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Visitor Services Assistant Jobs in Raleigh, NC (NOW HIRING)

Opensity solutions

Office Services Associate

Raleigh, NC · On-site

$20 - $23/hr

Coordinate meetings and events to ensure a seamless experience for employees, clients, and visitors ... Build positive relationships with employees, executive assistants, clients, and business leaders.

Prestonwood Country Club

Server Assistants

Cary, NC · On-site

$12 - $14/hr

Re-stock supplies for use during service, * Assist Servers as necessary. When the Server Assistant ... to visit, they have planned activities for them as well." Homeownership within the immediate ...

Banfield Pet Hospital

Client Service Coordinator

Raleigh, NC · On-site

$17.50 - $22.75/hr

This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are ... services Assist incoming clients by completing the required documentation, entering all pet ...

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Visitor Services Assistant information

See Raleigh, NC salary details

$12

$16

$36

How much do visitor services assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for visitor services assistant in Raleigh, NC is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $15.43 per hour, depending on experience, location, and employer.

What is a visitor services assistant?

Visitor Services Assistants are staff members who provide support and assistance to guests at venues such as museums, galleries, cultural institutions, and tourist attractions. Their responsibilities typically include greeting visitors, answering questions, providing information about exhibits or facilities, assisting with ticketing, and ensuring a positive visitor experience. They may also help with crowd control, maintain safety protocols, and handle customer feedback or concerns. Their role is crucial in creating a welcoming and informative environment for all visitors.

What does a visitor services assistant do?

A visitor services assistant provides information, assistance, and customer service to visitors at a facility such as a museum, park, or attraction. They greet guests, answer questions, direct visitors, and ensure a positive experience, often using communication skills and knowledge of the site. The role may also involve ticketing, safety protocols, and maintaining the cleanliness of the visitor area.

What are some common challenges faced by visitor services assistants, and how can they effectively handle them?

Visitor Services Assistants often encounter challenges such as managing large crowds during peak hours, addressing diverse visitor needs, and handling unexpected situations like lost items or emergency evacuations. To handle these effectively, it's important to maintain clear communication, remain calm under pressure, and be knowledgeable about the site’s policies and resources. Developing strong problem-solving skills and regularly collaborating with team members helps ensure a smooth visitor experience and fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a visitor services assistant?

To thrive as a Visitor Services Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, a friendly demeanor, and the ability to remain calm under pressure help you deliver memorable experiences to diverse visitors. These skills ensure efficient operations and positive guest interactions, which are vital for an organization's reputation and visitor satisfaction.

What job categories do people searching Visitor Services Assistant jobs in Raleigh, NC look for?

The top searched job categories for Visitor Services Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Visitor Services Assistant jobs?

Cities near Raleigh, NC with the most Visitor Services Assistant job openings:

Visitor Services Assistant jobs near you
Infographic showing various Visitor Services Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 53% Part Time, and 47% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,107 per year, or $16.4 per hour.

Front Desk Representative Bilingual English Spanish

A New Life Services

Clayton, NC • On-site

$13.50 - $17/hr

Other

Posted 17 days ago

Job description

Benefits:

Competitive salary

Flexible schedule

Opportunity for advancement

Benefits

Competitive hourly pay

Flexible part-time schedule

Ongoing training

Friendly and supportive work environment

Job Summary

We are looking for a friendly, organized, and bilingual (English/Spanish) Part-Time Front Desk Receptionist to join our mental health clinic. As the first point of contact for our patients, you will provide excellent customer service, assist with scheduling, answer phone calls, and help create a welcoming environment. No prior experience is required—we will provide training.

Responsibilities

Welcome patients and visitors with professionalism and compassion.

Answer phone calls and schedule appointments.

Check patients in and out and assist with required paperwork.

Collect copays and maintain accurate patient information.

Keep the reception area clean and organized.

Provide exceptional customer service while supporting the clinical team.

Qualifications

Bilingual in English and Spanish (required).

High school diploma or equivalent.

Friendly, professional, and customer-service oriented.

Strong communication and organizational skills.

Basic computer skills and willingness to learn new software.

Ability to multitask in a fast-paced environment.

Reliable, punctual, and a team player.

No previous experience required. Training will be provided.

Apply