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Virtual Support Jobs in Gilbert, AZ (NOW HIRING)

OneSource Virtual

Manager, Fulfillment

Phoenix, AZ

$18.25 - $20.25/hr

OneSource Virtual (OSV) has worked exclusively with Workday customers since 2008 to deliver ... They have oversight of the business to support Customer Operations: Payroll, Tax, Garnishments ...

TAD PGS, Inc.

Support Specialist

Tempe, AZ

As a Supports Specialist, you are the heart of Our Client's core service and essential to the ... and other necessary virtual meeting platforms. VEVRAA Federal Contractor / Request Priority ...

Russell Tobin

Customer Support Specialist

Tempe, AZ · On-site

$18 - $21/hr

Pay Rate Range: $18.00/hr - $21.00/hr Responsibilities: · Support candidates via phone, email, chat, and SMS · Resolve hiring process and technical issues · Conduct virtual pre-hire appointments ...

New

IQVIA

Virtual Customer Engagement Specialist

Phoenix, AZ · On-site

$23 - $26.44/hr

With a focus on providing talent for field/inside sales, medical device support, clinical support ... The Virtual Customer Engagement Specialist is primarily responsible for achieving sales forecast ...

Lam Research

Product Support Engineer 3

Phoenix, AZ · Hybrid

The group you'll be a part of The Customer Support Business Group focuses on enabling our customers ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...

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Virtual Support information

See Gilbert, AZ salary details

$14

$25

$44

How much do virtual support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for virtual support in Gilbert, AZ is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Gilbert, AZ?

The most popular types of Support jobs in Gilbert, AZ are:

What are popular job titles related to Virtual Support jobs in Gilbert, AZ?

For Virtual Support jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Gilbert, AZ look for?

The top searched job categories for Virtual Support jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Virtual Support jobs?

Cities near Gilbert, AZ with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,006 per year, or $26 per hour.

MPS Virtual Payments Specialist - Arizona

Us Bank

Tempe, AZ • On-site

$55 - $75/hr

Other

Re-posted 26 days ago

U.S. Bank rating

8.1

Company rating: 8.1 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

66th of 174 rated banks

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

We are seeking a results-driven Virtual Payments Specialists to support small business clients (up to $2.5MM in annual revenue) through virtual engagement and collaboration with our branch network. This role is responsible for identifying payment solution opportunities, expanding Business Essentials relationships, and serving as a trusted resource for branch-referred clients.

The ideal candidate is a proactive sales professional who enjoys building relationships, uncovering client needs, and delivering consultative payment solutions in a fast-paced environment.

Should be located within a commutable distance to Tempe, AZ office location

Client Engagement & Sales
  • Conduct outbound calls to prospective and existing small business clients to identify payment and business solution opportunities.
  • Provide consultative recommendations based on customer needs and business goals.
  • Respond to inbound calls and branch referrals with timely and professional support.
  • Upsell Business Essentials products and deepen existing customer relationships.
  • Manage objections, follow-up activities, and sales opportunities throughout the client lifecycle.
Branch Partnership
  • Serve as a virtual extension of branch teams by supporting overflow referrals and client outreach.
  • Partner with branch colleagues to deliver a seamless and consistent customer experience.
Sales & Pipeline Management
  • Maintain accurate activity, pipeline, and customer records within CRM systems.
  • Meet or exceed sales, activity, and customer experience goals.
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What U.S. Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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