ZipRecruiter

Log In

1

Visitor Experience Assistant Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsVisitor Experience Assistant Jobs

Visitor Experience Assistant information

See salary details

$12

$16

$37

How much do visitor experience assistant jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for visitor experience assistant in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What is the difference between Visitor Experience Assistant vs Visitor Services Coordinator?

AspectVisitor Experience AssistantVisitor Services Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; experience in visitor services or event coordination
Work EnvironmentMuseums, galleries, cultural sites, retail settingsMuseums, cultural institutions, visitor centers
Employer & IndustryPublic and private cultural organizationsSimilar cultural and educational institutions
Search & Comparison IntentUnderstanding entry-level visitor rolesLearning about visitor service management roles

The Visitor Experience Assistant typically handles direct visitor interactions, providing information and assistance in cultural or retail settings. The Visitor Services Coordinator often oversees visitor services operations, coordinating staff and managing visitor programs. While both roles focus on enhancing visitor satisfaction, the Assistant role is more customer-facing, whereas the Coordinator involves more organizational responsibilities.

How does a Visitor Experience Assistant typically contribute to a venue's overall guest satisfaction?

A Visitor Experience Assistant plays a key role in shaping a positive impression for guests by providing information, guiding tours, and handling inquiries. They often serve as the first point of contact, ensuring visitors feel welcomed and supported throughout their visit. Working closely with front-of-house staff and other departments, they help resolve issues quickly and maintain a safe, engaging environment. Their attentiveness and problem-solving skills are essential for creating memorable experiences and encouraging repeat visits.

What are the key skills and qualifications needed to thrive as a Visitor Experience Assistant, and why are they important?

To thrive as a Visitor Experience Assistant, you need strong customer service skills, attention to detail, and often a background in hospitality or tourism. Familiarity with ticketing systems, booking software, and sometimes point-of-sale (POS) systems is commonly expected. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor are crucial soft skills. These skills ensure visitors have a seamless, positive experience, which is vital for the reputation and success of the venue or organization.

What are Visitor Experience Assistants?

Visitor Experience Assistants are professionals who help ensure that guests have a positive and engaging experience at venues such as museums, galleries, visitor centers, or tourist attractions. Their responsibilities often include greeting visitors, providing information about exhibits or services, answering questions, and assisting with ticketing or tours. They may also help resolve visitor concerns and support the smooth operation of the venue. By offering friendly and knowledgeable service, they play a key role in creating memorable experiences for all guests.
What cities are hiring for Visitor Experience Assistant jobs? Cities with the most Visitor Experience Assistant job openings:
What are the most commonly searched types of Visitor Experience jobs? The most popular types of Visitor Experience jobs are:
What states have the most Visitor Experience Assistant jobs? States with the most job openings for Visitor Experience Assistant jobs include:
Visitor Experience Assistant jobs near you
Infographic showing various Visitor Experience Assistant job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.
Visitor Experience Host (Washington DC)

Visitor Experience Host (Washington DC)

ARTECHOUSE

Washington, DC • On-site

$17/hr

Part-time

Posted 18 days ago

Job description

We are seeking a dynamic individual to be part of the Visitor Experience (VE) team in our Washington D.C. location. VE Hosts act as the ambassadors of ARTECHOUSE and are responsible for ensuring positive visitor experience as well as the safety of the art and technology.
CORE RESPONSBILITIES
• Act as ARTECHOUSE ambassador to the general public through positive and timely customer service for all of our visitors both in person and over email.
• Work collaboratively with the team to ensure positive visitor experience.
• Welcome visitors and deliver an introduction talk to position their experience.
• Ensure the safety of the artwork and other guests by being a vigilant presence on the gallery floor.
• Maintain a well-informed, working knowledge on the topic of the featured artist(s), installations on view and the digital medium overall.
• Perform opening, closing and mid-shift duties to ensure a clean and ready space for the visitors.
• Utilize ticketing software in order to assist guests with ticket purchases, check-in and other ticketing needs
• Proactively engage with visitors to assist with their experience
• Manage crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible
• Educate people about ARTECHOUSE's mission and current installation
• Embody and exemplify the values of ARTECHOUSE in every interaction with visitors
WHO YOU ARE
• Excellent oral communication and interpersonal skills
• Flexibility and positivity in dealing with new experiences and people
• Comfortable with speaking to small groups of people
• Experience with, or ability to learn, ticketing and office software
• Ability to spend shifts walking/standing/moving about in public spaces
• Available to work weekends, holidays, and evening hours
REQUIREMENTS
• Previous experience in a visitor services role or in a hospitality position a plus.
• Staff must adhere to a dress code of black and white garments.
COMPENSATION
$17 hourly
WHO WE ARE
We are a growing team of creatives and innovators who dream big. We are ambitious, hard working and value ideas and execution. We believe in our mission and every day we work hard to make the impossible possible in our effort to push creative innovation all while empowering, educating and inspiring. We pride ourselves in working with some of the world's groundbreaking artists, and together bringing to life experiential and immersive large scale installations and exhibitions to a global audience. Learn more about our core values - https://www.artechouse.com/values
WE VALUE
We believe in the transformative power of art, science and technology and are committed to inspiring a new generation of genre-pushing artists to create with technology, educating the public about these new, exploratory mediums, and empowering artists and partners with tools and platforms that support and amplify their work.
Diversity, inclusivity and hard work. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
* ARTECHOUSE will never interview job applicant candidates over a Wire App. If you are invited for an interview, you will be contacted by a member of our recruiting team from an email ending in artechouse.com

Apply