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Visitor Services Jobs in Virginia (NOW HIRING)

Wlu

Museum Visitor Services Attendant

Lexington, VA · On-site

$17/hr

... service, remaining professional, personable, and engaging to all museum visitors. Washington and Lee University actively promotes a dynamic and welcoming environment that allows students and ...

Internships | Texas A&M University Kingsville

$61K/yr

You will serve as a Park Ranger (Visitor Services Specialist)with US Fish and Wildlife Service. The Park Ranger will be responsible for day-to-day management and operational responsibilities of a ...

Hampton University

Visitor Service Manager

Hampton, VA · On-site

$31K/yr

... visitor services and engagement strategies for the Hampton University Museum. The manager will provide excellent customer service to museum's constituents and responsible for maintaining the Museum ...

US Department of the Interior

$61K/yr

You will serve as a Park Ranger (Visitor Services Specialist)with US Fish and Wildlife Service. The Park Ranger will be responsible for day-to-day management and operational responsibilities of a ...

U.S. Fish and Wildlife Service

$61K - $80K/yr

Summary You will serve as a Park Ranger (Visitor Services Specialist)with US Fish and Wildlife Service. The Park Ranger will be responsible for day-to-day management and operational responsibilities ...

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Visitor Services information

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$12

$24

$42

How much do visitor services jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for visitor services in Virginia is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $31.20 per hour, depending on experience, location, and employer.

What is a visitor services?

A Visitor Services job involves assisting guests by providing information, support, and excellent customer service. Responsibilities often include greeting visitors, answering questions, managing admissions, and ensuring a positive experience. Workers in this role may also help with events, tours, or retail operations, depending on the organization. Strong communication and problem-solving skills are essential for success in the position.

What are the typical daily responsibilities for someone working in visitor services?

As a Visitor Services professional, your daily responsibilities may include greeting and assisting guests, answering questions about the facility or services, processing admissions or reservations, and addressing any concerns visitors may have. You might also provide information about scheduled events, oversee crowd management, and ensure that public areas are clean and inviting. Depending on the organization, you may work closely with security, maintenance, or event staff to coordinate a seamless guest experience. This role often involves standing for extended periods and requires a positive, proactive approach to customer service.

What are the key skills and qualifications needed to thrive in visitor services, and why are they important?

To thrive in Visitor Services, you need strong interpersonal, communication, and organizational skills, often supported by previous customer service experience or relevant training. Familiarity with visitor management software, ticketing systems, and reservation platforms is commonly required. Exceptional problem-solving abilities, patience, and teamwork help you stand out in this role. These capabilities ensure a welcoming, efficient experience for guests and contribute to the smooth operation of public venues or attractions.

What does a visitor services assistant do?

A visitor services assistant helps visitors by providing information, answering questions, and guiding them through a facility or attraction. They often handle ticketing, manage visitor flow, and ensure a positive experience, typically working in museums, parks, or event venues. Good communication skills and knowledge of the location are important for this role.

What are the most commonly searched types of Visitor Services jobs in Virginia?

The most popular types of Visitor Services jobs in Virginia are:

What are popular job titles related to Visitor Services jobs in Virginia?

For Visitor Services jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Visitor Services jobs in Virginia look for?

The top searched job categories for Visitor Services jobs in Virginia are:

What cities in Virginia are hiring for Visitor Services jobs?

Cities in Virginia with the most Visitor Services job openings:

Visitor Services jobs near you
Infographic showing various Visitor Services job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $50,414 per year, or $24.2 per hour.

Visitor Services Associate

Virginia Department of Human Resource Management

Williamsburg, VA • On-site

$15/hr

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

831st of 855 rated public administrative organizations

Job description

Visitor Services Associate
Job no: 5109208
Work type: Wage (Hourly)
Location: Williamsburg, Virginia
Categories: Administrative Services
Title: Visitor Services Associate
Hiring Range: $15.00 per hour
Hours: Part-time wage position, approximately 20-30 hours per week
Agency: Jamestown-Yorktown Foundation
Location: Jamestown-Yorktown Foundation - Williamsburg, VA and Yorktown, VA
Agency Website: jyfmuseums.org
Recruitment Type: General Public - G
Job Duties
The Visitor Services Associate provides welcoming, knowledgeable, and engaging customer service to visitors at Jamestown Settlement and the American Revolution Museum at Yorktown. Responsibilities include greeting and assisting visitors, providing directions and information about exhibits, facilities, historical sites, and daily programming, and operating the ticketing system for ticket sales and redemptions. The position promotes Foundation offerings and combination tickets, responds to visitor questions and concerns, and supports a positive and safe visitor experience. Associates work collaboratively with team members, follow established cash-handling, safety, security, and confidentiality procedures, and may assist with special programming, weekends, holidays, and other duties as assigned.
We are hiring for 2 positions - One at 1,500 hours and another at 850 hours per year
Minimum Qualifications
- Excellent customer service skills
- Basic Cash Handling skills to include basic math skills of addition, subtraction, division, and multiplication.
- Basic computer skills
- Excellent oral and written communication skills
Additional Considerations
N/A
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Contact Information
Name: Lee Ann Shelhorse
Phone: 757-253-5356
Email: careers@jyf.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Advertised: 14 Aug 2026 Eastern Daylight Time
Applications close: 30 Aug 2026 Eastern Daylight Time
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