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Visitor Services information

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$10

$21

$37

How much do visitor services jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for visitor services in Michigan is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $27.45 per hour, depending on experience, location, and employer.

What is a visitor services?

A Visitor Services job involves assisting guests by providing information, support, and excellent customer service. Responsibilities often include greeting visitors, answering questions, managing admissions, and ensuring a positive experience. Workers in this role may also help with events, tours, or retail operations, depending on the organization. Strong communication and problem-solving skills are essential for success in the position.

What are the typical daily responsibilities for someone working in visitor services?

As a Visitor Services professional, your daily responsibilities may include greeting and assisting guests, answering questions about the facility or services, processing admissions or reservations, and addressing any concerns visitors may have. You might also provide information about scheduled events, oversee crowd management, and ensure that public areas are clean and inviting. Depending on the organization, you may work closely with security, maintenance, or event staff to coordinate a seamless guest experience. This role often involves standing for extended periods and requires a positive, proactive approach to customer service.

What are the key skills and qualifications needed to thrive in visitor services, and why are they important?

To thrive in Visitor Services, you need strong interpersonal, communication, and organizational skills, often supported by previous customer service experience or relevant training. Familiarity with visitor management software, ticketing systems, and reservation platforms is commonly required. Exceptional problem-solving abilities, patience, and teamwork help you stand out in this role. These capabilities ensure a welcoming, efficient experience for guests and contribute to the smooth operation of public venues or attractions.

What does a visitor services assistant do?

A visitor services assistant helps visitors by providing information, answering questions, and guiding them through a facility or attraction. They often handle ticketing, manage visitor flow, and ensure a positive experience, typically working in museums, parks, or event venues. Good communication skills and knowledge of the location are important for this role.

What are the most commonly searched types of Visitor Services jobs in Michigan?

The most popular types of Visitor Services jobs in Michigan are:

What are popular job titles related to Visitor Services jobs in Michigan?

For Visitor Services jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Visitor Services jobs in Michigan look for?

The top searched job categories for Visitor Services jobs in Michigan are:

Visitor Services jobs near you
Infographic showing various Visitor Services job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,320 per year, or $21.3 per hour.

Meadow Brook Estate Visitor Services Assistant

Oakland University

Rochester, MI • On-site

$15/hr

Full-time

Re-posted 17 days ago

Oakland University rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

190th of 628 rated colleges and universities

Job description

Posting Details
Posting Details
Position Title
Meadow Brook Estate Visitor Services Assistant
Department
3760 - Meadow Brook Estate
Position Number
E43738
Requisition No.
TC06318
Salary Range/Pay Rate
$15/hour
Benefits of Working at Oakland University
No benefits are associated with this position; this position reports to the Associate Director of Visitor Services & Security.
Employee Group/Grade
Casual
Job Category
Casual Posted
Casual/Temp Classification
Work Schedule
Casual (19hrs or less, No Benefits )
Shift/Days
Varies and will include weekend days and evenings, on occasion. Hours available will increase and/or decrease based on time of year and event schedule, with the most available during the summer and between Thanksgiving and New Years Eve.
Pay Schedule
Hour
Number of Hrs./Wk.
Up to 19 hours per week

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