proficiency certifications are commonly required. Patience, problem-solving, and a customer-centric attitude are standout soft skills for this position. These skills are crucial for effectively resolving customer issues, ensuring customer satisfaction, and maintaining professionalism in high-pressure environments.

What are some common challenges faced in a Voice Process role, and how can I prepare for them?

One of the most common challenges in a Voice Process role is managing high call volumes while maintaining excellent customer service and meeting performance targets. You may also encounter difficult customers or need to quickly learn and adapt to new scripts and products. To prepare, focus on developing strong communication and active listening skills, practice staying calm under pressure, and familiarize yourself with common CRM tools. Regular feedback and training are typically provided to help you continuously improve and succeed in this fast-paced environment.

What is the difference between Voice Process vs Customer Support Executive?

AspectVoice ProcessCustomer Support Executive
Primary RoleHandling inbound/outbound calls, resolving customer queriesAssisting customers via calls, emails, or chats, providing solutions
Required SkillsCommunication skills, patience, problem-solvingCommunication skills, product knowledge, empathy
Work EnvironmentCall centers, BPO companiesCall centers, BPOs, customer service departments
CertificationsNot mandatory but preferred certifications in communicationNot mandatory but preferred certifications in communication

Both Voice Process and Customer Support Executive roles involve communication with customers, often in call center environments. While they share similar skills and work settings, Voice Process typically emphasizes handling calls directly related to sales or support, whereas Customer Support Executive may also include email and chat support. Understanding these differences helps job seekers choose the right role based on their skills and preferences.

What is a Voice Process job?

A Voice Process job typically involves handling customer interactions over the phone, either for customer support, sales, or technical assistance. Employees in this role communicate directly with customers to resolve issues, provide information, or process requests. This role is common in call centers and requires strong communication skills, patience, and the ability to think quickly. Voice Process jobs can be inbound (receiving calls) or outbound (making calls), depending on the company's needs. Fluency in the required language and basic computer skills are usually essential.
What are popular job titles related to Voice Process jobs in California? For Voice Process jobs in California, the most frequently searched job titles are:
What job categories do people searching Voice Process jobs in California look for? The top searched job categories for Voice Process jobs in California are:
Voice Process jobs near you
Infographic showing various Voice Process job openings in California as of July 2026, with employment types broken down into 64% Full Time, 27% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,292 per year, or $25.1 per hour.

Voice AI Engineer

Clera

San Francisco, CA • On-site

$72K/yr

Full-time

Posted 16 days ago

Job description

About the Role

We're building the AI-native distribution layer for the insurance industry — a massive, largely untouched market still running on manual workflows and legacy software. Voice is core to our product, not an afterthought: we operate a real-time voice platform with growing call volume and millions of production traces. As a Voice AI Engineer, you'll own critical pieces of that infrastructure end-to-end, from telephony and ASR/TTS pipelines to the agent-skills layer that powers live calls.

We're a fast-moving, distributed team with an AI-native engineering culture. We ship things that work for real customers — not demos.

What You'll Do

  • Build and improve our real-time voice platform: call handling, ASR/TTS pipelines, and latency-sensitive audio processing.

  • Work on telephony infrastructure (Twilio/SIP) and the agent/skills layer powering live calls.

  • Drive reliability and latency improvements for a system handling growing call volume at scale.

  • Instrument and monitor voice quality, latency budgets, and failure modes in production.

  • Ship daily using AI coding tools (Claude Code / Codex) as a core part of how you work — we're an AI-native engineering org.

What We're Looking For

Must-Haves

  • Real-time voice / telephony experience: hands-on with Twilio, SIP, ASR/TTS, or latency-sensitive audio systems.

  • Strong TypeScript / Node.js for production backend systems.

  • High ownership mentality — you take a feature from design to production and support it after launch.

  • Comfortable with distributed/event-driven systems, on-call rotations, incident response, and latency budgets.

  • Proficiency instrumenting and monitoring voice quality and failure modes in production.

  • Eligible to work in LATAM, Ukraine, or Portugal (fully remote); visa sponsorship is not available.

Nice-to-Haves

  • Experience building agentic systems in production (tools/skills frameworks, MCP, evals, guardrails).

  • Applied LLM work: fine-tuning, distillation, eval-driven development.

  • Background in insurance, fintech, or another regulated/compliance-heavy vertical.

  • Daily use of AI-assisted development tools (Claude Code, Codex, or similar).

Tech Stack

  • Backend: TypeScript, Node.js, NestJS (monorepo)

  • Orchestration: Temporal (Temporal Cloud)

  • Data: PostgreSQL on AWS RDS (multi-tenant), Terraform IaC

  • AI: Anthropic + OpenAI models

  • Platform: AWS, Clerk (auth), Datadog (observability)

  • Tooling: Linear, GitHub, Claude Code + Codex

Compensation & Benefits

  • Salary up to $72,000 USD annually (floor dependent on experience and location)

  • Fully remote role with a distributed, international team

  • High-autonomy, high-ownership engineering culture

  • Work closely with customers and directly influence product direction

Location

This is a fully remote position. We are currently hiring candidates based in LATAM, Ukraine, or Portugal. Visa sponsorship is not available.