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Voice Analyst Jobs in Raleigh, NC (NOW HIRING)

KCI Technologies Inc.

Project Analyst 4

Raleigh, NC · On-site

Our employee's have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle ... Interface with project managers, analysts, clients, and vendors. * Provide support to the ...

KCI Technologies Inc.

Project Analyst 4

Raleigh, NC · On-site

Our employee's have the freedom to innovate, unlimited growth, a voice that matters, a lifestyle ... Interface with project managers, analysts, clients, and vendors. * Provide support to the ...

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Voice Analyst information

See Raleigh, NC salary details

$15

$34

$64

How much do voice analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for voice analyst in Raleigh, NC is $34.93, according to ZipRecruiter salary data. Most workers in this role earn between $24.52 and $40.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a voice analyst?

To thrive as a Voice Analyst, you typically need skills in acoustic analysis, speech signal processing, and data interpretation, often supported by a degree in linguistics, computer science, or a related field. Familiarity with specialized software like Praat, MATLAB, or speech recognition systems, as well as certifications in speech analytics or audio technology, are commonly required. Attention to detail, analytical thinking, and effective communication are important soft skills for analyzing complex vocal data and presenting findings. These competencies enable Voice Analysts to deliver accurate insights, support voice technology development, and enhance user experiences by interpreting voice data effectively.

What is a voice analyst?

A Voice Analyst is responsible for monitoring, analyzing, and optimizing voice communication systems within an organization. They ensure the efficiency, quality, and security of voice networks, including VoIP and traditional telephony systems. Their duties may include troubleshooting call quality issues, configuring phone systems, and working with vendors to enhance performance. Voice Analysts often collaborate with IT and network teams to maintain seamless voice communications.

What are some typical challenges voice analysts face in their daily work?

Voice Analysts often encounter challenges such as handling large volumes of diverse voice data, distinguishing subtle variations in speech patterns, and ensuring data privacy and compliance with regulations. They may also need to troubleshoot technical issues with audio hardware or software and adapt analyses to multiple dialects or languages. Collaboration with cross-functional teams—including engineers, product managers, and UX designers—is common to interpret analysis results and provide actionable recommendations. Overcoming these challenges requires both technical expertise and strong problem-solving abilities, making continuous learning and adaptability key parts of the role.

What are popular job titles related to Voice Analyst jobs in Raleigh, NC? For Voice Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Voice Analyst jobs in Raleigh, NC look for? The top searched job categories for Voice Analyst jobs in Raleigh, NC are:
Voice Analyst jobs near you
Infographic showing various Voice Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $72,654 per year, or $34.9 per hour.

Sr. Legal Analyst, eDiscovery

Align Technology, Inc.

Morrisville, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Align Technology rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Sr. Legal Analyst, eDiscovery to join our Legal team. This role is designed for a data-savvy legal technologist with significant experience in eDiscovery. Top candidates will have a passion for data, an interest in working with professionals at all levels to solve legal and regulatory related inquiries and requests.  This role will drive the identification, preservation, collection, analysis, processing, production and integration of sensitive, useful and necessary data in response to legal requests and business initiatives.
You will also help shift department-wide data management responsibilities from attorneys to a centralized, scalable, and tech-forward function within Legal Operations.  You will do this by helping to build cohesive systems, processes and infrastructure which help Legal improve the efficiency and quality of its services.  You will also work closely with enterprise Information Governance and Information Security teams to develop best practices for fulfilling data-centric workflows that meet unique requirements of eDiscovery and other legal standards and requirements.     
This is a unique opportunity to have a voice in how data is managed and used in a global legal and regulatory department across multiple areas of law, concentrating on litigation, including but not limited to, investigations, privacy, data protection, information governance, intellectual property, information security and legal operations.  
  • Meaningfully contribute to the design, implementation, and execution of eDiscovery policies, strategies, and workflows.
  • Lead the identification, preservation, collection, analysis, and processing of data in response to eDiscovery as well as other legal and regulatory matters and conduct custodial interviews.
  • Serve as the primary liaison between Legal, IT, InfoSec, and external vendors for eDiscovery workflows, and ensure alignment with eDiscovery requirements, workflows and strategic needs.
  • Manage and optimize workflows using designated eDiscovery platforms, including data reduction and culling.  Experience in Everlaw and Relativity is preferred.
  • Utilize Microsoft Purview eDiscovery to manage the full eDiscovery lifecycle, including case creation, custodian identification, legal holds, data collection, review set management, and export.
  • Administer and maintain review sets, support early case assessment (ECA), and prepare data for downstream processing or production in third party review platforms.
  • Collaborate with attorneys and legal professionals to design, identify and manage ESI protocols, processes and workflows where the use of enterprise and/or department data is required.
  • Help drive the oversight and ongoing enhancement of our record retention policy and retention schedule, including implementing system and user updates, addressing inquiries, and ensuring employees have timely access to accurate information needed for compliance and operational efficiency.
  • Collaborate with legal professionals to support the legal hold process including preservation and collection of documents and ESI.
  • Build a strong partnership with corporate IT teams and be viewed as a trusted partner and valuable resource on the Legal team by bringing both domain expertise and technical understanding.  
  • Prepare budget forecasts related to eDiscovery.
  • Lead the submission, tracking, and reconciliation of invoices through Align's billing platform Brightflag.
  • Ensure all vendor invoices adhere strictly to company outside counsel guidelines, fee agreements, and rates.
  • Contribute to review of outside vendor bills and time entries.
  • Generate and analyze monthly billing reports to identify discrepancies, track accruals, and monitor budget usage.
  • Investigate and resolve billing disputes, invoice rejections, and past-due accounts efficiently.
  • Act as the primary point of contact for external law firms regarding billing inquiries and technical issues.
  • Develop and implement improvements to the department's billing workflows.
  • Support cross-functional initiatives involving data privacy, information governance, and IP protection.
  • Contribute to the development of legal data intelligence capabilities, including the use of AI agents and analytics tools in our document collection and management.
  • Monitor and report on data trends, risks, and opportunities across the legal data lifecycle.
  • Stay current on legal tech innovations, regulatory changes, Microsoft 365 and Purview feature updates/limitations, and best practices in data governance and eDiscovery.
  • Bachelor's Degree and/or paralegal studies certificate required from an American Bar Associations (ABA) accredited program or equivalent work experience.
  • 6+ years of experience in a large, global legal department or law firm preferred
  • Strong litigation background with knowledge of discovery across the EDRM Model.
  • Hands-on experience with eDiscovery, litigation support, or legal technology, Everlaw or similar eDiscovery platforms preferred.
  • Strong proficiency in Microsoft 365, and exposure to Purview, retention policies, and compliance tools preferred.
  • Demonstrated analytical, communication, and project management skills.
  • Interest in legal data intelligence, AI/ML tools, or agentic technologies is a plus.
  • Relevant certifications (e.g., CEDS, CIPP, CIPT, RCA, IGP) are a strong advantage.
Complementary skills:
  • Strong attention to detail
  • Fast learner
  • Curious and adaptable, with a growth mindset and a passion for innovation.
  • Comfortable navigating ambiguity and building new processes from the ground up.
  • Able to work independently while collaborating across diverse teams and time zones.
  • Possess a sense of humor, strong work ethic, and positive attitude.
If provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate's pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. 
 
For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. 
 
Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
General Description of All Benefits
We are pleased to provide a general description of the benefits Align offers to full-time employees in this position.  
 
Family Benefits.  Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings),  dental, and vision in accordance with those plans.  Align also offers to employees:
  • Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
  • Back-up Child/Elder Care and access to a caregiving concierge
  • Family Forming Benefits - Available to Employees, and their spouse or domestic partner, covered under one of Align's health plans
  • Breast Milk Delivery and Lactation Support Services
  • Employee Assistance Program
  • Hinge Health Virtual Physical Therapy - Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Employee benefits.  Align offers its employees:
  • Short-term and long-term disability insurance in accordance with those plans.
  • Basic Life Insurance and Accidental Death and Dismemberment.  Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
  • Flexible Spending Accounts - Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
  • 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years - 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
  • Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
  • Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days.  Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
  • Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
  • 11 Company-designated paid holidays throughout the year.
  • If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave.  All parental leave must be completed within one year of the birth or placement of the child.  Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
  • Non-exempt employees will receive full pay for up to 10 days of jury duty.  Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.  
To the extent applicable state or local law offers more generous benefits, Align complies with any such law. 

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