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Virtual Tourism Representative Jobs (NOW HIRING)

Vacation Advertiser

Customer Experience Representative

$16.50 - $22.25/hr

Interested in travel, hospitality, tourism, or customer service Previous experience in customer ... a virtual information session where additional details about the opportunity, training process ...

Socket.dev

Market Manager

Honolulu, HI · On-site

Represent Peek at industry events, trade shows, tourism organizations, and operator meetings across ... Conduct regular onsite and virtual business reviews to increase platform utilization and strengthen ...

Threshold 360

Customer Success Manager

Tampa, FL · Remote

... hospitality, tourism, event spaces, and destinations across North America. Our latest product ... Direct input to the product roadmap -- you'll represent the customer perspective to the team, not ...

Threshold 360

Customer Success Manager

... hospitality, tourism, event spaces, and destinations across North America. Our latest product ... It's built on our Virtual Tours platform, the industry standard trusted by Marriott, Visit Austin ...

Threshold 360

Customer Success Manager

Tampa, FL · On-site

... hospitality, tourism, event spaces, and destinations across North America. Our latest product ... It's built on our Virtual Tours platform, the industry standard trusted by Marriott, Visit Austin ...

Trailborn Jackson Hole

Senior Sales Manager

Jackson, WY · On-site

$80K - $90K/yr

Conduct sales calls, virtual presentations, and site inspections. * Respond promptly to RFPs and ... Represent the resort positively within the community. Qualifications Required * Bachelor's degree ...

Trailborn Jackson Hole

Senior Sales Manager

Jackson, WY · On-site

$80K - $90K/yr

Conduct sales calls, virtual presentations, and site inspections. * Respond promptly to RFPs and ... Represent the resort positively within the community. Qualifications Required * Bachelor's degree ...

Trailborn

Senior Sales Manager

Jackson, WY · On-site

$80K - $90K/yr

Conduct sales calls, virtual presentations, and site inspections. * Respond promptly to RFPs and ... Represent the resort positively within the community. Qualifications Required * Bachelor's degree ...

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Virtual Tourism Representative information

What is a virtual tourism representative?

A Virtual Tourism Representative is a professional who provides information, guidance, and support to travelers remotely, often through online platforms, chat, video calls, or email. They help tourists plan trips, answer questions about destinations, recommend activities, and assist with bookings without the need for face-to-face interaction. This role has grown in importance with the rise of digital tourism and allows travelers to access expert advice from anywhere in the world. Virtual Tourism Representatives combine customer service skills with knowledge of travel and destinations to enhance the travel experience.

What are the key skills and qualifications needed to thrive as a virtual tourism representative?

To thrive as a Virtual Tourism Representative, you need strong customer service skills, in-depth knowledge of travel destinations, and typically a background in tourism or hospitality. Familiarity with virtual tour platforms, booking systems, and CRM software is commonly required. Excellent communication, problem-solving abilities, and cultural sensitivity help build rapport with clients and address their needs effectively. These skills are crucial for delivering engaging virtual experiences and ensuring customer satisfaction in a competitive digital tourism market.

What are some common challenges faced by virtual tourism representatives when engaging with remote clients?

Virtual Tourism Representatives often encounter challenges such as building rapport and trust with clients remotely, overcoming technical issues during virtual tours, and ensuring an immersive experience despite the absence of physical presence. It’s important to be adaptable and patient, as clients may have varying levels of comfort with technology. Developing strong communication skills and being proactive in troubleshooting can help deliver a memorable and seamless experience for every virtual traveler.

What are popular job titles related to Virtual Tourism Representative jobs?

For Virtual Tourism Representative jobs, the most frequently searched job titles are:

Infographic showing various Virtual Tourism Representative job openings in the United States as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution.

Tourism Sales Specialist I

Columbia, MO • On-site

City of Columbia, MO
See more jobs at City of Columbia, MOexternal

$23.26 - $28.60/hr

Full-time

Posted 18 days ago

Key responsibilities

  • Conducts sales calls, including scheduled in-person meetings, on-site cold calls, phone conversations, and virtual meetings.

  • Researches, prospects, and qualifies organizations to bring events to Columbia.

  • Prepares bids and maintains accurate records related to sales activities.

Job description

Posting Details
Applicant View of Posting
Posting Number
4291P
Position Title
Tourism Sales Specialist I
Department
Convention & Visitors Bureau
Job Code
04300
FLSA Status
Non-Exempt
Union Code/Affiliation
Unrepresented
Division
ADMINISTRATION (C&VB)
Job Description Summary
The purpose of this job is to attract business to Columbia by conducting sales calls, providing services for booked events, researching sales leads, and interacting with hotel partners.
Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
  • Researches, prospects, and qualifies organizations to bring events to Columbia.

  • Conducts sales calls, including scheduled in-person meetings, on-site cold calls, phone conversations, and virtual meetings.

  • Engages in phone and email conversations and conducts site visits with meeting and event planners and hoteliers.

  • Attends industry-related meetings and events.

  • Prepares bids and maintains accurate records.

  • Manages and updates contact information and activity in the Customer Relationship Management (CRM) software system.

  • Regular attendance is a necessary and essential function.

  • Performs other duties as assigned.

Supervisory Responsibilities
  • No supervisory authority. Work may require providing guidance and training to others.

Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
  • Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contact may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.

  • Interactions have a significant impact on the organization in terms of time, money, or public/employee relations.

Fiscal Responsibility
  • Position has limited fiscal responsibility.

  • May assist with data collection to support recommendations for departmental budget allocations. May monitor the work unit or program/promotional-level budget and expenditures.

Education and Experience - An equivalent combination of education, training and experience will be considered
Education and Experience
  • Bachelor's Degree in Hospitality Management, Tourism Administration, Business, or a related field.

  • 1 to 3 years' experience in hospitality management, tourism administration, business, or a related field.

Licenses or Certifications
  • Valid driver's license.

Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position
Knowledge of:
  • Columbia's meeting facilities; conventions and meetings industry landscape.

  • Customer Relationship Management (CRM) software.

  • Common business software applications such as Microsoft Office.

  • Convention and tourism management, event planning and public relations.

Skill in:
  • Communicating verbally and in writing to meet the audience's needs.

  • Applying active listening and asking questions for understanding.

  • Organizing and managing time effectively.

Ability to:
  • Build rapport with individuals.

  • Organize and coordinate a broad range of projects/events.

  • Recognize, analyze, and solve a variety of problems.

  • Compile, organize, interpret, and communicate data and results concisely.

  • Regularly use a computer, software, phone, and related office equipment.

  • Focus on tasks.

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job
Work Environment
  • Office or similar indoor environment - Frequently/Often
  • Outdoor environment - Sometimes
  • Vehicle - Frequently/Often

Exposures:
  • Individuals who are hostile or irate - Sometimes

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary.

  • Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Hours/Days
M-F - 8a-5p Some nights and weekends may be required.
Starting Salary
$23.26 - $28.60 hourly Minimum-Midpoint; Commensurate with training and experience.
Pay Grade
107
Number of Positions Available
1
Deadline to Apply
09/18/2026
Open Until Filled
No
Special Instructions to Applicants
Notice to Applicants
Individuals needing accommodation to apply may call 573.874.CITY (2489)
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program

Apply