1

Virtual Representative Jobs in Rochester, NY (NOW HIRING)

They engage with customers via phone, email, or other virtual channels to effectively close deals ... Projecting a positive image in representing the company to clients and the community. * Writes and ...

They engage with customers via phone, email, or other virtual channels to effectively close deals ... Projecting a positive image in representing the company to clients and the community. * Writes and ...

next page

Showing results 1-20

Virtual Representative information

See Rochester, NY salary details

$10

$17

$26

How much do virtual representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for virtual representative in Rochester, NY is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

How to make $1000 a week remote?

A virtual representative can earn $1000 a week by providing high-volume customer support, sales, or administrative services, often through multiple clients or platforms. Success depends on experience, efficiency, and the ability to handle a large workload, with some roles offering performance-based bonuses or commissions. Developing strong communication skills and familiarity with remote work tools can help increase earning potential.

What does a typical workday look like for a Virtual Representative?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What is a Virtual Representative job?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What job makes $10,000 a month without a degree?

A virtual representative can potentially earn $10,000 a month through remote customer service, sales, or support roles that rely on communication skills and experience rather than formal education. High earnings often depend on performance, client volume, and specialized skills such as proficiency with CRM tools or multilingual abilities.

How can I make 2000 a week working from home?

A virtual representative can potentially earn $2,000 a week by handling high-volume customer service, sales, or technical support tasks, often requiring strong communication skills and experience with CRM tools. Achieving this income level typically involves working full-time hours, gaining specialized knowledge, and possibly taking on multiple clients or roles simultaneously.

What are the key skills and qualifications needed to thrive in the Virtual Representative position, and why are they important?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

What does a virtual representative do?

A virtual representative provides customer service and support remotely, often through phone, email, or live chat. They handle inquiries, resolve issues, and assist clients while using communication tools and maintaining a professional online presence.
What are the most commonly searched types of Representative jobs in Rochester, NY? The most popular types of Representative jobs in Rochester, NY are:
What are popular job titles related to Virtual Representative jobs in Rochester, NY? For Virtual Representative jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Virtual Representative jobs in Rochester, NY look for? The top searched job categories for Virtual Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Virtual Representative jobs? Cities near Rochester, NY with the most Virtual Representative job openings:
Virtual Sales Representative - Merchant Services

Virtual Sales Representative - Merchant Services

Paychex

Rochester, NY • On-site, Remote

$42K - $90K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Key responsibilities

  • Achieve unit and revenue expectations.

  • Create, manage, and advance accounts, leads, and opportunities in the company's CRM system and provide accurate sales activity and forecasts.

  • Schedule and conduct meetings with new prospects through telephone calls, targeted email campaigns, and corporate marketing programs as directed by Sales Management.


Paychex rating

7.3

Company rating: 7.3 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

182nd of 430 rated business services


Job description

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.


Overview

Consult virtually with America's businesses, through self-generated activity to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.


Responsibilities
  • Achieve unit and revenue expectations.
  • Create, manage, and advance accounts, leads, and opportunities in company’s CRM system (Salesforce) and provide accurate sales activity and forecasts.
  • Schedule and conduct meetings with new prospects through telephone calls, targeted email campaigns, and corporate marketing programs, as directed by Sales Management.
  • Leverage the Go-to-Market Sales Strategy to identify customers’ needs and present the Paychex solution to key stakeholders and decision makers to increase revenue and market share.
  • Develop sales skills and maintain a comprehensive understanding of the Paychex product offering to optimize sales results; remain up-to-date with new product initiatives, services, industry trends and other relevant information of interest to customers.
  • Collect, complete and submit all necessary paperwork for new sales within defined Service Level Agreement (SLA) guidelines.
  • When required, address and escalate client concerns to our Service Partners, and follow-up as necessary to ensure satisfactory resolution.
  • May be required to travel for purposes of visiting channel partners, attending sales incentive trips, ongoing training, and/or area meetings.
  • Upholds and demonstrates the Paychex Values with every interaction internally and externally.

Qualifications
  • H.S. Diploma - Required
  • Bachelor's Degree - Preferred
  • 2 years of experience in relevant Sales/Marketing.
  • Sales - Preferred
  • Forecasting - Preferred
  • Presentations - Preferred
  • Ethical Standards And Conduct - Preferred
  • Calmness Under Pressure - Preferred
  • Sales Prospecting - Preferred
  • Marketing - Preferred
  • Paychex - Preferred
  • Sales Management - Preferred
  • Selling Techniques - Preferred
  • Sales Strategy - Preferred
  • Salesforce - Preferred
  • Go-to-Market Strategy - Preferred
  • Customer Relationship Management - Preferred
  • Market Share - Preferred

Compensation
In the spirit of pay transparency, we are excited to share that the compensation range for this position is typically between $42,500-$90,000. This range includes base pay plus commissions but does not consider other components that make up the total rewards
Live the Paychex Values
  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?
    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?
      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

      Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
      • H.S. Diploma - Required
      • Bachelor's Degree - Preferred
      • 2 years of experience in relevant Sales/Marketing.
      • Sales - Preferred
      • Forecasting - Preferred
      • Presentations - Preferred
      • Ethical Standards And Conduct - Preferred
      • Calmness Under Pressure - Preferred
      • Sales Prospecting - Preferred
      • Marketing - Preferred
      • Paychex - Preferred
      • Sales Management - Preferred
      • Selling Techniques - Preferred
      • Sales Strategy - Preferred
      • Salesforce - Preferred
      • Go-to-Market Strategy - Preferred
      • Customer Relationship Management - Preferred
      • Market Share - Preferred
      Education:UNAVAILABLEEmployment Type: FULL_TIME

    What Paychex employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    Paychex logo

    About Paychex

    Sourced by ZipRecruiter

    Consult with America's businesses, leveraging Paychex key referral channels and partnerships to educate stakeholders on our services, and provide consultative solutions to increase market share and drive revenue.

    Industry

    Human resources consulting services

    Company size

    10,000+ Employees

    Headquarters location

    Rochester, NY, US

    Year founded

    1971

    Social media