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Virtual Theater Jobs (NOW HIRING)

Emagine Entertainment

Guest Services Coordinator

Troy, MI · On-site

$16 - $21/hr

... providing virtual guest support across multiple communication channels-including phone, email ... Acts as the Account Representative for all Loyalty members for both MJR and Emagine Theatres

MJR Digital Cinemas

Guest Services Coordinator

Troy, MI

$15.75 - $20.50/hr

The Guest Services Coordinator operates in a multi-team environment, providing virtual guest ... Acts as the Account Representative for all Loyalty members for both MJR and Emagine Theatres

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As of Jun 9, 2026, the average hourly pay for virtual theater in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.
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Guest Services Coordinator

Guest Services Coordinator

Emagine Entertainment

Troy, MI

$16 - $21/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Emagine Entertainment rating

6.5

Company rating: 6.5 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

5th of 37 rated movie theaters

Job description

Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off

Information
The Guest Services Coordinator operates in a multi-team environment, providing virtual guest support across multiple communication channelsincluding phone, email, social media, Google, and other third-party platforms. The position is responsible for delivering timely, accurate information to guests while also supporting the marketing team by managing all online and social platform interactions.
Key Accountabilities
  • Monitors and responds to corporate level guest inquiries/issues as Company Operator and understands when to redirect to appropriate department and level
  • Monitors and manages guest communication on all official online review platforms including Google, Yelp, Facebook, Instagram, Twitter, Google Play, App Store, and other 3rd party review platforms
  • Assists with the processing of all website Gift Card sales and assists in Voucher Management as needed
  • Acts as the Account Representative for all Loyalty members for both MJR and Emagine Theatres
  • Assists with requests for donations and sponsorships as needed
  • Executes audits of various loyalty member activity
Experience & Competencies
  • Theatre experience is preferred, not required
  • Experience in customer interaction
  • Proven ability to maintain significant attention to detail
  • Excellent written, verbal and listening communication skills
  • Proven success in relevant role
  • Commitment to excellence in Guest services

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