ZipRecruiter

Log In

1

Voice Engineer Manager Jobs in Chicago, IL (NOW HIRING)

Deloitte

AI Security Engineer Manager

Chicago, IL

As a Manager in AI Security Engineering, you will play a critical role in securing the development ... Technical Leadership and Advocacy Serve as a trusted technical voice for secure AI engineering.

Instant Connect

Systems Engineering Manager

Chicago, IL · On-site

$110 - $150/hr

ICE is the official voice engine of the U.S. Army and the special operations forces of five allied ... S. citizen (required) We're hiring a System Engineering Manager to lead both our pre-sales ...

next page

Showing results 1-20

All JobsVoice Engineer JobsVoice Engineer Manager JobsVoice Engineer Manager Jobs in Chicago, IL

Voice Engineer Manager information

See Chicago, IL salary details

$5

$49

$79

How much do voice engineer manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for voice engineer manager in Chicago, IL is $49.62, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $61.92 per hour, depending on experience, location, and employer.

What does a voice engineer manager do?

A Voice Engineer Manager oversees teams responsible for designing, implementing, and maintaining an organization's voice communication systems, such as VoIP and telephony. They ensure the reliability and security of voice networks, manage projects, and coordinate with other departments to meet business communication needs. Additionally, they may handle vendor relationships, budget planning, and the adoption of new technologies to improve communication infrastructure.

How does a voice engineer manager balance technical leadership with team management responsibilities?

A Voice Engineer Manager typically divides their time between overseeing complex voice infrastructure projects and guiding a team of engineers. This role requires staying current with the latest telecommunication technologies while also mentoring team members, setting priorities, and handling resource allocation. Managers often collaborate with other IT leaders, participate in strategic planning, and ensure that solutions align with business objectives. Regular team meetings, performance reviews, and project milestone tracking are standard parts of the weekly routine.

What are the key skills and qualifications needed to thrive as a voice engineer manager, and why are they important?

To thrive as a Voice Engineer Manager, you need a strong background in telecommunications, VoIP systems, and network engineering, typically supported by a degree in computer science or a related field and relevant management experience. Experience with platforms like Cisco Unified Communications Manager, SIP protocols, and certifications such as CCNP Collaboration are highly valued. Exceptional leadership, problem-solving abilities, and clear communication skills help manage teams and projects effectively. These skills are essential to ensure reliable voice infrastructures, lead technical teams, and deliver seamless communication solutions for organizations.

What is the difference between Voice Engineer Manager vs Voice Engineer?

AspectVoice Engineer ManagerVoice Engineer
ResponsibilitiesOversees voice communication projects, manages teams, and develops strategiesDesigns, implements, and maintains voice communication systems
Required SkillsLeadership, project management, advanced voice system knowledgeTechnical expertise in voice systems, troubleshooting, and configuration
CertificationsCCNA, CCNP, or equivalent; leadership certificationsCCNA Voice, CCNP Collaboration, or similar
Work EnvironmentManagement, coordination, and strategic planningTechnical hands-on work, system setup, and maintenance

The main difference between a Voice Engineer Manager and a Voice Engineer is that the manager oversees projects and teams, focusing on strategy and leadership, while the Voice Engineer handles technical system design and implementation. Both roles require similar certifications and technical skills, but the manager's role emphasizes management and coordination.

Are voice engineer managers in demand?

Voice engineer managers are in demand due to the growing need for reliable communication systems in organizations. They typically require expertise in VoIP, SIP protocols, and network infrastructure, and their skills are sought after in industries such as telecommunications, IT, and enterprise networking.

What are the most commonly searched types of Voice Engineer jobs in Chicago, IL?

The most popular types of Voice Engineer jobs in Chicago, IL are:

What are popular job titles related to Voice Engineer Manager jobs in Chicago, IL?

For Voice Engineer Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Voice Engineer Manager jobs in Chicago, IL look for?

The top searched job categories for Voice Engineer Manager jobs in Chicago, IL are:

Voice Engineer Manager jobs near you

Telecom Voice Engineer

Staffingine LLC

Rolling Meadows, IL • On-site

Contractor

Re-posted 19 days ago

Job description

Job Title: Telecom Voice Engineer 
Job Location: Rolling Meadows - Illinois 
Job Type: Contract 

Job Description:  

Technical Skills Primary 

  • Deep expertise in Genesys Cloud architecture call routing and telephony integrations 

  • Demonstrated experience in MA voice system integrations and migrations 

  • Strong knowledge of SIP QoS VLANs and cloud telephony solutions 

  • Familiarity with Microsoft Teams Phone System Direct Routing SBC management and Cisco VoIP CUCM solutions 

  • Experience with contact center analytics and reporting tools 

  • Knowledge of hybrid telephony environments and cloud migration strategies 

  • Certifications such as Genesys Cloud Certified Professional GCPGC or Microsoft Teams Voice Engineer Expert 

  • Familiarity with regulatory compliance for voice systems eg E911 

  • Lead the assessment design and deployment of Genesys Cloud platforms during MA activities 

  • Evaluate legacy contact center infrastructures and recommend integration or migration strategies 

  • Configure and optimize Genesys Cloud applications routing and workforce management systems 

  • Manage and integrate telephony solutions with SIP trunks and cloud infrastructure 

  • Develop and implement call flow designs and routing strategies for operational continuity 

  • Serve as backup support for Microsoft Teams Phone System and Cisco Unified Communications Manager CUCM 

  • Assist with integration of hybrid communication environments as needed 

  • Collaborate with IT network and security teams to ensure Genesys Cloud integration aligns with broader infrastructure 

  • Provide technical expertise and training to internal stakeholders during MA projects 

Technical Skills Secondary Nice to have 

  • Project management and organizational skills 

  • Collaboration with vendors and service providers to address system issues 

Soft Skills 

  • Excellent analytical and problem-solving skills 

  • Strong verbal and written communication abilities