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Virtual Support Jobs in Gilbert, AZ (NOW HIRING)

As a Supports Specialist, you are the heart of Our Client's core service and essential to the ... and other necessary virtual meeting platforms. VEVRAA Federal Contractor / Request Priority ...

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$14

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$44

How much do virtual support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for virtual support in Gilbert, AZ is $25.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
What are the most commonly searched types of Support jobs in Gilbert, AZ? The most popular types of Support jobs in Gilbert, AZ are:
What are popular job titles related to Virtual Support jobs in Gilbert, AZ? For Virtual Support jobs in Gilbert, AZ, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Gilbert, AZ look for? The top searched job categories for Virtual Support jobs in Gilbert, AZ are:
What cities near Gilbert, AZ are hiring for Virtual Support jobs? Cities near Gilbert, AZ with the most Virtual Support job openings:
Infographic showing various Virtual Support job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $54,006 per year, or $26 per hour.

Hybrid Sales Representative - Field and Virtual

Syneos Health/ inVentiv Health Commercial LLC

Phoenix, AZ • On-site

$75 - $82.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Syneos Health rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

38th of 86 rated pharmaceutical


Job description

Description

The Hybrid Sales Representative is responsible for executing customerdriven objectives within the assigned territory, delivering effective sales presentations, and conducting virtual, and inperson messaging to compliantly communicate approved messaging to targeted accounts.

Role Overview:

The Hybrid Sales Representative will plan and organize activities to ensure consistent coverage of the territory according to a plan of action and will operate in a 50% virtual and 50% field base with business travel as needed.

  • Execute efficient virtual and inperson calls, meetings, and strategic engagements with assigned targets to deliver impactful sales presentations in a professional, compliant, and ethical manner.
  • Develop and manage a weekly call schedule to deliver branded and disease state sales messages, and planned promotional programs through total account management, including product access, reimbursement and onlabel medical questions.
  • Collaborate and coordinate with fieldbased stakeholders in the territory and region to proactively address customer needs, identify market dynamics, and develop strategies to ensure optimal success.
  • Maintain accurate and timely documentation of all activities to ensure compliance with corporate and industry policy and procedures.
  • Engage customers through inperson interactions or virtual meetings, as requested or required by a customer, within assigned geography, delivering scientific and clinically targeted messages to launch and grow current and future brands.
  • Actively participate in regional meetings, conference calls, and required training sessions to support ongoing development and alignment.
  • Develop and maintain strong disease state knowledge and exemplary selling skills.
  • Flexible Hybrid Role, 50% virtual, 50% field, supporting client business needs including priority fieldvacancy HCPs, whitespace, shortterm LOAs as needed.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles.

Requirements:

  • BA/BS degree required
  • 2+ years of B2B, pharmaceutical or healthcare sales experience required
  • 2+ years of pharmaceuticals sales or healthcare selling experience strongly preferred
  • Demonstrated selling skills, including effective customer engagement and a proven ability to build and sustain relationships
  • Ability to rapidly learn and apply diseasestate and product knowledge while adhering to strict compliance standards
  • Selfmotivated, proactive, and performancedriven, consistently demonstrating initiative and accountability

Preferred Requirements:

  • 1+ years of virtual or inside healthcare sales experience preferred
  • Dermatology sales experience preferred

The annual base salary for this position is $75-82.5. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)


At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.


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