1

Virtual Jobs in Scranton, PA (NOW HIRING)

Be Seen First

Provide virtual speech services to students in grades K-12. * Collaborate with school district educational teams to support student behavior plans and academic success. * Draft IEP goals, complete ...

Be Seen First

Virtual and In-Person opportunities available for the 2026-2027 School Year We are looking for School Counselors to provide virtual and/or in-person, school-based speech services to students in ...

Physical Therapist- Dallas, PA

Dallas, PA · On-site

$1.6K - $2.0K/wk

FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules, allowing for greater flexibility, improved continuity of care, and the ability to support more ...

Physical Therapist- Dallas, PA

Dallas, PA · On-site

$1.6K - $2.0K/wk

FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules, allowing for greater flexibility, improved continuity of care, and the ability to support more ...

next page

Showing results 1-20

Virtual information

See Scranton, PA salary details

$11

$24

$33

How much do virtual jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for virtual in Scranton, PA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.12 per hour, depending on experience, location, and employer.

What is a virtual job?

A virtual job refers to a job that can be performed outside of an employer’s office. Also known as remote, work from home, or telecommuting jobs, these positions have become increasingly common because of technology like telephones, internet, email, and video conference calls, which help to facilitate employer-employee communication.

What are the key skills and qualifications needed to thrive as a virtual assistant, and why are they important?

To thrive as a Virtual Assistant, you need strong organizational abilities, time management skills, and proficiency in administrative tasks, often supported by experience or relevant training. Familiarity with productivity software like Microsoft Office, Google Workspace, and project management tools such as Trello or Asana is typically required. Excellent communication, attention to detail, and self-motivation are crucial soft skills for remote work success. These skills and qualities ensure clients receive reliable support, efficient task completion, and seamless communication regardless of location.

What are some common challenges faced by professionals working in virtual roles, and how can they be addressed?

Professionals in virtual roles often encounter challenges such as maintaining clear communication with team members, managing time effectively, and combating feelings of isolation. To address these, it's crucial to establish regular check-ins with colleagues, utilize project management tools to stay organized, and set boundaries to maintain a healthy work-life balance. Proactively participating in team meetings and leveraging collaboration platforms can also help foster a sense of connection and ensure alignment on tasks and goals.

What is the difference between Virtual vs Remote Customer Service Representative?

AspectVirtual Customer Service RepresentativeRemote Customer Service Representative
Work EnvironmentHome office or remote location, often with flexible hoursHome-based or remote setting, typically within a company's designated remote team
CredentialsCustomer service experience, communication skills, sometimes specific industry certificationsSimilar credentials as Virtual, including communication skills and customer service experience
Employer & Industry UsageUsed across various industries like retail, tech, healthcare; common in online companiesCommon in customer support roles across industries, often interchangeable with Virtual

Both Virtual and Remote Customer Service Representatives work from home or remote locations, providing support to customers. The terms are often used interchangeably, but 'Virtual' emphasizes the online or digital aspect, while 'Remote' highlights working outside the traditional office environment. Both roles require similar skills and credentials, and are prevalent across many industries.

What are popular job titles related to Virtual jobs in Scranton, PA?

For Virtual jobs in Scranton, PA, the most frequently searched job titles are:

What cities near Scranton, PA are hiring for Virtual jobs?

Cities near Scranton, PA with the most Virtual job openings:

Infographic showing various Virtual job openings in Scranton, PA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $50,235 per year, or $24.2 per hour.

$18.50 - $22.75/hr

Full-time

Posted 11 days ago


Peoples Security Bank & Trust rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

131st of 172 rated banks


Job description

Job Type
Full-time
Description
General Responsibilities
Virtual Bankers provide exceptional customer service and sales support to customers and prospects across phone, chat, video, and digital channels. They focus on understanding customer needs, providing tailored financial solutions, deepening relationships, and supporting daily operational activities - while reinforcing the Bank's One Bank/One Team/One Brand culture.
This is a hybrid position that requires on-site attendance for training and, thereafter, two days per month. Candidates must reside within a reasonable commuting distance of Moosic, PA.
Essential Functions
The following duties are representative of the essential functions of the position:
  • Engage and advise customers in a virtual environment to attract, retain, and grow relationships through inbound and outbound interactions.
  • Deliver high-quality service by resolving inquiries related to deposit accounts, loans, fees, and digital services with accuracy and professionalism.
  • Educate and support customers in the use of digital banking tools and technology-based services to promote confidence and adoption.
  • Identify customer needs and refer clients to appropriate internal partners (Loans, Cash Management, Merchant Services, Wealth Management) to deliver comprehensive solutions.
  • Support onboarding outreach, follow-up communications, and participation in targeted sales and relationship-building campaigns.
  • Manage inbound and outbound calls; de-escalate customer concerns using empathy and problem-solving skills.
  • Utilize bank systems and MyPSBT to document interactions, track referrals, and manage follow-up activities.
  • Maintain current knowledge of bank products, services, systems, and procedures; participate in ongoing training and development.
  • Collaborate with and support team members through knowledge sharing, mentoring, and teamwork.
  • Consistently meet or exceed established customer engagement, sales, and referral goals.
  • Adhere to all bank policies, procedures, regulatory requirements, and risk management practices; support audit and examination requests as needed.
  • Maintain NMLS registration or the ability to obtain and maintain registration, when required.

Scheduling: A rotating Saturday schedule is required
Ancillary Duties
Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 25 pounds. This position requires regular use of a computer.
Requirements
Education/Training: Associate's degree or equivalent experience normally required with specialized bank operations training/ education
Knowledge/Skills/Abilities:
  • Demonstrates strong leadership, coaching, and mentoring abilities with advanced communication and emotional intelligence skills.
  • Possesses solid mathematical aptitude, general accounting knowledge, and advanced understanding of bank products, procedures, and digital banking tools.
  • Delivers advanced customer service and relationship management using consultative sales techniques to strengthen loyalty and outcomes.
  • Exhibits strong judgment, strategic thinking, and decision making skills, supported by analytical, problem solving, project, and time management capabilities.
  • Effectively coaches, trains, and mentors team members while maintaining integrity, confidentiality, adaptability, and ethical standards.
  • Proficient in PC and technical applications, including Microsoft Excel, Word, OneNote, and PowerPoint, with the ability to manage escalated customer issues using a solution focused approach.

Experience: At least 4 years of related experience is normally required, with demonstrated success in customer service, sales support, and call center operations
Required Certifications/ Licenses: NMLS registration or ability to obtain and maintain, as applicable
Travel Requirements: Travel within the Bank's geographic footprint

What Peoples Security Bank & Trust employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom