Virtual Support Jobs in Miami, FL (NOW HIRING)

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

Virtual Responsibilities

• Conduct virtual admissions, document patient history, allergies and baseline needs in EMR.
• Uses independent critical judgement in all aspects of patient care delivery.
• Provides support to bedside care team through direct observation via video monitoring and documents as appropriate.
• Rounds virtually for assigned patients and documents patient response per established guidelines in the EMR.
• Performs assessments on assigned patients in collaboration with bedside nurses as evidenced by complete documentation
• Successfully completes ACLS training and maintains current status within 90 days of hire.
• Establishes an effective communication plan with bedside nurses/PCTs to address changes in patient condition.
• Follows organization's chain of command in appropriate circumstances
• Demonstrates understanding of patient multi-system complications, evidenced by identification and reporting of abnormal findings to appropriate physician in a timely manner and implementation of nursing interventions.
• Collaborates with all members of the health care team including physicians, when planning patient care and documents accordingly.

Clinical Support

• Performs virtual admissions, including history taking, medication reconciliation, preferred pharmacy.
• Obtains and documents a complete nursing admission assessment, including physiological and psychological factors to develop an interdisciplinary plan of care within eight hours of admission.
• Deliver personalized patient education at admission and discharge using telehealth platform.
• Conduct virtual rounding to assess patient needs and escalate concerns to bedside nurse.
• Assesses patient education needs on admission and daily.
• Assesses psychosocial needs specific to patient's age, growth, and development.

Technology Utilization

• Use EPIC EMR to document virtual interactions.
• Leverage Virtual Platform technology and real time communication tools.
• Communication and collaboration
• Act as a liaison between patients and care team.
• Communicate with bedside RN, providers, and case managers as indicated.
• Promote patient safety and education through virtual support.
• Support bedside staff by co-signing admission/discharge documentation as required
• Participate in medication reconciliation, safety checks, and patient teaching through Virtual Platform
• Provides individualized instructions each shift to patient/significant other regarding the plan of care.
• Demonstrates safe and correct use of unit specific equipment. (Virtual platform)
• Perform discharge education and instructions via secure video, ensuring patient/family comprehension and addressing questions.

Evaluation

• Documents/reports patient responses or outcomes resulting from: nursing interventions, treatments/procedures, interpersonal interactions, and patient/family education.

Professional and Staff Development

• Obtains 100% of mandatory hospital and unit specific in-services annually, prior to evaluation date.
• Plans, presents, and documents unit inservice as required by level.
• Documents competency in clinical skills annually.
• Attends staff meetings as required.
• Uses established lines of communication for resolution of problems and interpersonal conflict.

• License/Registration/Certification
  • Current FL Nursing License, Current Basic Life Support and Current Advanced Cardiac Life Support required
• Education
  • Graduate from an Accredited School of Nursing
• Experience
  • Proficient with Windows-based computer skills and operations. Proficient with electronic medical records.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: