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Virtual Technical Support Jobs in Raleigh, NC (NOW HIRING)

NCSU

Linux Desktop Support

Raleigh, NC · On-site

Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting ... Proven experience in administering physical (not virtual) Linux systems, particularly running ...

NC State University

Linux Desktop Support

Raleigh, NC · On-site

Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting ... Proven experience in administering physical (not virtual) Linux systems, particularly running ...

VAST Data

Technical Account Manager - USA

Raleigh, NC · On-site +1

... Support Engineers to handle all post-sales activity for the customer. As the Customer Success ... You will be a member of the virtual account team (Sales, SE as the proverbial 'quarterback' for the ...

STI

HSBIA Child Welfare Trainer/Content Dev

Durham, NC · On-site

$31.50 - $41.75/hr

... virtual facilitation of training for all levels of employees who oversee and administer Child ... technical support and others to assure training materials are effective. Required 3 Years ...

IMEG

Virtual Design Coordinator

Raleigh, NC · On-site +1

The role supports BIM coordination, model management, standards compliance, and workflow alignment ... Knowledge of design techniques, tools, and principals involved in the production of technical plans ...

IMEG

Virtual Design Coordinator

Raleigh, NC · On-site

The role supports BIM coordination, model management, standards compliance, and workflow alignment ... Knowledge of design techniques, tools, and principals involved in the production of technical plans ...

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Virtual Technical Support information

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How much do virtual technical support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for virtual technical support in Raleigh, NC is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.60 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Technical Support jobs in Raleigh, NC?

The most popular types of Technical Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Virtual Technical Support jobs?

Cities near Raleigh, NC with the most Virtual Technical Support job openings:

Infographic showing various Virtual Technical Support job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Linux Desktop Support

Raleigh, NC • On-site

NCSU
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about NCSUexternal

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

North Carolina State University rating

6.8

Company rating: 6.8 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

Job description

Posting Information
Posting Number PG193842EP Internal Recruitment No Working Title Linux Desktop Support Anticipated Hiring Range $70,949 - $75,000 Work Schedule 8am - 5pm or 9am - 6pm, Monday - Friday (Position requires the employee to report onsite) Job Location Raleigh, NC Department Electrical and Computer Engineering About the Department
The Department of Electrical and Computer Engineering (ECE) has as its mission the accumulation, generation, and dissemination of knowledge in Electrical and Computer Engineering. Central to the mission is a high quality research and educational program that benefits our students, the State of North Carolina, the nation and the world. The Department acts as a focal point for development, growth and entrepreneurship. The national and international reputation of the Department facilitates future growth in areas of fundamental economic importance to the State.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.

What we offer:
  • Medical, Dental, and Vision
  • Flexible Spending Account
  • Retirement Programs
  • Disability Plans
  • Life Insurance
  • Accident Plan
  • Paid Time Off and Other Leave Programs
  • 12 Holidays Each Year
  • Tuition and Academic Assistance
  • And so much more!
Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. 
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
We are seeking a highly skilled Linux Desktop Support professional to join our team and take charge of the hardware and software administration for our growing (200+) fleet of desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux. As a Linux Desktop Support Professional, you will be responsible for ensuring the smooth operation and optimal performance of our Linux-based desktop infrastructure, providing technical support to end-users, and resolving hardware and software-related issues efficiently.

We offer a benefits package and opportunities for growth and development. If you are a Linux enthusiast with a passion for providing exceptional desktop support, we would love to hear from you. Apply now to join our dynamic team!

Responsibilities include but are not limited to:
  • Perform hardware and software administration for two hundred desktops, workstations, and laptops running RedHat Enterprise Linux and Ubuntu Linux.
  • Deploy, configure, and maintain Linux-based operating systems and applications.
  • Provide technical support to end-users regarding Linux desktop-related issues, troubleshooting hardware and software problems, and resolving technical incidents in a timely manner.
  • Troubleshoot and assist end user issues with networking, printing, drivers, and network storage within the Gnome desktop environment.
  • Conduct regular system maintenance, including OS upgrades, patches, and security enhancements.
  • Manage user accounts, permissions, and access rights on Linux desktop systems.
  • Monitor system backups and perform archival of data as users leave or systems are replaced.
  • Monitor system performance and proactively identify potential issues or areas for improvement.
  • Document system configurations, processes, and troubleshooting procedures.
  • Stay updated with the latest industry trends and technologies related to Linux desktop support.
Other Responsibilities
  • Other duties as assigned
Qualifications
Minimum Education and Experience
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Other Required Qualifications
  • Proven experience in administering physical (not virtual) Linux systems, particularly running RedHat Enterprise Linux and Ubuntu Linux.
  • In-depth knowledge of Linux-based operating systems, including installation, configuration, and troubleshooting.
  • Experience with hardware troubleshooting, including desktops, workstations, and laptops.
  • Familiarity with network protocols and services, such as TCP/IP, DNS, DHCP, and VPN, as well as how to manage local firewalls.
  • Proficiency in diagnosing and resolving software-related issues, particularly with apt and yum.
  • Ability to work independently, prioritize tasks, and manage time efficiently.
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
Preferred Qualifications
  • Certifications such as Red Hat Certified Engineer (RHCE) or CompTIA Linux+ are a plus.
  • Previous experience within an academic institution or national research lab.
Required License(s) or Certification(s)
N/A
Valid NC Driver's License required No Commercial Driver's License required No
Recruitment Dates and Special Instructions
Job Open Date 12/09/2024 Anticipated Close Date Open until filled Special Instructions to Applicants
Applicants should submit a resume, cover letter, and names and complete contact information of at least three (3) professional references, including email addresses and phone numbers.
Position Details
Position Number 00060308 Position Type Exempt Professional Staff Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Department ID 140401 - Electrical & Computer Engineering EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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About North Carolina State University

Sourced by ZipRecruiter

North Carolina State University (NCSU), located in Raleigh, NC, US, is a leading educational institution with a strong emphasis on research, academics, and public service. Established in 1887, NCSU operates in the education industry and endeavors to foster student success, and promote economic development by providing high-quality, affordable education, and conducting groundbreaking research across a variety of disciplines. With more than 100 majors, its academic offerings range from undergraduates to postgraduates along with doctoral studies - in various fields like engineering, natural resources, humanities, and social sciences. NCSU is firmly anchored on the core values of respect, responsibility, integrity, and innovation. Its mission is to create economic, societal, and intellectual prosperity for the people of North Carolina and the nation.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1887

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