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Visitor Services Associate Jobs in Michigan (NOW HIRING)

Mary Free Bed

Guest Services Associate

Grand Rapids, MI · On-site

$13.75 - $16.75/hr

Guest Services Associate The Guest Services Associate greets patients, families, and visitors and assists with other customer service initiatives to improve the patient experience including providing ...

University of Michigan

Patient Services Associate

Ann Arbor, MI · On-site

$43K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensure completeness of visit information including type of visit, reason for service, charge for ... Job Detail Job Opening ID 280698 Working Title Patient Services Associate Job Title Patient ...

Community Action House

Guest Services Associate

Holland, MI · On-site

$13.75 - $16.75/hr

As a Guest Services Associate, you'll be responsible for creating a Radically Welcoming and Guest ... You'll often serve as the first point of contact for guests, visitors, volunteers, and community ...

Community Action House

Guest Services Associate

Holland, MI · On-site

$13.75 - $16.75/hr

As a Guest Services Associate, you'll be responsible for creating a Radically Welcoming and Guest ... You'll often serve as the first point of contact for guests, visitors, volunteers, and community ...

Community Action House

Guest Services Associate

Holland, MI · On-site

$13.75 - $16.75/hr

As a Guest Services Associate, you'll be responsible for creating a Radically Welcoming and Guest ... You'll often serve as the first point of contact for guests, visitors, volunteers, and community ...

University of Michigan

Patient Services Associate

Ann Arbor, MI · On-site

$16.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensure completeness of visit information including type of visit, reason for service, charge for ... Job Detail Job Opening ID 277935 Working Title Patient Services Associate Job Title Patient ...

Corewell Health

Environmental Services Associate

Stevensville, MI · On-site

$14.25 - $17.50/hr

  • Medical

  • Vision

  • Retirement

... services. Reports general maintenance and specialized cleaning requirements in work area ... Assists visitors and employees in navigating through the hospital to reach their destination.

University of Michigan Flint

Patient Services Associate

Chelsea, MI · On-site

$16 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Ensures completeness of visit information including type of visit, reason for service, charge for service and diagnostic codes for processing professional and facility charges. * Participates in ...

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Visitor Services Associate information

See Michigan salary details

$8

$18

$37

How much do visitor services associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for visitor services associate in Michigan is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $18.03 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Michigan?

The most popular types of Visitor Services jobs in Michigan are:

What are popular job titles related to Visitor Services Associate jobs in Michigan?

For Visitor Services Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Michigan look for?

The top searched job categories for Visitor Services Associate jobs in Michigan are:

What cities in Michigan are hiring for Visitor Services Associate jobs?

Cities in Michigan with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,315 per year, or $18.4 per hour.

Meadow Brook Estate Visitor Services Assistant

Oakland University

Rochester, MI • On-site

$15/hr

Full-time

Re-posted 14 hours ago

Oakland University rating

8.0

Company rating: 8.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

188th of 618 rated colleges and universities

Job description

Posting Details
Posting Details
Position Title
Meadow Brook Estate Visitor Services Assistant
Department
3760 - Meadow Brook Estate
Position Number
E43738
Requisition No.
TC06318
Salary Range/Pay Rate
$15/hour
Benefits of Working at Oakland University
No benefits are associated with this position; this position reports to the Associate Director of Visitor Services & Security.
Employee Group/Grade
Casual
Job Category
Casual Posted
Casual/Temp Classification
Work Schedule
Casual (19hrs or less, No Benefits )
Shift/Days
Varies and will include weekend days and evenings, on occasion. Hours available will increase and/or decrease based on time of year and event schedule, with the most available during the summer and between Thanksgiving and New Years Eve.
Pay Schedule
Hour
Number of Hrs./Wk.
Up to 19 hours per week

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