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Virtual Representative Jobs in Massachusetts (NOW HIRING)

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Virtual Representative information

See Massachusetts salary details

$11

$19

$29

How much do virtual representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for virtual representative in Massachusetts is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.01 per hour, depending on experience, location, and employer.

What is a virtual representative?

A Virtual Representative is a customer service or sales professional who interacts with clients remotely via phone, email, chat, or video calls. They assist customers by answering inquiries, resolving issues, processing orders, or providing product recommendations. Virtual Representatives often work from home or remote locations, using digital tools to maintain communication with customers and team members. Strong communication, problem-solving, and technical skills are essential for success in this role.

What does a virtual representative do?

As a Virtual Representative, your daily activities often include responding to customer inquiries via email, chat, or phone, resolving issues, and documenting interactions in company systems. You may handle a set number of support tickets or calls, attend virtual meetings with your team, and collaborate with other departments to resolve complex issues. The role generally offers a flexible remote work environment, but may require adherence to specific shifts or coverage during peak hours. Success in this position relies on maintaining prompt, professional communication and efficiently managing your workload to meet customer satisfaction goals.

What skills and qualifications are needed to thrive as a virtual representative?

To excel as a Virtual Representative, you need strong communication and problem-solving skills, along with basic computer proficiency and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and remote collaboration tools is highly beneficial. Standout candidates demonstrate empathy, patience, and effective time management to ensure positive customer interactions. These skills and qualities are crucial for delivering seamless support, building customer trust, and maintaining productivity in a remote work setting.

How do I become a virtual representative?

To become a virtual representative, you typically need strong communication skills, computer literacy, and experience with customer service or administrative tasks. Many employers require a high school diploma or equivalent, and some may prefer prior experience or relevant certifications. You can find opportunities on online job boards and often work flexible hours from home using communication tools like email, chat, or video conferencing.

What are the most commonly searched types of Representative jobs in Massachusetts?

The most popular types of Representative jobs in Massachusetts are:

What are popular job titles related to Virtual Representative jobs in Massachusetts?

For Virtual Representative jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Virtual Representative jobs in Massachusetts look for?

The top searched job categories for Virtual Representative jobs in Massachusetts are:

What cities in Massachusetts are hiring for Virtual Representative jobs?

Cities in Massachusetts with the most Virtual Representative job openings:

Virtual Representative jobs near you
Infographic showing various Virtual Representative job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $41,007 per year, or $19.7 per hour.

Part-Time Sales Rep (Flexible schedule)

Vector Marketing

Brockton, MA • On-site

Other

Re-posted 17 days ago

Vector Marketing rating

8.3

Company rating: 8.3 out of 10

Vector Marketing

Based on 7 frontline employees who took The Breakroom Quiz

6.6

Company rating compared to similar companies: 6.6 out of 10

Marketing agency average

Based on 1,431 frontline employees who took The Breakroom Quiz

The best things about working at Vector Marketing

  • 100%

    100% say they have opportunities for progression

    say they have opportunities for progression

  • 86%

    86% say they get enough training

    say they get enough training

  • 83%

    83% say they have respectful managers

    say they have respectful managers

Featured by Vector Marketing, based on 7 Breakroom Quiz responses from their frontline employees

Job description

Looking to enhance your resumé this fall?

Vector Marketing is filling part-time sales positions for this fall. Students have the opportunity to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments.

Previous sales experience or knowledge is not required, we provide all the training needed.

  • Excellent Pay – Great starting base pay per appointment that is not based on sales results, paid weekly. Opportunity to make more based on performance.
  • Solid Training – We’ve been training students to do well for over 35 years. Whether someone works with us short term or long term, the sales, networking, & communication skills they build are needed for any field.
  • Flexible Scheduling – We help our reps create a schedule that works best for them. Some work as much as possible, some work part-time, and many others choose to earn extra income around other commitments.
  • Choice of Location – Sales reps have an opportunity to interview, train, and work from wherever they are living and have an option to work from their school/home.

Basic Requirements:

  • Enjoy working with people
  • Willing to learn and apply new skills
  • Conditions apply

Working at Vector Marketing

Perks for frontline workers

From Vector Marketing, via Breakroom

  • Flexible Schedules

  • Paid Weekly

  • Advancement Opportunities

  • Resume Experience

About Vector Marketing, in their own words

From Vector Marketing

Providing the professional foundation for the next generation through hands-on experience selling CUTCO® Cutlery.

What Vector Marketing employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Vector Marketing logo

About Vector Marketing

Sourced by ZipRecruiter

Vector Marketing is a renowned company based in Olean, NY, US operating in the sales industry. The company significantly represents CUTCO Cutlery, a leading line of kitchen cutlery, gifts, and accessories produced in the USA by the purely American brand, CUTCO Corporation. The company was founded in 1981 with the key mission to empower students and individuals by providing them with superior life skills such as communication, goal setting, and time management through sales of CUTCO products.

Industry

Marketing

Company size

501 - 1,000 Employees

Headquarters location

Olean, NY, US

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