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Voice Operations Specialist Jobs (NOW HIRING)

Netpace

Operations Support Specialist

Pittsburgh, PA · On-site

$48K - $64K/yr

Procurement Operations Specialist The Procurement Operations Specialist is the face and voice of the company to our customers, building relationships in each interaction. Specialists help our ...

Lukos

Information Operations Specialist

Tampa, FL

Information Operations Specialist Please note: This position is contingent upon the award of a ... Prior experience and operational knowledge of managing storage, network, voice/video service ...

Lukos

Information Operations Specialist

Tampa, FL · On-site

Information Operations Specialist Please note: This position is contingent upon the award of a ... Prior experience and operational knowledge of managing storage, network, voice/video service ...

Cypress HCM

Sales Operations Specialist

Los Angeles, CA

$31.26 - $36.54/hr

... Operations Specialist to be the frontline voice in key Los Angeles neighborhoods, including Central LA and Silicon Beach (Santa Monica to Playa Vista). This role focuses on lead generation ...

Cypress HCM

Sales Operations Specialist

Miami, FL

$23.21 - $28.88/hr

... voice in key Miami neighborhoods. This role focuses on lead generation, conducting in-person sales pitches, and initiating onboarding processes with key services hosts in Miami. Duties: * Lead ...

Heven AeroTech

UAS Flight Operations Specialist

Winchester, VA · On-site

$50K - $59K/yr

At Heven, your ideas matter, your voice is heard, and your growth is supported through hands-on experience and close collaboration. Role Summary: The UAS Flight Operations Specialist will apply their ...

Oklo

Facility Operations Specialist

Idaho Falls, ID

$49K - $66K/yr

The Facility Operations Specialist is a cross-functional, onsite role that provides essential ... An excellent writer who can write in modern active voice, so make your cover letter compelling and ...

Oklo

Facility Operations Specialist

Idaho Falls, ID · On-site

$49K - $66K/yr

The Facility Operations Specialist is a cross-functional, onsite role that provides essential ... An excellent writer who can write in modern active voice, so make your cover letter compelling and ...

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Voice Operations Specialist information

See salary details

$30.5K

$68.4K

$111K

How much do voice operations specialist jobs pay per year?

As of Aug 9, 2026, the average yearly pay for voice operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a voice operations specialist?

Voice Operations Specialists are professionals responsible for managing, maintaining, and troubleshooting voice communication systems within an organization. Their duties often include configuring VoIP (Voice over Internet Protocol) systems, ensuring network connectivity for voice services, and resolving technical issues related to telecommunication hardware and software. They also monitor system performance and implement upgrades or security measures as needed to maintain high-quality voice communications.

What is the difference between Voice Operations Specialist vs Call Center Agent?

AspectVoice Operations SpecialistCall Center Agent
CredentialsTypically requires technical knowledge, communication skills, and sometimes certifications in telecommunications or customer serviceUsually requires high school diploma or equivalent, with customer service training
Work EnvironmentOperates in technical or corporate settings, managing voice systems and troubleshootingWorks in call centers, handling inbound/outbound customer calls
Employer & IndustryTelecommunications, IT, customer support companiesCustomer service centers, retail, service industries
Search & Comparison IntentUnderstanding technical roles, system management, or specialized voice supportCustomer interaction, support, and service roles

The main difference is that Voice Operations Specialists focus on managing voice systems, troubleshooting, and technical support, while Call Center Agents primarily handle customer calls and provide support. Both roles involve communication skills, but the Voice Operations Specialist typically requires more technical knowledge and operates in a more technical environment.

What are some common challenges faced by voice operations specialists, and how can they effectively address them?

Voice Operations Specialists often encounter challenges such as troubleshooting complex VoIP issues, managing network latency, and ensuring seamless integration with legacy telephony systems. Effective communication with cross-functional IT teams and staying current with evolving voice technologies are crucial for success. Proactively monitoring systems, documenting processes, and participating in regular training help specialists address technical issues efficiently and minimize downtime.
More about Voice Operations Specialist jobs
What job categories do people searching Voice Operations Specialist jobs look for? The top searched job categories for Voice Operations Specialist jobs are:
Voice Operations Specialist jobs near you
Infographic showing various Voice Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Voice Operations Specialist - Flower Hospital

Promedica

Sylvania, GA • On-site

Per diem

Posted 22 days ago

ProMedica rating

6.6

Company rating: 6.6 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

572nd of 887 rated healthcare providers

Job description

Location:

Flower Hospital

Department:

Voice Operations

Weekly Hours:

0

Status:

Per Diem

Shift:

Variable (United States of America)

Job Summary:

As a Voice Operations Specialist, you will serve as the main communication contact for ProMedica hospitals.

In this role, you will operate the phone system and manage all outside phone calls and internal calls.

You will also dispatch officers and document security activities.

You will be responsible for paging emergency information, physicians, and codes. This role also manages surveillance monitoring and accessing control alarms.

The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.

REQUIREMENTS

  • High school diploma or GED

PREFERRED REQUIREMENTS

  • Previous experience as a Dispatcher or Operator

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health.For more information about ProMedica, please visitpromedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org


Equal Opportunity Employer/Drug-Free Workplace

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