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Vocational Case Manager Jobs in Puerto Rico (NOW HIRING)

WESTCARE INC

Case Manager (51106)

Caguas, PR · On-site

$19.50 - $25/hr

The Case Manager coordinates behavioral health, medical, educational, social, and community-based ... Coordinate behavioral health, substance use, primary care, educational, vocational, housing ...

WESTCARE INC

Case Manager (51106)

Caguas, PR

The Case Manager coordinates behavioral health, medical, educational, social, and community-based ... Coordinate behavioral health, substance use, primary care, educational, vocational, housing ...

Fora Pathways Inc

PR · On-site

$15/hr

Proficiency in using computer software for case management and reporting. * Bilingual abilities ... Vocational Services or Human Resources Departments. Benefits Mileage reimbursement for eligible ...

Fora Pathways Inc

PR · On-site

$15/hr

Proficiency in using computer software for case management and reporting. * Bilingual abilities ... Vocational Services or Human Resources Departments. Benefits Mileage reimbursement for eligible ...

Veterans Health Administration

$61K - $116K/yr

... management of the person. Education will be documented to keep track, and reinforce education as ... vocational and/or psyco-educational exercises are used, also. Complements treatment program with ...

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Vocational Case Manager information

What is a vocational case manager?

When clients suffer from medical or mental health issues that make work more difficult, the responsibilities of a vocational case manager are to counsel them on their employment and rehab options and help them develop goals. The typical duties of a vocational case manager are to assess a situation, refer the client to rehabilitation programs or job training seminars, and help them overcome any barriers to employment.

How does a vocational case manager typically collaborate with other professionals to support clients' employment goals?

Vocational Case Managers frequently work alongside medical professionals, rehabilitation counselors, employers, and social service agencies to develop comprehensive return-to-work or job placement plans for their clients. Collaboration often involves coordinating medical care, workplace accommodations, and vocational training to ensure clients receive holistic support. Effective communication and teamwork are essential, as the case manager must advocate for the client while balancing the needs and expectations of all stakeholders. This multidisciplinary approach helps clients achieve sustainable employment outcomes.

What are the key skills and qualifications needed to thrive as a vocational case manager?

To thrive as a Vocational Case Manager, you need expertise in vocational rehabilitation, case management, and counseling, typically supported by a bachelor's degree in rehabilitation, social work, or a related field. Familiarity with case management software, employment assessment tools, and sometimes certification such as Certified Rehabilitation Counselor (CRC) is often required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust with clients and coordinate with employers and service providers. These skills ensure clients receive tailored support and achieve successful employment outcomes, which is central to the role's impact.

What is the difference between Vocational Case Manager vs Vocational Rehabilitation Counselor?

AspectVocational Case ManagerVocational Rehabilitation Counselor
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyRequires a master's degree in rehabilitation counseling or related field; state licensure often needed
Work EnvironmentHealthcare facilities, community agencies, insurance companiesRehabilitation centers, government agencies, private practices
Employer & IndustryHealthcare, social services, insuranceState agencies, private rehabilitation firms, nonprofits

While both roles support individuals with disabilities, Vocational Case Managers focus on coordinating services and resources, often working with insurance or healthcare providers. Vocational Rehabilitation Counselors provide in-depth counseling and assessment to help clients achieve employment goals, typically requiring advanced degrees and licensure.

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For Vocational Case Manager jobs in Puerto Rico, the most frequently searched job titles are:

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The top searched job categories for Vocational Case Manager jobs in Puerto Rico are:

Vocational Case Manager jobs near you
Infographic showing various Vocational Case Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

Case Manager (51106)

WESTCARE INC

Caguas, PR • On-site

$19.50 - $25/hr

Other

Re-posted 3 days ago

Job description

Position Summary:
The Family Tree Program Case Manager is responsible for providing comprehensive case management services to children, adolescents, and families participating in the Family Tree Program. The Case Manager coordinates behavioral health, medical, educational, social, and community-based services to ensure families receive integrated, person-centered, and culturally responsive care.
Working within SAMHSA's principles of recovery, resilience, trauma-informed care, family engagement, and health equity, the Case Manager assists participants in overcoming barriers to treatment, strengthening protective factors, improving family functioning, and increasing access to community resources that promote long-term wellness.
Essential Job Functions:
  • Conduct comprehensive strengths-based assessments of participant and family needs.
  • Develop individualized service plans in collaboration with participants, families, and the multidisciplinary treatment team.
  • Coordinate behavioral health, substance use, primary care, educational, vocational, housing, transportation, and social service supports.
  • Monitor clients progress toward established goals and revise service plans as needed.
  • Ensure continuity of care across providers and systems.
  • Embrace and embody WestCare's mission, vision, guiding principles, clinical vision, and goals.
  • Build collaborative relationships with children, youth, caregivers, and family members.
  • Psychoeducation and prevention in substance use and risk behaviors. Providing group and individual interventions.
  • Encourage active family participation in treatment planning and service delivery.
  • Educate families regarding available community resources and support services.
  • Promote family resilience, empowerment, and self-advocacy.
  • Identify participants experiencing behavioral health crises.
  • Coordinate crisis intervention services and safety planning.
  • Facilitate referrals to emergency behavioral health services when appropriate.
  • Follow up after crisis episodes to ensure continuity of care.
  • Maintain timely, accurate, and complete case records.
  • Document all clients contacts in accordance with organizational policies and grant requirements.
  • Complete assessments, service plans, progress notes, referrals, and discharge documentation within required timeframes.
  • Maintain confidentiality consistent with HIPAA and organizational policies.
  • Participate in multidisciplinary treatment team meetings.
  • Collaborate with therapists, psychiatrists, peer support specialists, schools, healthcare providers, child welfare agencies, juvenile justice, and community partners.
  • Advocate for participant needs across systems of care.
  • Conduct outreach to participants who miss appointments.
  • Utilize engagement strategies to reduce barriers to treatment.
  • Promote retention and successful completion of services.
  • Assist with collection of program performance measures.
  • Participate in quality improvement activities.
  • Support SAMHSA reporting requirements and outcome measurement activities.
  • Participate in staff meetings and required trainings.
  • Complete continuing education related to trauma-informed care, family engagement, behavioral health, and evidence-based practices.
  • Perform other duties as assigned.

Essential Qualifications:
Certifications/Licenses:
Education:
Bachelor's degree from an accredited college or university in social work, psychology, counseling, and/or similar course of study, plus six (6) months of professional experience in chemical addiction or mental health counseling. Individuals must be a team player, pay attention to detail, and have a collaborative nature and be willing to travel.
Experience and Competencies:
  • Experience working with children, adolescents, and families preferred.
  • Experience working in behavioral health, substance use treatment, child welfare, healthcare, education, or community-based programs preferred.
  • Experience with SAMHSA-funded programs preferred.
  • Trauma-informed care
  • Family-centered practice
  • Recovery-oriented systems of care
  • Child and adolescent development
  • Behavioral health disorders
  • Substance use disorders
  • Community resources
  • Care coordination principles
  • Crisis intervention
  • Motivational interviewing
  • Cultural humility
  • Social determinants of health
  • Build rapport with diverse families.
  • Maintain professional boundaries.
  • Work independently and collaboratively.
  • Prioritize multiple cases.
  • Maintain accurate documentation.
  • Navigate electronic health records.
  • Communicate effectively verbally and in writing.
  • Problem solve and advocate effectively.
  • Experience creating and giving group workshop sessions.

Working Conditions:
  • Work is primarily performed in an office or residential treatment setting; and
  • Some outdoor activities may be required.

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