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Virtual Support Jobs in Margate, FL (NOW HIRING)

T-Roc

Territory Field Lead

Boca Raton, FL · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

T-Roc

Territory Field Lead

Boca Raton, FL · On-site

Champion the use of assisted-sales tools and triage frameworks (including proprietary point-of-sale support pathways and the Virtual Support Link) alongside Agent store leadership to eliminate sales ...

Apex Informatics

Customer Support Technician

Boca Raton, FL · On-site

$17.25 - $23.50/hr

Responsible for supporting all technology hardware and software systems in our enterprise ... Knowledge of virtual meeting applications (MS Teams, Zoom, GoTo, etc.). * Preferred: Knowledge of ...

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Virtual Support information

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How much do virtual support jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for virtual support in Margate, FL is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.62 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Margate, FL?

The most popular types of Support jobs in Margate, FL are:

What are popular job titles related to Virtual Support jobs in Margate, FL?

For Virtual Support jobs in Margate, FL, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Margate, FL look for?

The top searched job categories for Virtual Support jobs in Margate, FL are:

What cities near Margate, FL are hiring for Virtual Support jobs?

Cities near Margate, FL with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Margate, FL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,989 per year, or $23.6 per hour.

Clinic Support Manager

Pediatric Associates

Plantation, FL • On-site

Full-time

Posted 7 days ago

Job description

PRIMARY FUNCTION
Manage clinical virtual support teams including Virtual Medical Assistants and Medical History Specialists.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list may not include all the duties that may be assigned.
  1. Oversee clinical virtual support operations including managing staffing levels, hiring decisions, productivity metrics, and provide direction for the coordination of VMA and MHS programs.
  1. Maintain communication with clinic managers and providers to monitor employees' performance.
  1. Develop and execute on-site implementation of new virtual support programs and manage the expansion thereof.
  1. Direct and implement new operational procedures, action plans and quality initiatives to obtain optimum efficiency. Participate in continuous process improvement.
  1. Develop policies and procedures within department scope aiming to standardize protocols across the enterprise.
  1. Collaborate with integrations team and other internal departments for transition of newly acquired practices to coordinate clinical virtual support services.
  1. Effectively communicate issues and collaborate with Practice Managers, Team Leads, IT Support and other departmental leads regarding resolutions.
  1. Support supervisors and team leads in hiring, coaching, appraising, rewarding, and retaining department staff; assessing staff productivity; employee development, onboarding, training, and development for newly hired staff.
  1. Manage overall patient experience using AIDET. Promote and provide excellent customer service to patients and families and ensure that the staff also provides a high-level customer service.
  1. Performs other duties as assigned by Supervisor.

SUPERVISORY RESPONSIBILITIES
Supervises Virtual Medical Assistant (VMA) and Medical History Specialists (MHS) programs. Directly supervises VMA and MHS Leads and Trainers to include evaluating and completing annual evaluations. Instructs team in methods or procedures needed to carry out their job as well as makes work assignments. Develops and executes on-site implementation of new virtual support programs and manages expansion. Responsible for overseeing staffing for all regions to include hiring, training, and coaching.
QUALIFICATIONS
EDUCATION:
  • High School diploma or equivalent.
  • Medical Assistant Certificate preferred.

EXPERIENCE:
  • Three years' experience as a Medical Assistant including medical request processing.
  • 1 year experience as a Clinic/Practice Manager preferred.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of medical terminology, grammar, spelling and punctuation to type correspondence.
  • Knowledge of insurance industry.
  • Skills in operating a computer, using EMR and Microsoft applications.
  • Ability to read understand and follow oral and written instruction.
  • Ability to speak clearly and concisely.
  • Ability to establish and maintain effective working relationships with patients, employees, and the public.

TYPICAL WORKING CONDITIONS
  • Non-patient facing
  • Full-time remote/telework with some in-person meetings required.
  • This job must be U.S. based.
  • Work may require sitting for long periods of time.
  • Manual dexterity sufficient to operate a keyboard.
  • Long periods of time in front of a computer screen

OTHER PHYSICAL REQUIREMENTS
  • Vision
  • Sense of sound
  • Sense of touch

PERFORMANCE REQUIREMENTS
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations.
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reflection of the general nature of level of the job.

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