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Voice Data Analyst Jobs in Ohio (NOW HIRING)

Wachter, Inc.

Data Lead Technician

Cincinnati, OH · On-site

$25 - $28/hr

Experience in CCTV, Voice, and Fire Alarm cabling is a plus. * Knowledgeable in identifying ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Wachter, Inc.

Data Lead Technician

Cincinnati, OH · On-site

$25 - $28/hr

Experience in CCTV, Voice, and Fire Alarm cabling is a plus. * Knowledgeable in identifying ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Wachter, Inc.

Data Lead Technician

Cincinnati, OH · On-site

$25 - $28/hr

Experience in CCTV, Voice, and Fire Alarm cabling is a plus. * Knowledgeable in identifying ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Wachter, Inc.

Data Lead Technician

Cincinnati, OH · On-site

Experience in CCTV, Voice, and Fire Alarm cabling is a plus. * Knowledgeable in identifying ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

JPMorgan Chase & Co.

Product Manager- Voice

Columbus, OH · On-site

$125 - $150/hr

As a Product Manager in Voice Business Management Operations, you are an integral part of the team ... Advanced knowledge of the product development life cycle, design, and data analytics * Proven ...

JP Morgan Chase

Product Manager- Voice

Columbus, OH · On-site

As a Product Manager in Voice Business Management Operations, you are an integral part of the team ... Advanced knowledge of the product development life cycle, design, and data analytics * Proven ...

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Voice Data Analyst information

What is a voice data analyst?

A Voice Data Analyst is a professional who analyzes audio data, such as speech recordings or voice commands, to extract meaningful insights or improve voice recognition technologies. They work with large datasets to identify patterns, transcribe audio, and evaluate the accuracy of automated speech recognition systems. Their work often supports the development of virtual assistants, customer service bots, and other voice-enabled applications. Voice Data Analysts typically have skills in linguistics, data analysis, and familiarity with speech processing tools.

What key skills and qualifications are needed to thrive as a voice data analyst?

To thrive as a Voice Data Analyst, you need strong analytical skills, experience with data analysis, and a background in linguistics, statistics, or computer science. Familiarity with speech recognition software, natural language processing (NLP) tools, and programming languages like Python or R is typically required. Attention to detail, problem-solving abilities, and effective communication make someone stand out in this position. These skills are essential for accurately interpreting voice data, improving voice-driven technologies, and delivering actionable insights to stakeholders.

How does a voice data analyst typically collaborate with software engineers and product teams?

Voice Data Analysts often work closely with software engineers and product teams to ensure that voice recognition systems are accurately trained and optimized. They analyze large datasets of voice recordings, identify patterns, and provide actionable insights to improve algorithms. Regular meetings and cross-functional discussions are common, allowing analysts to share findings and prioritize enhancements based on user feedback and technical feasibility. This collaborative environment helps ensure that voice-enabled products meet quality standards and user expectations.

What are popular job titles related to Voice Data Analyst jobs in Ohio?

For Voice Data Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Voice Data Analyst jobs in Ohio look for?

The top searched job categories for Voice Data Analyst jobs in Ohio are:

What cities in Ohio are hiring for Voice Data Analyst jobs?

Cities in Ohio with the most Voice Data Analyst job openings:

Voice Data Analyst jobs near you
Infographic showing various Voice Data Analyst job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

J.P. Morgan Wealth Management - Senior Associate, Voice of the Client, Customer Success

JPMorgan Chase & Co.

Columbus, OH • On-site

$100 - $125/hr

Other

Posted 2 days ago

New

JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 175 rated banks

Job description

Make the client voice impossible to ignore—and turn it into action across Wealth Management. You will grow your analytics and storytelling skills while partnering with Research, Data & Analytics, Product, and business teams on high-visibility priorities. Join a collaborative team where your curiosity, structure, and judgment will directly improve client satisfaction and retention while building broad exposure and mobility across channels and initiatives.


As a Voice of Client Senior Associate for the J.P. Morgan Wealth Management Product Strategy & Insights Client Experience (CX) Success team, you will own recurring Voice of Client (VoC) reporting and insight synthesis to bring the client perspective into our decisions. You will monitor feedback signals, analyze qualitative and quantitative data, and translate findings into clear implications and recommendations for stakeholders. You will partner closely with Research, Data & Analytics, Product, and other teams, and we will rely on your ability to deliver independently when timelines require hands-on execution. You will help us improve satisfaction, deepen relationships, and reduce attrition across managed and self-directed channels

Job responsibilities:
  • Own recurring Voice of Client reporting from data quality monitoring through trend identification, synthesis, and stakeholder-ready delivery
  • Analyze qualitative and quantitative VoC data to surface pain points, themes, meaningful segments, and drivers of satisfaction, loyalty, and attrition
  • Translate complex analysis into concise narratives that explain what happened, why it matters, and what we should consider next
  • Scope and execute ad-hoc analyses including extracting, cleaning, joining, validating, and analyzing data and building clear visualizations
  • Partner with Research and Data & Analytics on complex analyses to align business questions, methodology, interpretation, and outputs
  • Integrate survey data, complaints, call drivers, digital behavior, operational performance, and market information into a holistic client experience view
  • Create executive presentations, dashboards, and self-serve resources that make VoC insights accessible and actionable
  • Manage multiple projects end-to-end and navigate stakeholder trade-offs across objectives, priorities, and research standards
Required qualifications, capabilities, and skills
  • 3+ years of experience in customer experience, consumer insights, business analytics, market research, strategy, or a related field
  • Demonstrated experience analyzing quantitative and qualitative data and applying findings to business decisions
  • Hands-on ability to independently structure analyses, clean and validate data, use descriptive statistics and segmentation, and interpret results accurately
  • Advanced proficiency in Microsoft Excel and PowerPoint including executive-ready storytelling
  • Strong analytical judgment to distinguish signal from noise, recognize limitations, and develop high-impact implications
  • Strong written and verbal communication skills with the ability to make complex findings clear and actionable for senior stakeholders
  • Strong project management, organization, and attention to detail with the ability to prioritize competing demands under pressure
  • Strong relationship-building and influencing skills across Research, Data & Analytics, Product, and business teams
  • Intellectual curiosity, initiative, adaptability, and comfort shifting between strategic synthesis and hands-on execution
Preferred qualifications, capabilities, and skills
  • Familiarity with survey design, statistical testing, driver analysis, text analytics, or related customer insights methods
  • Experience integrating survey, behavioral, operational, and unstructured feedback data into a unified client story
  • Familiarity with Wealth Managment, financial services, or a regulated environment
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