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Virtual Reference Librarian Jobs in Arizona (NOW HIRING)

Apex Systems

Operations Analyst

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Document technical issues, solutions, and processes for future reference and analysis. Required ... Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

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Virtual Reference Librarian information

What is a virtual reference librarian?

Virtual Reference Librarians are information professionals who assist patrons remotely, typically through online chat, email, video calls, or other digital platforms. They help users locate information, answer research questions, and provide guidance on using library resources without requiring in-person visits. Virtual Reference Librarians play a crucial role in making library services accessible to a broader audience, including those who may not be able to visit the library physically. Their expertise ensures that users receive timely and accurate information regardless of their location.

What does a virtual reference librarian do?

As a virtual reference librarian, you work at a library searching online references on a digital database to help recommend specific items or collections to patrons. You research answers to their questions, respond to telephone calls or emails, and use video chat to communicate and follow up with patrons. Other responsibilities may include creating new reference collections, determining which services to offer at the library, and taking on additional duties as necessary. Occasionally, you may determine whether or not people have the right to access certain information and restrict information as required by local or state legislation.

What are the key skills and qualifications needed to thrive as a virtual reference librarian, and why are they important?

To thrive as a Virtual Reference Librarian, you need expertise in information retrieval, research methods, and a degree in library or information science. Familiarity with digital library platforms, online databases, virtual reference software, and cataloging systems is typically required. Strong communication, problem-solving, and customer service skills help create positive user experiences in an online environment. These skills are vital for efficiently connecting patrons with accurate information and resources in a virtual setting.

How does a virtual reference librarian typically collaborate with faculty and students in an online academic environment?

A Virtual Reference Librarian frequently partners with faculty to support curriculum development by providing resource recommendations, creating research guides, and offering virtual instruction sessions. They also work closely with students through online chat, email, and video consultations to assist with research strategies, citation guidance, and database navigation. Collaboration often involves participating in virtual workshops and integrating library resources into learning management systems, ensuring that both faculty and students have seamless access to library support regardless of location.

What is the difference between Virtual Reference Librarian vs Reference Librarian?

AspectVirtual Reference LibrarianReference Librarian
CredentialsMaster's degree in Library Science (MLS or MLIS)Master's degree in Library Science (MLS or MLIS)
Work EnvironmentOnline platforms, remote workPhysical libraries, on-site or hybrid
Employer & IndustryPublic, academic, or special libraries offering virtual servicesPublic, academic, or special libraries with physical locations
Search & Comparison IntentOnline research, digital reference servicesIn-person reference assistance, physical resource management

The Virtual Reference Librarian primarily provides online research assistance through digital platforms, working remotely. In contrast, the Reference Librarian typically offers in-person reference services within physical library spaces. Both roles require similar credentials but differ mainly in work environment and service delivery methods.

More about Virtual Reference Librarian jobs

What are the most commonly searched types of Reference Librarian jobs in Arizona?

The most popular types of Reference Librarian jobs in Arizona are:

What are popular job titles related to Virtual Reference Librarian jobs in Arizona?

For Virtual Reference Librarian jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Virtual Reference Librarian jobs in Arizona look for?

The top searched job categories for Virtual Reference Librarian jobs in Arizona are:

What cities in Arizona are hiring for Virtual Reference Librarian jobs?

Cities in Arizona with the most Virtual Reference Librarian job openings:

Virtual Reference Librarian jobs near you
Infographic showing various Virtual Reference Librarian job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, 2% Temporary, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Operations Analyst

Apex Systems

Tempe, AZ • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago

Job description

Job#: 3044557
Job Description:
Operations Analyst
Location: Remote
Role Overview
We are seeking an Operations Analyst for daily support tasks on an IBM i data platform. The ideal candidate will be proficient in troubleshooting issues and will act as a liaison between technical teams and business stakeholders, ensuring seamless daily operations.
Key Responsibilities
  • Monitor Outlook, Teams, and ServiceNow for user requests and application errors. Monitor application logs to identify and resolve issues.
  • Perform QA and end-to-end testing of all new applications. Conduct reviews including error messages and table/view/index names. Install QA'd applications, set configurations, and create change requests as required.
  • Conduct maintenance programming, including bug fixes and minor enhancements.
  • Report on objects that are no longer used. Conduct periodic reviews of the ACS Index Advisor. Set up reorgs and purges. Set up user access to various applications.
  • Document technical issues, solutions, and processes for future reference and analysis.
Required Qualifications
Technical Skills: IBM I, RPG, RD I, SQL, IFS, FTP, AS400.
Problem solving: Analytical and critical thinking skills to identify and resolve complex technical problems.
Communication: Verbal and written communication skills to effectively interact with users, vendors, and team members.
Organization: Organizational skills and ability to manage multiple tasks.
Preferred Qualifications
  • Experience with additional data governance tools (e.g., TIBCO EBX - MDM).
  • Experience with Informatica PowerCenter (ETL) and Informatica Data Quality (IDQ).
  • Experience integrating systems using REST APIs.
  • Exposure to Informatica Cloud services, including, Application Integration, MDM and 360 Applications, B2B Integration, Integration Hub and Data Marketplace.
  • Familiarity with Boomi or other enterprise integration platforms.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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