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Virtuous Jobs (NOW HIRING)

Lead Data Platform Engineer

Charleston, WV ยท Remote

$117.20K - $140.70K/yr

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized ...

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized ...

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized ...

New

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized ...

Partner Manager

Phoenix, AZ ยท On-site +1

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized ...

Lead Data Platform Engineer

Phoenix, AZ ยท On-site +1

$113.70K - $136.50K/yr

About Us Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized ...

Come Join Our Excellent Team at Virtuous Wellness! Are you a skilled and compassionate Acupuncturist looking to work in a friendly, supportive, and fun private practice that provides exceptional ...

Acupuncturist

Arnold, MD ยท On-site

$45 - $55/hr

Come Join Our Excellent Team at Virtuous Wellness! Are you a skilled and compassionate Acupuncturist looking to work in a friendly, supportive, and fun private practice that provides exceptional ...

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Virtuous information

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How much do virtuous jobs pay per hour?

As of May 30, 2026, the average hourly pay for virtuous in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Software Engineer, and why are they important?

To thrive as a Software Engineer, you need strong programming skills, problem-solving abilities, and typically a degree in computer science or a related field. Proficiency with programming languages (such as Python, Java, or C++), version control systems like Git, and familiarity with development frameworks are important technical requirements. Effective communication, teamwork, and adaptability are crucial soft skills that set exceptional engineers apart. These skills and qualities are essential for building reliable software solutions, collaborating within teams, and adapting to evolving technology landscapes.

What are some common challenges faced by Virtuous CRM specialists, and how can they be addressed?

Virtuous CRM specialists often encounter challenges such as integrating diverse data sources, ensuring data cleanliness, and customizing workflows to meet unique organizational needs. Collaborating closely with fundraising and marketing teams is crucial to understand their requirements and streamline processes. Staying updated on new features and best practices through regular training and documentation reviews can help specialists optimize system usage and address issues efficiently.

What are Virtuous jobs?

Virtuous jobs typically refer to positions at Virtuous, a software company that provides a nonprofit CRM and fundraising platform. Employees at Virtuous work in various roles, such as software development, customer success, marketing, and sales, all focused on helping nonprofits build better relationships with donors and increase their fundraising impact. These roles often require a passion for social good, experience with nonprofit technology, and strong communication or technical skills. Working at Virtuous means contributing to a mission-driven team that supports charitable organizations in achieving their goals.

What is the difference between Virtuous vs Fundraiser?

AspectVirtuousFundraiser
Primary RoleCRM and fundraising software platform for nonprofitsProfessionally engaged in raising funds for organizations
Required CredentialsSoftware proficiency, nonprofit industry knowledgeFundraising experience, communication skills
Work EnvironmentTech companies, nonprofit organizationsNonprofit events, donor meetings, campaigns
Industry UsageUsed by nonprofit organizations for donor managementUsed by individuals or teams to secure donations

Virtuous is a software platform designed to help nonprofits manage donor relationships and fundraising efforts, whereas a fundraiser is a professional who actively seeks donations and builds relationships with donors. Virtuous provides tools for fundraisers to optimize their work, but they are distinct roles: one is a technology solution, the other a job role focused on securing funds.

More about Virtuous jobs
What states have the most Virtuous jobs? States with the most job openings for Virtuous jobs include:
Infographic showing various Virtuous job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Enterprise Customer Success Manager

Enterprise Customer Success Manager

Virtuous Software

Phoenix, AZ โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Job description

About Us
Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.
Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world's leading nonprofits
We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don't take ourselves too seriously. We believe that life is too short not to love what you do.
The ideal candidate for Virtuous embodies our values by:
  • Asking questions with a spirit of curiosity
  • Giving feedback freely with candor & grace, welcoming it in return
  • Displaying a passion for philanthropy and technology
  • Serving with joy. Everyone is willing to make the coffee!
  • Celebrating the wins & milestones of others
  • Assuming good intent & demonstrating trust in others
  • Pursuing relationships with people different from themselves & creates space to be human

Find our core values & more here.
Position Summary
We are looking for an Enterprise Customer Success Manager to join our growing Customer Success Team. As an Enterprise Customer Success Manager, you will report to the Manager of Enterprise Customer Success and will be focused on our largest and most strategic customers' product adoption, utilization, and overall satisfaction.
Are you a former nonprofit fundraiser or leader looking for a career change? Perhaps a consultant in the nonprofit sector? Your nonprofit knowledge is an asset and if you are hungry for a new challenge this is the opportunity for you!
In this role, you will work closely with teams across the company including Marketing, Sales, and Revenue Enablement to help maximize our growth. Your responsibilities will include supporting strategic enterprise-level customers in strengthening their donor relationships, selling upgrades and add-ons to our current customers, and working on renewals of annual contracts. You will serve as the primary point of contact for our nonprofit customers, collaborating closely with them to understand their unique needs, goals, and challenges. By leveraging your expertise in both our platform and the nonprofit industry, you will drive adoption, retention, and expansion initiatives, ultimately contributing to the long-term success and growth of our customers.
Responsibilities
  • Customer Relationship Management: Serve as a dedicated point of contact, accompanying customers on their journey from sales closure through the entire lifecycle. Cultivate deep, meaningful multi-threaded relationships, ensuring customer loyalty and trust with all key stakeholders for optimized product adoption.
  • Proactive Issue Resolution: Anticipate customer issues and proactively address them before they escalate. Your proactive approach distinguishes you from traditional customer service, turning potential problems into opportunities for customers and Virtuous alike.
  • Strategic Account Expansion: Understand each customer's unique needs, allowing you to suggest innovative solutions that enhance their success with our products. Identify organic upsell opportunities by comprehensively understanding their use-case, ultimately driving business growth.
  • Advocacy and Collaboration: Advocate for Virtuous by generating excitement about upcoming product launches and updates. Collaborate with internal teams including customer success, sales, support, and product, voicing customer concerns and needs and ensuring a customer-first approach company-wide.
  • Product Expert: Provide strategic product support and comprehensive guidance on best practices. Your expertise ensures customers seamlessly adopt our products, enhancing their overall experience and deepening customer trust.
  • Issue Identification and Resolution: Handle complex customer issues with efficiency and professionalism. Offer tailored product and service solutions to address customer pain points, demonstrating Virtuous' commitment to customer satisfaction and project manage resolution strategies through completion.
  • Strategic Vision: Adopt a bird's eye perspective on customer interactions, focusing not only on immediate gratification but also long-term stability and proactive forward thinking. Leverage this high-level view to identify potential challenges and convert them into cost-saving solutions for both customers and Virtuous.
  • Renewals Management and Upsell Strategy: Take ownership of customer renewals and upsell cycles, meticulously managing the process from initial outreach through contract close. Demonstrate a deep understanding of Virtuous contracts, ensuring compliance and favorable terms for both parties. Engage in strategic negotiation discussions, leveraging your knowledge of customer needs and our product offerings. Display creativity in pricing strategies, tailoring solutions to meet customer requirements while optimizing revenue for Virtuous. Your ability to navigate the renewal and upsell process contributes significantly to customer retention and revenue growth, ensuring mutually beneficial outcomes for Virtuous and our valued clients.

You Must Have
  • Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success with Virtuous products.
  • Previous Nonprofit Experience: Experience in the nonprofit sector, understanding how nonprofits operate and fundraise.
  • Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful customer relationships.
  • Proactive Problem-Solving: Proven ability to identify and address customer issues before they escalate, demonstrating a proactive and solution-oriented approach.
  • Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.
  • Technical Proficiency: Strong technical acumen to provide product support and guidance.
  • Sales Acumen: Ability to identify upsell and cross-sell opportunities based on a deep understanding of the client's use-case and needs.
  • Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.
  • Proficiency in working with CRMs, email marketing, and other technology.

What We Offer
  • Market competitive pay leveraging Carta data
  • Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)
  • 401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days
  • We value our employee's work-life balance and encourage taking advantage of Unlimited PTO
  • Supportive time off including paid volunteer days and company holidays
  • Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • 12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)
  • We pride ourselves on Community and host exciting company outings and events.

We've recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.
Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are not legitimate and we recommend disregarding it immediately.