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Visitor Services Assistant Jobs in Raleigh, NC (NOW HIRING)

Durham County

COMMUNITY HEALTH WORKER 1

Durham, NC · On-site

$18.25 - $24.25/hr

For more information about Durham County Government, visit www.dconc.gov DEPARTMENT: SHERIFF ... Work individually with participants to connect them with health information and services; assist in ...

Juki

Field Service Engineer

Morrisville, NC

Provide area warranty and courtesy visit service support to customers. Install and service Juki ... and practices. Assist others in the development of technical documentation such as training ...

Juki America, Inc.

Field Service Engineer

Morrisville, NC · On-site

$80K - $100K/yr

... visit service support to customers. · Install and service Juki America machines in local service ... · Assist others in the development of technical documentation such as training material and ...

Banfield

Client Service Coordinator

Wake Forest, NC · On-site

$15.50 - $20.25/hr

This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are ... services * Assist incoming clients by completing the required documentation, entering all pet ...

Banfield

Client Service Coordinator

Cary, NC · On-site

$15 - $18.69/hr

This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are ... services Assist incoming clients by completing the required documentation, entering all pet ...

Banfield

Client Service Coordinator - Full Time

Cary, NC · On-site

$15 - $18.69/hr

This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are ... services Assist incoming clients by completing the required documentation, entering all pet ...

Concord Hospitality

Banquet & Operations Support

Raleigh, NC · On-site

$14.25 - $18.50/hr

Support the Sales team with client site visits, group contacts, and pre-event planning. * Prepare ... Operations & Guest Services * Assist with food & beverage, including breakfast service and bar ...

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Visitor Services Assistant information

See Raleigh, NC salary details

$12

$16

$36

How much do visitor services assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for visitor services assistant in Raleigh, NC is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $15.43 per hour, depending on experience, location, and employer.

What is a visitor services assistant?

Visitor Services Assistants are staff members who provide support and assistance to guests at venues such as museums, galleries, cultural institutions, and tourist attractions. Their responsibilities typically include greeting visitors, answering questions, providing information about exhibits or facilities, assisting with ticketing, and ensuring a positive visitor experience. They may also help with crowd control, maintain safety protocols, and handle customer feedback or concerns. Their role is crucial in creating a welcoming and informative environment for all visitors.

What does a visitor services assistant do?

A visitor services assistant provides information, assistance, and customer service to visitors at a facility such as a museum, park, or attraction. They greet guests, answer questions, direct visitors, and ensure a positive experience, often using communication skills and knowledge of the site. The role may also involve ticketing, safety protocols, and maintaining the cleanliness of the visitor area.

What are some common challenges faced by visitor services assistants, and how can they effectively handle them?

Visitor Services Assistants often encounter challenges such as managing large crowds during peak hours, addressing diverse visitor needs, and handling unexpected situations like lost items or emergency evacuations. To handle these effectively, it's important to maintain clear communication, remain calm under pressure, and be knowledgeable about the site’s policies and resources. Developing strong problem-solving skills and regularly collaborating with team members helps ensure a smooth visitor experience and fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a visitor services assistant?

To thrive as a Visitor Services Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, a friendly demeanor, and the ability to remain calm under pressure help you deliver memorable experiences to diverse visitors. These skills ensure efficient operations and positive guest interactions, which are vital for an organization's reputation and visitor satisfaction.

What job categories do people searching Visitor Services Assistant jobs in Raleigh, NC look for?

The top searched job categories for Visitor Services Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Visitor Services Assistant jobs?

Cities near Raleigh, NC with the most Visitor Services Assistant job openings:

Visitor Services Assistant jobs near you
Infographic showing various Visitor Services Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 53% Part Time, and 47% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,107 per year, or $16.4 per hour.

COMMUNITY HEALTH WORKER 1

Durham County

Durham, NC • On-site

$18.25 - $24.25/hr

Full-time

Re-posted 20 days ago

Job description

Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community. With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play. For more information about Durham County Government, visit www.dconc.gov
DEPARTMENT:
SHERIFF'S OFFICE
DATE POSTED:
FEBRUARY 28, 2025
CLOSING DATE:
OPEN UNTIL FILLED
SALARY MIN:
39,348.00
SALARY MAX:
66,844.00
POSITION NUMBER:
40009984
JOB TYPE:
FULL-TIME
RESPONSIBILITIES:
This position is responsible for providing outreach, intake and wrap around services to clients enrolled in the outpatient substance use disorder treatment program at to the Durham County Detention Facility. Position is responsible for documenting client outreach, client progress, conducting urine drug screens, conducting intakes, transportation to appointments and reporting compliance.
Major job functions:
  • Participate as member of the transition clinic/reentry intervention team; assist in patient interventions per agency protocols that identify scope of practice for this position.
  • Connect individuals detained in the Durham Detention Center who have been participants in the Medication Assisted Treatment (MAT) Program with community services upon release.
  • Educate participants on the importance of and connect participants with community resources for substance use treatment.
  • Provide chronic disease self-management education in individual and group settings to detainees in the Durham Detention Center.
  • Educate participants on the importance of having a medical home and help with access to care to a medical home.
  • Work individually with participants to connect them with health information and services; assist in the navigation of these services.
  • Help participants to manage chronic conditions through education about their treatment plan.
  • Connect uninsured participants with programs like LATCH (Local Access to Coordinated Healthcare) when necessary.
  • Understand and educate participants on pharmacy delivery options and services. Assist in provider-patient care relationship building.
  • Build relationships and interact professionally with local health and social services providers.
  • Provide culturally appropriate health and substance use education on topics according to agency protocols related to chronic disease prevention, physical activity and nutrition.
  • Identify and connect participants with community sites that offer educational programming and internet access for health resources.
  • Help participants understand how to use resources to find health coverage or apply for assistance when uninsured.
  • Document patient related work activities per procedures and protocols.

Program Maintenance
  • Completes reports for collection of program data.
  • Participates in continuing education and other training on specialized topics pertaining to position responsibilities.
  • Attends and participates in staff, committee, departmental and other project meetings.
  • Participate in Health Department meetings as required.
  • Perform other duties as requested.
  • Completes reports for collection of program data.
  • Participates in continuing education and other training on specialized topics pertaining to position responsibilities.
  • Attends and participates in staff, committee, departmental and other project meetings.
  • Participate in Health Department meetings as required.
  • Perform other duties as requested.

HOURS OF DUTIES:
(i.e. Mon-Fri, rotating shifts, etc) 8:30am- 5:00pm
Monday - Friday (Some early morning, evening, and weekend work required)
KNOWLEDGE, SKILLS AND ABILITIES:
  • Requires good written and oral communication skills and ability to work well independently and with a team.
  • Strong interpersonal skills.
  • Familiarity with community resources.
  • Understand neighborhood and community values.
  • Experience working with groups such as community organizations, neighborhood associations, and professional or student associations.
  • Solid computer skills.
  • Willingness to reach out to diverse communities.

REQUIREMENTS:
Peer Support Certification. Demonstrated possession of knowledge, skills, and abilities as stated above through at least one year of experience in performing similar tasks in a hospital, clinic, nursing home, medical corps, or other medical treatment program.
The Durham County Sheriff's Office in conjunction with the Criminal Justice Resource Center provides services for individuals detained in the Durham County Detention Facility to modify behavior patterns that assist them with substance use disorder. Services offered by the DCSO staff are case management, conducting psychosocial assessments, providing provisional diagnosis, assisting in discharge planning and coordination of care and support services. Services also include reentry services upon release from the Detention Facility.
Durham County Government is an Equal Opportunity Employer

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