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Virtual Representative Jobs in Rochester, NY (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

We're looking for driven individuals to join our team as Sales Representatives in a fully remote ... Self-Paced & Virtual : Control your career growth at your own pace with maximum flexibility.

dbi

Alterations Customer Service Representative

Rochester, NY · On-site

$15.75 - $21.50/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Inizio

Pharmaceutical Field Sales Representative

Rochester, NY · On-site

$19.75 - $27.25/hr

We are seeking a performance driven Pharmaceutical Field Sales Representative with strategic ... Comfort with Technology/Virtual Engagements * Ability to travel up to 20% of time asrequired(some ...

Studco Building Systems

Sales Representative

Webster, NY · On-site

$55K - $80K/yr

Perform virtual trainings to architects and builders on our products and services offered * Support ... Support independent sales reps to grow sales and supply them with marketing material and samples as ...

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All JobsRepresentative JobsVirtual Representative JobsVirtual Representative Jobs in Rochester, NY

Virtual Representative information

See Rochester, NY salary details

$10

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$26

How much do virtual representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for virtual representative in Rochester, NY is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Virtual Representative?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What is a Virtual Representative job?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Virtual Representative position, and why are they important?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

What are the most commonly searched types of Representative jobs in Rochester, NY? The most popular types of Representative jobs in Rochester, NY are:
What are popular job titles related to Virtual Representative jobs in Rochester, NY? For Virtual Representative jobs in Rochester, NY, the most frequently searched job titles are:
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What cities near Rochester, NY are hiring for Virtual Representative jobs? Cities near Rochester, NY with the most Virtual Representative job openings:
Virtual Representative jobs near you

Customer Service Sales Representative

Zuzick & Associates

Rochester, NY • Remote

Full-time

Posted 17 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

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