Interpret different kind of data sets (Repairs, Sales, Calls, Digital contents, VOC, Web ... Develop and manage technician and ASC incentive programs to drive operational performance and ...
Interpret different kind of data sets (Repairs, Sales, Calls, Digital contents, VOC, Web ... Develop and manage technician and ASC incentive programs to drive operational performance and ...
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS: * Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or ...
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS: * Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or ...
Retail Manager - Hardlines
Huntsville, AL · On-site
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS: * Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or ...
Retail Manager - Hardlines
Huntsville, AL · On-site
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS: * Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or ...
Wealth Management Business Solutions Generalist
Birmingham, AL · On-site
$74K - $88K/yr
Develops and maintains a voice of the customer (VOC) process and communicates recommendations and ... Employee Assistance Program * Associate Volunteer Program Please note, benefits and plans may be ...
Wealth Management Business Solutions Generalist
Birmingham, AL · On-site
$74K - $88K/yr
Develops and maintains a voice of the customer (VOC) process and communicates recommendations and ... Employee Assistance Program * Associate Volunteer Program Please note, benefits and plans may be ...
Korean Bilingual Field Service Planning Manager
Huntsville, AL · On-site
$100K - $113K/yr
Interpret different kind of data sets (Repairs, Sales, Calls, Digital contents, VOC, Web ... Develop and manage technician and ASC incentive programs to drive operational performance and ...
Korean Bilingual Field Service Planning Manager
Huntsville, AL · On-site
$100K - $113K/yr
Interpret different kind of data sets (Repairs, Sales, Calls, Digital contents, VOC, Web ... Develop and manage technician and ASC incentive programs to drive operational performance and ...
Sales Outfitter Apparel- PT
Spanish Fort, AL · On-site
$12.25 - $16.50/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Outfitter Apparel- PT
Spanish Fort, AL · On-site
$12.25 - $16.50/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate
Prattville, AL · On-site
$13.50 - $18.50/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate
Prattville, AL · On-site
$13.50 - $18.50/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Cashier - Part Time
Spanish Fort, AL · On-site
$10.25 - $14/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Cashier - Part Time
Spanish Fort, AL · On-site
$10.25 - $14/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate
Prattville, AL · On-site
$12.25 - $17/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate
Prattville, AL · On-site
$12.25 - $17/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate - Full Time
Huntsville, AL · On-site
$13.75 - $19/hr
Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * All ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate - Full Time
Huntsville, AL · On-site
$13.75 - $19/hr
Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * All ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Outfitter Footwear - Part Time
Spanish Fort, AL · On-site
$12.25 - $16.50/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Outfitter Footwear - Part Time
Spanish Fort, AL · On-site
$12.25 - $16.50/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Associate - Apparel - Part Time
Huntsville, AL · On-site
$13.75 - $18.75/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Associate - Apparel - Part Time
Huntsville, AL · On-site
$13.75 - $18.75/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate - Full Time
Huntsville, AL · On-site
$14.25 - $19.75/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate - Full Time
Huntsville, AL · On-site
$14.25 - $19.75/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate - Full Time
Huntsville, AL · On-site
$13.75 - $19/hr
Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * All ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate - Full Time
Huntsville, AL · On-site
$13.75 - $19/hr
Promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * All ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate
Prattville, AL · On-site
$12.25 - $17/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Customer Service Associate
Prattville, AL · On-site
$12.25 - $17/hr
... programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Cashiers - Part Time
Huntsville, AL · On-site
$11.50 - $15.75/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Cashiers - Part Time
Huntsville, AL · On-site
$11.50 - $15.75/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Associate - Footwear Part Time
Huntsville, AL · On-site
$13.75 - $18.75/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Associate - Footwear Part Time
Huntsville, AL · On-site
$13.75 - $18.75/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Associate - Fishing Part Time
Huntsville, AL · On-site
$14.75 - $17/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Associate - Fishing Part Time
Huntsville, AL · On-site
$14.75 - $17/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
... programs, provide technical support, resolve customer issues, and ensure Bay Minette products ... Partner closely with Commercial Managers and Technical Service team to support customer ...
... programs, provide technical support, resolve customer issues, and ensure Bay Minette products ... Partner closely with Commercial Managers and Technical Service team to support customer ...
Sales Associate - Apparel
Leeds, AL · On-site
$12.75 - $17.25/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Sales Associate - Apparel
Leeds, AL · On-site
$12.75 - $17.25/hr
... programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. * ALL OTHER ... Ability to establish and maintain effective working relationships with Management, coworkers and ...
Voc Program Manager information
What are the key skills and qualifications needed to thrive as a voc program manager, and why are they important?
What are some common challenges a voc program manager faces when coordinating with external partners and employers?
What is a voc program manager?

Full-time
Posted 17 days ago
LG Electronics rating
7.1
Based on 42 frontline employees who took The Breakroom Quiz
112th of 156 rated electronics manufacturers
Job description
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill-and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
The Korean Bilingual Field Service Planning Manager will define LG's field service planning department's overall direction and develop key initiatives to meet its business objectives.
This position will oversee the development and implementation of strategic planning functions for competitive advantage and success in the field service department. The manager is responsible for interpreting complicated business operations while considering the current field market situation and would implement business concepts including planning, trending, forecasting, and business modeling.
This position will set up key performance indicators (KPIs) and provide guidance on collecting and analyzing a variety of data sets to execute key field service activities across many owned sites.
Responsibilities:
- Develop and implement field service planning team's overall business strategy
- Interpret different kind of data sets (Repairs, Sales, Calls, Digital contents, VOC, Web, Intelligence, Surveys & internal platform) to get insight and make recommendations to enhance customer satisfaction
- Manage and optimize Field Service network coverage by analyzing locator performance, technician availability, and authorized service center coverage.
- Monitor and improve network coverage through capacity planning and service provider expansion initiatives.
- Manage Field related Return Authorization operations and continuously improve related processes and performance.
- Develop and maintain operational dashboards and reports to provide timely business insights for management
- Monitor, analyze, and report key performance indicators across Field Service operations.
- Develop and manage technician and ASC incentive programs to drive operational performance and customer satisfaction.
- Prepare business reviews, executive presentations, and performance reports for leadership
- Support annual operational planning, budgeting, and business strategy initiatives
- Drive continuous process improvement through standardization, and best practices
- Summarize on-going business development/issues and escalate internal/external communication with responsible departments/management
- Market research including SWOT analysis and benchmark for competitive advantage
Education / Experience (Requirements):
- Bachelor's Degree in Business related field
- 8 years' experience in strategy planning and relevant experience.
- Advanced knowledge with MS Office Suite, Data analytics tools
- Bilingual (English and Korean)
#LI-TF1
What LG Electronics employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About LG Electronics
Sourced by ZipRecruiter
Industry
Electronics and appliance stores
Company size
10,000+ Employees
Headquarters location
Englewood Cliffs, NJ, US
Year founded
1978