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Union Representative Jobs in Rochester, NY (NOW HIRING)

HMG Careers

Sales Representative Remote

Rochester, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Unionized position with stock options * Comprehensive benefits package including medical, dental ...

L3HHCM20

Lead, Labor Relations

Rochester, NY

Supporting a bargaining unit, including the interpretation and application of the CBA, grievance and arbitration processes, building relationships with union representatives, and understanding of ...

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All JobsUnion Representative JobsUnion Representative Jobs in Rochester, NY

Union Representative information

See Rochester, NY salary details

$24.2K

$43.6K

$76K

How much do union representative jobs pay per year?

As of Jun 23, 2026, the average yearly pay for union representative in Rochester, NY is $43,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $42,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Union Representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

What are some common challenges a Union Representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What jobs pay 2000 a day?

Some high-paying jobs that can pay around $2,000 a day include specialized roles such as senior corporate executives, certain medical specialists like surgeons, and experienced legal professionals like trial lawyers. These positions often require advanced education, extensive experience, and sometimes certification or licensing. Income can vary based on industry, location, and workload.

How do you get a job as a union rep?

To become a union representative, candidates typically need experience in the industry they wish to represent, strong communication and negotiation skills, and often membership in the union. Many unions require candidates to be active members and may provide training or certification programs for new reps.

What job makes $10,000 a month without a degree?

A union representative typically earns between $4,000 and $8,000 per month, depending on experience and location, and rarely reaches $10,000 without advanced experience or additional responsibilities. High-paying roles that can reach or exceed $10,000 monthly without a degree include certain sales positions, real estate brokers, or specialized trades like commercial pilots or skilled trades with certifications. These roles often require strong skills, certifications, or licensing rather than formal degrees.

What are Union Representatives?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.

What does a union representative do?

A union representative acts as a liaison between employees and management, advocating for workers' rights, negotiating labor contracts, and addressing workplace issues. They often assist with grievances, ensure compliance with labor laws, and may organize union activities or meetings.
What are the most commonly searched types of Representative jobs in Rochester, NY? The most popular types of Representative jobs in Rochester, NY are:
What job categories do people searching Union Representative jobs in Rochester, NY look for? The top searched job categories for Union Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Union Representative jobs? Cities near Rochester, NY with the most Union Representative job openings:
Union Representative jobs near you
Member Service Center Representative- (Call Center)

Member Service Center Representative- (Call Center)

Advantage Federal Credit Union

Rochester, NY • On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Member Service Center Representative- (Call Center)

About the Organization Rooted in the Rochester Community since 1931, Advantage Federal Credit Union provides not-for-profit, member-first financial services.

Location Metro

Description

As an Employee

We live by the Fish! Philosophy, which means we actively choose to bring passion to our work, find ways to Play and bring joy to the office and constantly look for ways to Make Someone’s Day both for our members and our teammates. Above all, we believe in being truly Present for one another.

Comprehensive Benefits:

  • Medical, dental, vision, FSA, HSA options for full-time employees.

  • Paid holidays, vacation, and sick time.

  • Retirement 401(k) plan which offers company match

  • Training & development opportunities.

  • Tuition assistance.

  • Community focused volunteer opportunities.

  • Promotes a solid work/life balance.

  • Banking perks and discount programs.

  • Employee recognition program

Compensation range: $20.00 - $22.00 per hour

The actual salary offered within the range is dependent on a variety of factors including, but not limited to relevant experience, qualifications, skills, level offered, and performance expectations.

Position Overview

We are seeking a motivated Member Service Center Representative; your focus is delivering exceptional service to our members while facilitating various transactions with accuracy and efficiency. Serving as a representative of the credit union, you uphold the highest standards of professionalism, focusing on creating a positive member centric experience.

Essential Functions & Responsibilities:

  • Maintains knowledge of products and services to properly assist members.

  • Accurately process member transactions and provide appropriate recommendations to members who may need guidance in identifying the best solution to meet their needs

  • Strict adherence to verification processes for authenticating member identities, verifying transactions, and confirming sensitive information to prevent fraudulent activities

  • Responds to problems and directs phone calls to the appropriate area

  • Attend training as required.

  • Develop member relationships and retention of business, while actively promoting and cross-selling credit union products and services.

Knowledge & Skills Needed to be successful in this role

  • High school diploma or high school equivalency is required

  • A minimum of six months to two (2) years of customer service and/or sales experience is normally required

  • Excellent communication skills and strong attention to detail.

  • Excellent listening and telephone skills

  • Proficiency with a PC and associated programs (such as Microsoft Office)

  • Ability to build relationships with members and teammates

  • Strong customer service skills

  • Impeccable dependency regarding all scheduled shifts

  • Become proficient in all relevant systems as well as credit union products

  • Ability to maintain poise and professionalism under pressure

Note: The above information on this job has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Advantage Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

Position Requirements

Category Member Service Center

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

EOE Statement Advantage Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to ethnicity, color, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, sexual orientation, education, and culture.

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

This position is currently accepting applications.

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