Virtual Systems Engineer Jobs in Baton Rouge, LA

Job Summary:
The North Carolina Department of Agriculture and Consumer Services is seeking an IT Statewide Engineer to support the Office of Technology Services. This role involves designing, implementing, and maintaining enterprise network infrastructure, ensuring secure and reliable operations while collaborating with various teams to enhance network performance and support statewide technology needs.
Responsibilities:
• Serve as the lead administrator and subject matter expert for enterprise network management, visibility, monitoring, and automation platforms.
• Design, implement, configure, and maintain network management systems, integrations, and platform environments supporting enterprise operations.
• Develop automation workflows, data collection processes, and advanced platform capabilities that improve operational efficiency and reduce manual effort.
• Maintain standards for telemetry, monitoring coverage, alerting accuracy, and data integrity to ensure effective network visibility and troubleshooting.
• Collaborate with engineering and operations teams to enhance platform performance, improve network health insights, and support enterprise operational standards.
• Manage platform lifecycle, performance, availability, documentation, and adoption standards across teams.
• Support deployment, configuration, maintenance, upgrades, and lifecycle management of network services infrastructure platforms, controllers, and virtual appliances.
• Monitor system health, performance, reliability, and capacity for platforms critical to enterprise network service delivery.
• Establish maintenance standards, operational procedures, and lifecycle practices to ensure consistent platform performance and availability.
• Coordinate maintenance activities, vendor support, system changes, and troubleshooting efforts impacting network infrastructure services.
• Collaborate with systems and virtualization teams to support infrastructure dependencies while maintaining ownership of network services platform functionality.
• Evaluate, implement, and support tools and platforms that enhance network operations, automation, infrastructure visibility, and operational efficiency.
• Develop and maintain automation solutions that streamline processes, improve consistency, and optimize network operations.
• Support systems providing network addressing, infrastructure awareness, resource tracking, and improved data accuracy across enterprise environments.
• Research emerging technologies and recommend solutions aligned with enterprise standards and long-term network strategy.
• Ensure successful integration, documentation, and ongoing support of network operational tools and automation platforms.
• Apply network engineering expertise (Layer 1–4) to troubleshoot, analyze, and resolve network-related issues impacting enterprise services.
• Utilize monitoring, automation, and visibility platforms to identify issues, assess impact, and support root cause analysis during incidents.
• Collaborate with network engineering, operations, and incident response teams to support troubleshooting, escalation, mitigation, and operational decision-making.
• Identify monitoring and alerting gaps while analyzing incident trends and recurring issues to improve proactive response capabilities.
• Maintain current knowledge of network technologies, automation platforms, monitoring tools, and emerging technologies relevant to assigned responsibilities.
• Develop documentation, operational procedures, and reference materials to support consistent platform usage and operational efficiency.
• Provide technical guidance, knowledge sharing, and training to engineering and operations teams on supported platforms and tools.
• Identify opportunities to improve processes, documentation, training, and platform adoption across the organization.
• Serve as a technical resource and subject matter expert for supported network platforms, tools, and automation solutions.
• Perform additional assignments, special projects, technical analysis, studies, planning activities, and other duties as assigned.
Qualifications:
Required:
• Five years of experience in information technology or administrative services
• Six years of full-time work experience in any field plus three years of experience in information technology or administrative services
• An associate's degree in information technology plus three years of experience in information technology or administrative services
• A bachelor’s degree plus three years of experience in information technology or administrative services
• A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus two years of experience in information technology or administrative services
• A master’s degree plus two years of experience in information technology or administrative services
• A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion
Company:
The N.C. Founded in 1877, the company is headquartered in Raleigh, USA, with a team of 1001-5000 employees. The company is currently Late Stage.