The Position Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the ...
The Position Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the ...
The Position Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the ...
The Position Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the ...
The Position Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the ...
The Position Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the ...
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Virtual information
See Waterloo, IA salary details
$11.38 - $13.38
1% of jobs
$13.38 - $15.39
1% of jobs
$15.39 - $17.39
4% of jobs
$17.39 - $19.39
9% of jobs
$20.35 is the 25th percentile. Wages below this are outliers.
$19.39 - $21.40
21% of jobs
The median wage is $23.13 / hr.
$21.40 - $23.40
16% of jobs
$23.40 - $25.41
18% of jobs
$26.41 is the 75th percentile. Wages above this are outliers.
$25.41 - $27.41
10% of jobs
$27.41 - $29.41
10% of jobs
$29.41 - $31.42
6% of jobs
$31.42 - $33.42
4% of jobs
$11
$24
$33
How much do virtual jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for virtual in Waterloo, IA is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $27.02 per hour, depending on experience, location, and employer.
What is a virtual job?
A virtual job refers to a job that can be performed outside of an employer’s office. Also known as remote, work from home, or telecommuting jobs, these positions have become increasingly common because of technology like telephones, internet, email, and video conference calls, which help to facilitate employer-employee communication.
What are some common challenges faced by professionals working in virtual roles, and how can they be addressed?
Professionals in virtual roles often encounter challenges such as maintaining clear communication with team members, managing time effectively, and combating feelings of isolation. To address these, it's crucial to establish regular check-ins with colleagues, utilize project management tools to stay organized, and set boundaries to maintain a healthy work-life balance. Proactively participating in team meetings and leveraging collaboration platforms can also help foster a sense of connection and ensure alignment on tasks and goals.
What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?
To thrive as a Virtual Assistant, you need strong organizational abilities, time management skills, and proficiency in administrative tasks, often supported by experience or relevant training. Familiarity with productivity software like Microsoft Office, Google Workspace, and project management tools such as Trello or Asana is typically required. Excellent communication, attention to detail, and self-motivation are crucial soft skills for remote work success. These skills and qualities ensure clients receive reliable support, efficient task completion, and seamless communication regardless of location.
What is the difference between Virtual vs Remote Customer Service Representative?
| Aspect | Virtual Customer Service Representative | Remote Customer Service Representative |
|---|---|---|
| Work Environment | Home office or remote location, often with flexible hours | Home-based or remote setting, typically within a company's designated remote team |
| Credentials | Customer service experience, communication skills, sometimes specific industry certifications | Similar credentials as Virtual, including communication skills and customer service experience |
| Employer & Industry Usage | Used across various industries like retail, tech, healthcare; common in online companies | Common in customer support roles across industries, often interchangeable with Virtual |
Both Virtual and Remote Customer Service Representatives work from home or remote locations, providing support to customers. The terms are often used interchangeably, but 'Virtual' emphasizes the online or digital aspect, while 'Remote' highlights working outside the traditional office environment. Both roles require similar skills and credentials, and are prevalent across many industries.
More about Virtual jobs
What job categories do people searching Virtual jobs in Waterloo, IA look for? The top searched job categories for Virtual jobs in Waterloo, IA are:
What cities near Waterloo, IA are hiring for Virtual jobs? Cities near Waterloo, IA with the most Virtual job openings:
Other
Re-posted 21 days ago
ExlService Holdings rating
7.8
Based on 8 frontline employees who took The Breakroom Quiz
132nd of 482 rated business services
Job description
The Company
Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field appraisal, inspection and risk control services to support our clients’ underwriting processes. EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. Castle High Value is the premier provider of high value residential insurance surveys to the insurance industry
nationwide. https://www.exlservice.com/industries/insurance/castle-high-value
The Position
Castle High Value is looking for self-directed independent contractors to work from their own home or office and service both virtual and physical survey/inspection assignments in the Cedar Falls area and other locations within a territory of approximately a 100-mile radius.
Experience in real estate, insurance, inspection, construction or appraising experience is a plus, but all interested candidates are encouraged to submit their qualifications. A 15 hour online training course can get you certified. Fees are negotiable depending on experience and the unique aspects of selected jobs.
You will be responsible to schedule and conduct both site-based and virtual High Value Home property surveys that will be used for homeowners’ insurance purposes. This involves coordinating and completing surveys within your own schedule, managing work assignments you accept, and solid computer skills as all reports are web-based and completed online.
If you are looking for flexibility, the ability to work independently, and have an interest in real-estate, construction, or interior design, then this might be the right opportunity for you.
More on the Job Responsibilities
Primary Requirements:
- Professionally interact over the phone, via email, and in-person
with homeowners and insurance agents - Conduct on-site and/or virtual property surveys on high value
homes as per customer specific guidelines and procedures - Identify and document the construction materials/characteristics
and unique features of the home - Obtain measurements of the home and other structures on the
property - Generate an estimated replacement value of the home, and identify
major hazards - Communicate the information gathered during on-site inspection in
the provided web-based client requested forms accessed through the Castle
website
Tools or Items You Must Provide:
- Digital camera
- Windows based computer (not a Mac)
- High speed internet access
- Reliable vehicle
- Measuring device such as: laser, 100 ft. tape, or measuring wheel
- Auto and General Liability Insurance
What ExlService Holdings employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About ExlService Holdings
Sourced by ZipRecruiter
Industry
It services
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1999