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Union Representative Jobs in Rochester, NY (NOW HIRING)

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Union Representative information

See Rochester, NY salary details

$24.2K

$43.6K

$76K

How much do union representative jobs pay per year?

As of Aug 4, 2026, the average yearly pay for union representative in Rochester, NY is $43,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $42,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a union representative, and why are they important?

To thrive as a Union Representative, you need a comprehensive understanding of labor laws, negotiation tactics, and collective bargaining processes, often supported by experience in labor relations or a related field. Familiarity with grievance tracking systems, contract management software, and relevant certifications such as labor relations or mediation training is also valuable. Outstanding interpersonal skills, active listening, and the ability to communicate persuasively help build trust and effectively advocate for members. These competencies are crucial for successfully representing workers' interests, resolving disputes, and ensuring fair workplace practices.

What is the difference between Union Representative vs Shop Steward?

AspectUnion RepresentativeShop Steward
CredentialsTypically requires knowledge of labor laws, union policies, and sometimes certifications in labor relationsOften has similar credentials, with additional training specific to the workplace or union
Work EnvironmentWorks across multiple workplaces or regions, representing the union at a broader levelOperates mainly within a specific workplace or department
Employer & Industry UsageUsed across various industries to represent union members at a higher levelPrimarily found within specific workplaces, acting as a liaison between workers and management

Both roles involve advocating for union members, but the Union Representative typically operates at a broader, more strategic level, while the Shop Steward focuses on day-to-day issues within a specific workplace.

How do you get a job as a union representative?

To become a union representative, candidates typically need relevant experience in the industry, strong communication and negotiation skills, and often membership in the union they wish to represent. Many positions require understanding of labor laws and union policies, and some may require specific certifications or training programs. Gaining experience through entry-level roles or union activities can also improve chances of securing a position as a union representative.

What are some common challenges a union representative might face when balancing member interests and organizational policies?

Union Representatives often need to navigate the delicate balance between advocating for their members' needs and working within the constraints of organizational policies and collective bargaining agreements. This can involve mediating disputes, addressing grievances, and ensuring open communication between employees and management. Successfully managing these challenges requires strong negotiation, interpersonal, and problem-solving skills, along with a thorough understanding of labor laws and workplace regulations. Building trust with both union members and management is key to effectively representing employee interests while maintaining productive relationships.

What is a union representative?

Union Representatives are individuals elected or appointed by members of a labor union to advocate on their behalf in the workplace. They act as a liaison between employees and management, helping to resolve workplace issues, negotiate collective bargaining agreements, and ensure that workers' rights are protected. Union Representatives also educate members about their rights, assist with grievances, and support fair working conditions. Their primary goal is to represent the interests of employees and promote a safe and equitable work environment.
What are the most commonly searched types of Representative jobs in Rochester, NY? The most popular types of Representative jobs in Rochester, NY are:
What job categories do people searching Union Representative jobs in Rochester, NY look for? The top searched job categories for Union Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Union Representative jobs? Cities near Rochester, NY with the most Union Representative job openings:
Union Representative jobs near you
Infographic showing various Union Representative job openings in Rochester, NY as of July 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,629 per year, or $21 per hour.

Part Time Teller/Member Service Representative - Rochester

Service Credit Union

Rochester, NY • On-site

$21/hr

Part-time

Retirement, PTO

Posted 15 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!


We're committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a part-time Member Service Representative Teller at our Rochester, NH branch. This role is a great step for anyone interested in a banking career with growth opportunities.

"Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience."

Pay: $21.00, flexible based on experience.

Benefits Include:

  • PTO, long-term disability, and paid holidays.
  • 401k with 8% company contribution after one year of employment.
  • Free confidential mental health support program with Talkspace
  • Free identify theft protection through IdentityForce
  • Tuition reimbursement.
  • Training and career growth opportunities.

A Day in the Life:

  • Accurately process all transactions maintaining proper security and exercising good judgement.
  • Open and close member accounts.
  • Provide outstanding service, problem resolution and needs-based selling.
  • Create a positive member experience every time through confidence and enthusiasm.
  • Build and retain member relationships through service quality.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other duties as assigned.

Experience and Qualifications:

  • Cash handling experience desired.
  • Customer service or retail experience preferred.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or equivalent required.

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer

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