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Vital Records Control Jobs (NOW HIRING)

Customer Care Agent

Saint Louis, MO ยท On-site

$15 - $20.25/hr

Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management. * Ability to work with external customers, potential customers ...

Description Shred Specialist The Shred Specialist position at Vital Records Control Companies ("VRC") is responsible for receiving, segregating and loading wastepaper into a paper shredder as well as ...

Description About the role Vital Records Control is a rapidly growing national company, and our momentum starts with our sales team. We're adding driven inside sales professionals who own a territory ...

Job Type Full-time Description Shred Specialist The Shred Specialist position at Vital Records Control Companies ("VRC") is responsible for receiving, segregating and loading wastepaper into a paper ...

Job Type Full-time Description Shred Specialist The Shred Specialist position at Vital Records Control Companies ("VRC") is responsible for receiving, segregating and loading wastepaper into a paper ...

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Vital Records Control information

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How much do vital records control jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for vital records control in the United States is $21.58, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.00 per hour, depending on experience, location, and employer.

Who owns Vital Records Control?

Vital Records Control is a private company that provides document management and records storage services. It is owned and operated by its corporate leadership and shareholders, focusing on secure storage and retrieval of vital records for clients. Ownership details are typically available through company filings or public business records.

Is vital records control legit?

Vital Records Control is a legitimate company that provides document management and record retrieval services for government agencies and organizations. It is important to verify their credentials and reviews before engaging their services. The company often employs roles related to records management, customer service, and compliance with privacy regulations.

What is the difference between Vital Records Control vs Medical Records Technician?

AspectVital Records ControlMedical Records Technician
CertificationsTypically requires certification in records management or health informationOften requires Certified Medical Records Technician (CMRT) or similar
Work EnvironmentGovernment agencies, hospitals, health departmentsHospitals, clinics, healthcare facilities
Employer & IndustryPublic health, government, healthcareHealthcare providers, clinics, hospitals
Search & Comparison IntentUnderstanding records management and complianceManaging patient health information

Vital Records Control and Medical Records Technician roles both involve handling health-related records, but they differ in focus. Vital Records Control primarily manages official government vital records like birth and death certificates, often within public health or government agencies. Medical Records Technicians focus on organizing and maintaining patient health records within healthcare facilities. While certifications may overlap, their work environments and responsibilities are distinct, catering to different aspects of health information management.

How many employees does Vital Records Control have?

Vital Records Control is a company that specializes in document management and records retrieval services. The number of employees varies by location and department, but the company typically employs several hundred staff members across its operations. Exact staffing numbers are not publicly disclosed and may change over time.

What is Vital Records Control?

Vital Records Control is a company that specializes in information management services, including document storage, records management, document shredding, imaging, and digital transformation solutions for businesses. Their services help organizations securely manage, store, and dispose of important physical and digital records while ensuring compliance with regulatory requirements. By partnering with Vital Records Control, companies can improve operational efficiency, reduce risks, and safeguard sensitive information throughout the records lifecycle.

What jobs pay 4000 a week without a degree?

Vital Records Control is a company that specializes in document management and records preservation, not a specific job role. Generally, high-paying jobs that can reach $4,000 a week without a degree include roles such as sales managers, commercial pilots, real estate brokers, and certain skilled trades like electricians or plumbers with experience. These positions often require specialized skills, certifications, or extensive experience rather than formal college degrees.

What are the key skills and qualifications needed to thrive as a Vital Records Control Specialist, and why are they important?

To excel as a Vital Records Control Specialist, you need strong organizational skills, attention to detail, and knowledge of records management best practices, often supported by a degree in information management or a related field. Familiarity with electronic records management systems (ERMS), document imaging software, and compliance standards such as HIPAA or GDPR is typically required. Excellent communication, discretion, and problem-solving abilities help professionals stand out in handling sensitive documents and collaborating with internal teams. These competencies ensure the secure, efficient, and compliant management of vital records crucial to organizational operations and legal requirements.

What are some common challenges faced by professionals working in Vital Records Control, and how can they be addressed?

Professionals in Vital Records Control often encounter challenges such as managing large volumes of sensitive documents, ensuring regulatory compliance, and maintaining data security. Staying organized and utilizing robust records management systems can help streamline document retrieval and retention processes. Regular training on compliance standards and data privacy, as well as clear communication with other departments, are essential for addressing these challenges and supporting organizational goals.
More about Vital Records Control jobs
What cities are hiring for Vital Records Control jobs? Cities with the most Vital Records Control job openings:
What states have the most Vital Records Control jobs? States with the most job openings for Vital Records Control jobs include:
Infographic showing various Vital Records Control job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, 2% Temporary, 7% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,877 per year, or $21.6 per hour.
Customer Care Agent

Customer Care Agent

Vital Records Control

Saint Louis, MO โ€ข On-site

$15 - $20.25/hr

Other

Posted 27 days ago


Job description

Customer Care Agent

This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints.

Essential Functions:

  • Train, explain tasks, and assist in the solution of customer problems.
  • Answer incoming phone calls, faxes, emails and respond to customer requests.
  • Identify and assess customer's needs to achieve satisfaction.
  • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Go the extra mile to engage customers.
  • Key in new box information for all accounts.
  • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts.
  • Responsible for taking paperwork from the "ready to be filed tray" and placing it in each customer's folder.
  • At the end of each month, responsible for storing the previous month's files in VRC boxes.
  • Work on special projects as required by the Customer Service Manager or Director of Operations or as needs arise.

Competencies:

  • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered.
  • Must have some computer knowledge.
  • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management.
  • Ability to work with external customers, potential customers, vendors, and suppliers.
  • Able to retain knowledge of services lines, prices, and delivery times.
  • Ability to multi-task, prioritize and manage time effectively.
  • Flexible, spontaneous, and able to deal with the unexpected.

Work Environment: Must be able to tolerate heat in the summer and cold in the winter.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material.

Education and Eligibility Requirements:

  • One (1) years' experience.
  • Knowledge and ability-English and grammar.
  • Pleasant telephone voice/manner.
  • Ability to operate simple office equipment sufficiently to perform the job.
  • Typing skills (preferably 45-55 wpm) with 95 โ€“ 100% accuracy.
  • Must have proven customer support experience.
  • Must know 10-key by touch.

Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.