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Virtual Remote Skin Care Jobs (NOW HIRING)

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers ... Experience supporting customers in a virtual or remote environment preferred Core Competencies

Sally Beauty

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers ... Experience supporting customers in a virtual or remote environment preferred Core Competencies

CosmoProf

CUSTOMER SUCCESS PARTNER

Cincinnati, OH · Remote

Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers ... Experience supporting customers in a virtual or remote environment preferred Core Competencies

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers ... Experience supporting customers in a virtual or remote environment preferred Core Competencies

CosmoProf

CUSTOMER SUCCESS PARTNER

Cleveland, OH · Remote

Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers ... Experience supporting customers in a virtual or remote environment preferred Core Competencies

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Virtual Remote Skin Care information

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$11

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$33

How much do virtual remote skin care jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for virtual remote skin care in the United States is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $27.40 per hour, depending on experience, location, and employer.

What is a virtual remote skin care specialist?

A Virtual Remote Skin Care specialist is a licensed professional who provides skin care advice, consultations, and treatment recommendations online rather than in person. They use video calls, messaging, or specialized platforms to assess clients’ skin concerns, suggest routines, and recommend suitable products. This approach allows clients to receive personalized skin care guidance from the comfort of their own homes, making expert support more accessible and convenient.

What are the key skills and qualifications needed to thrive as a virtual remote skin care specialist?

To excel as a Virtual Remote Skin Care Specialist, you need a solid background in dermatology or esthetics, often supported by a relevant license or certification. Familiarity with telehealth platforms, digital consultation tools, and skin analysis software is typically required. Outstanding communication, active listening, and empathy are crucial soft skills for building client trust and delivering personalized advice remotely. These competencies ensure effective virtual consultations, client satisfaction, and the ability to provide safe and tailored skin care recommendations.

What are some common challenges faced by virtual remote skin care professionals when supporting clients online?

One common challenge for Virtual Remote Skin Care professionals is accurately assessing skin conditions without in-person examinations. This often relies on clients’ descriptions, video consultations, and quality of shared photos, which can limit detailed analysis. Additionally, building trust and rapport virtually may require extra effort, as clients may initially be hesitant about remote recommendations. Successful professionals use clear communication, detailed intake forms, and follow-up routines to overcome these challenges and ensure clients feel supported.

What is the difference between Virtual Remote Skin Care vs Virtual Remote Esthetician?

AspectVirtual Remote Skin CareVirtual Remote Esthetician
CredentialsSkincare certifications, esthetician licenses (if applicable)Esthetician license, skincare certifications
Work EnvironmentRemote consultations, online client supportRemote or in-clinic consultations, online support
Industry UsageSkincare advice, product recommendations, virtual consultationsSkincare treatments, facials, client assessments

Virtual Remote Skin Care professionals focus on providing skincare advice and product guidance through online platforms, often without performing physical treatments. Virtual Remote Estheticians may offer similar remote consultations but are also qualified to perform skincare treatments and facials, sometimes in person. Both roles require relevant certifications and serve clients remotely, but estheticians typically have more hands-on treatment responsibilities.

More about Virtual Remote Skin Care jobs

What cities are hiring for Virtual Remote Skin Care jobs?

Cities with the most Virtual Remote Skin Care job openings:

What states have the most Virtual Remote Skin Care jobs?

States with the most job openings for Virtual Remote Skin Care jobs include:

What job categories do people searching Virtual Remote Skin Care jobs look for?

The top searched job categories for Virtual Remote Skin Care jobs are:

Virtual Remote Skin Care jobs near you
Infographic showing various Virtual Remote Skin Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $50,749 per year, or $24.4 per hour.

CUSTOMER SUCCESS PARTNER

Sally Beauty Holdings

Minneapolis, MN • Remote

Full-time

Re-posted 3 days ago

Job description

Customer Success Partner

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About the Role

The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through proactive communication, order support, product awareness, and ongoing relationship management.

The CSP helps ensure customers remain informed, connected, and supported following the transition from dedicated in-salon coverage to a virtual service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health.


Location: Remote
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)

Key Responsibilities

  • Serve as the primary virtual point of contact for assigned accounts
  • Build and maintain strong customer relationships through phone, email, text, and virtual engagement
  • Process customer orders accurately and efficiently while resolving order-related issues
  • Proactively communicate promotions, new product launches, education opportunities, and business initiatives
  • Support customer awareness and engagement around company programs, offers, and resources
  • Partner closely with field sales teams and leadership to ensure continuity of customer support
  • Respond to customer inquiries related to products, pricing, inventory availability, and account needs
  • Support customers through service recovery situations and escalate issues appropriately when needed
  • Maintain accurate customer records and engagement activity within Salesforce
  • Monitor account trends and identify customer risks, concerns, or support opportunities

Knowledge, Skills & Abilities Requirements

Qualifications

  • 3+ years of experience in customer service, inside sales, account management, or related customer-facing roles
  • Strong communication and relationship-building skills
  • Ability to manage multiple customer accounts and priorities simultaneously
  • Highly organized with strong follow-through and attention to detail
  • Comfortable working in a fast-paced, metrics-driven environment
  • Proficiency in Microsoft Office, Salesforce and order management systems
  • Beauty industry experience preferred
  • Experience supporting customers in a virtual or remote environment preferred

Core Competencies

  • Customer Focus
  • Communication
  • Relationship Management
  • Problem Solving
  • Adaptability
  • Execution & Follow-Through
  • Collaboration
  • Organizational Agility

Success Measures

  • Maintain strong customer retention across assigned account portfolio
  • Deliver timely, accurate, and professional customer support and order processing
  • Achieve established service-level expectations for responsiveness and follow-up
  • Maintain consistent proactive outreach cadence with assigned customers
  • Increase customer awareness and participation in promotions, education, and new product launches
  • Support overall account health through ongoing customer engagement and relationship management
  • Identify and escalate customer concerns, risks, and service opportunities in a timely manner
  • Maintain accurate documentation of customer interactions and account activity within company systems
  • Partner effectively with field teams and cross-functional business partners to ensure seamless customer experience

Working Conditions & Physical Requirements (Currently Corporate but will provide others if needed)

This is a primarily virtual/remote customer support role requiring consistent outbound customer engagement through phone, email, and digital communication channels. The role may require periodic participation in team meetings, training sessions, and business reviews.
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)

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