ZipRecruiter

Log In

1

Flex Representative Jobs in Rochester, NY (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsFlex Representative JobsFlex Representative Jobs in Rochester, NY

Flex Representative information

See Rochester, NY salary details

$24.2K

$43.6K

$76K

How much do flex representative jobs pay per year?

As of May 28, 2026, the average yearly pay for flex representative in Rochester, NY is $43,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $42,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Flex Representative, and why are they important?

To thrive as a Flex Representative, strong customer service abilities, problem-solving skills, and a high school diploma or equivalent are generally required. Familiarity with CRM systems, point-of-sale software, and scheduling tools is often necessary. Outstanding communication, adaptability, and time management set top performers apart in this role. These skills and qualities are crucial for efficiently addressing customer needs and adapting to changing assignments in dynamic environments.

What are the typical challenges faced by Flex Representatives when managing fluctuating workloads?

Flex Representatives often encounter varying workloads due to changing customer demands and shifting priorities. Adapting quickly to these fluctuations requires strong time management and the ability to prioritize tasks efficiently. Additionally, Flex Representatives may need to coordinate with multiple teams or departments, which can sometimes present communication challenges. Employers typically provide training and support to help representatives stay agile and maintain high-quality service during peak periods.

What is a Flex Representative?

A Flex Representative is a versatile employee, often in companies like Amazon, who is assigned to various roles or departments based on business needs. Their primary responsibility is to fill in for absent employees or help out in areas experiencing higher demand. This role requires flexibility, adaptability, and the ability to quickly learn new tasks. Flex Representatives can work in warehouses, customer service, or other operational areas, ensuring smooth business operations. The position is ideal for individuals who enjoy variety in their work and can adjust to changing environments.

What is the difference between Flex Representative vs Customer Service Associate?

AspectFlex RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentFlexible schedules, remote or on-site, in retail or service industriesTypically on-site in retail or call centers
Employer & Industry UsageUsed by retail, logistics, and service companies for flexible staffingCommon in retail, hospitality, and customer support sectors

The main difference is that Flex Representatives often have flexible schedules and may work remotely, focusing on customer interactions across various industries. Customer Service Associates usually work on-site with a more fixed schedule, providing direct support to customers. Both roles require strong communication skills but differ mainly in work flexibility and environment.

What are the most commonly searched types of Representative jobs in Rochester, NY? The most popular types of Representative jobs in Rochester, NY are:
Flex Representative jobs near you
Member Service Representative

Member Service Representative

Advantage Federal Credit Union

Rochester, NY

$21 - $22/hr

Full-time

Posted 26 days ago

Job description

The Flex member service representative will travel to different branches depending on staffing needs. The position pays $21.00-$22.00 per hour.

  • The member service representative serves the financial needs of members professionally, efficiently and confidentially.
  • Actively promotes all AFCU products and services while exceeding defined sales goals.
  • Maintains a friendly, approachable and professional attitude in servicing members according to credit union expectations; businesslike appearance.
  • Maintains current knowledge of all credit union policies, products, procedures and related services, and advises members on those that best meet their needs.
  • Opens and accurately services members with accounts, and general services.
  • Maintains expertise and accuracy in processing various aspects of loan products and services; from application to disbursement and post-closing servicing; such as, understanding and assisting members with applications, repayment terms, credit reporting and related analyses, etc.
  • Accurately processes routine transactions and loan applications in person, by phone and by mail.
  • Assists other areas of the branch to maintain service levels and the operations of the branch (i.e. acts as teller).
  • Understands and assists with general branch operations that include: Ability to open/close branch; Audit Assistance; and Participation in SEG and other sales activities to generate business.
  • Attend in-house and assigned training as directed.
  • Possess or obtain Notary commission within six months of employment.
  • Ability to work independently in the absence of management for short periods of time.
  • Achieve sales and other personal goals and efforts to help branch achieve related goals.
  • Actively participates in the coaching process.
  • Supports all aspects of branch sales, operations and servicing in the absence of management.
  • In a SEG branch, the MSR is expected to assume greater responsibility. The MSR assists management in maintaining defined audit, cash handling and cash ordering procedures. Orders supplies from in-house and outside vendors. Assists in other branch operational duties. Operate independently in the absence of the Branch Manager. Performs other job related duties as assigned (i.e. supplies).

Apply