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Visible Wireless Jobs in Indiana (NOW HIRING)

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IT Support and Operations Specialist

Indianapolis, IN · On-site

$22 - $25/hr

... TCP/IP, DNS, DHCP, and wireless networking · Experience with endpoint security and device ... visible impact on the organization · Stable, long-term career growth opportunity This is a ...

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What is a Visible Wireless job?

A Visible Wireless job typically refers to a position at Visible, a digital wireless carrier owned by Verizon. Roles at Visible can range from customer support and marketing to engineering and product development. Employees focus on providing affordable, all-digital wireless service with no physical stores. Working at Visible often involves innovation, technology, and customer service to enhance the mobile experience.

What does a typical day look like for a Customer Care Representative at Visible Wireless?

A typical day as a Customer Care Representative at Visible Wireless involves interacting with customers via phone, chat, or email to resolve issues related to wireless plans, device troubleshooting, billing concerns, and service updates. You’ll collaborate closely with team leads and technical specialists to escalate complex problems and ensure prompt resolutions. The work environment is fast-paced and often remote, requiring you to manage multiple tasks and maintain a high standard of professionalism. You'll also receive ongoing training to stay up to date on new products, services, and support tools. This variety keeps the role engaging and helps build valuable communication and technical skills for career advancement.

What are the key skills and qualifications needed to thrive in the Visible Wireless position, and why are they important?

To thrive in a Visible Wireless Customer Care Representative role, you need strong customer service skills, problem-solving abilities, and familiarity with wireless products or telecommunications. Experience with CRM software, chat platforms, and knowledge of mobile devices or wireless plans is often required. Excellent communication, patience, and adaptability are key soft skills that help you handle a variety of customer inquiries and issues. These qualities are essential for delivering seamless support, fostering customer loyalty, and effectively resolving technical or account-related challenges.

What are popular job titles related to Visible Wireless jobs in Indiana? For Visible Wireless jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Visible Wireless jobs in Indiana look for? The top searched job categories for Visible Wireless jobs in Indiana are:
Visible Wireless jobs near you
Telecommunications Systems Specialist

Telecommunications Systems Specialist

Purdue University

West Lafayette, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 hours ago

Purdue University rating

7.5

Company rating: 7.5 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

263rd of 539 rated colleges and universities

Job description

Req Id: 41447
Job Title: Telecommunications Systems Specialist
City: West Lafayette
Job Description:
Job Summary
Telecommunications Technician
Purdue University | West Lafayette, IN
Join a team that keeps a world-class campus connected.
At Purdue, our infrastructure powers discovery, innovation, and daily life for thousands of students, faculty, and researchers. As a Telecommunications Technician, you'll play a hands-on role in maintaining and advancing the systems that make it all possible-working behind the scenes on technology that has a visible impact across campus. This role offers a unique blend of hands-on technical work and involvement in large-scale infrastructure projects across a major university environment. From supporting new construction to maintaining critical life safety systems, you'll work with a wide range of technologies while contributing to ongoing upgrades and improvements that keep Purdue connected and secure.
What You'll Do
  • Oversee, inspect, repair, and maintain telecommunications and networking systems in alignment with national and industry standards
  • Perform copper and fiber optic cable testing, installation, repair, and maintenance, including outside plant systems
  • Support campus construction and renovation projects, ensuring reliable integration of telecom infrastructure
  • Respond to incident and service tickets, contributing to timely resolution of issues that affect campus operations
  • Maintain accurate records of maintenance work and system updates
  • Identify opportunities for system improvements through routine inspections and analysis

What You Bring
  • Experience working with telecommunications systems, including copper and fiber optics
  • Working knowledge of industry standards and best practices
  • Strong troubleshooting skills and attention to detail
  • Ability to manage both planned work and responsive service tasks

What You Can Expect
  • A role with real, visible impact across a leading research university
  • Opportunities to contribute to infrastructure that supports innovation and discovery
  • A collaborative environment where your expertise helps shape campus-wide systems
  • Exposure to a wide range of projects, from daily operations to large-scale installations

This position is based in West Lafayette, Indiana, with occasional travel to Purdue locations in Hammond, Westville, Fort Wayne, Indianapolis, and other remote sites. The role includes participation in a 24-hour on-call rotation for emergencies and may require occasional overtime.
What We're Looking For
Education and Experience Required:
  • High School Degree or High School Equivalency (HSE)
  • A minimum of four (4) years of experience with networking and telecommunications systems, including cabling installation and maintenance of inside and outside plant (copper/fiber optic), Networking layer 2 hardware installation (switches and wireless access points), and applicable industry standards
  • Valid driver's license required

Skills Required:
  • Knowledge of:
    • basic networking and telephony- both POTS and VoIP
    • Inside Plant communications cables- Fiber optic and copper
    • Outside Plant communications cables- Fiber optic and copper
  • Excellent organizational, written, and verbal communication skills
  • Excellent record keeping skills
  • Must be able to:
    • work independently and in a team setting.
    • work in confined spaces and work from high places.
    • lift and carry 25 - 50 lbs. frequently and up to 60 lbs. Occasionally.
  • Ability to:
    • meet deadlines
    • travel to various campus locations regularly and off site as needed.
    • work after hours on holidays and weekends, and subject to 24-hour callback for emergencies.
    • work overtime based on business need

Additional Information:
  • Purdue University will not sponsor employment authorization for this position
  • A background check will be required for employment in this position
  • FLSA: Non-Exempt (Eligible for Overtime)
  • Retirement Eligibility: Non-Defined Contribution Plan
  • Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days

Who We Are
Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.
Equal Opportunity Employer
Purdue University is an EOE employer.

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