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Remote Reference Librarian Jobs in Arizona (NOW HIRING)

Electrical Estimator

Phoenix, AZ · On-site +1

$100K - $135K/yr

Indianapolis, IN (Onsite) / Portland, OR (Remote) / Phoenix, AZ (Remote) Salary: $100,000-$135,000 ... Contribute to the maintenance and improvement of internal cost libraries and benchmarking data.

Remote Reference Librarian information

How does a remote reference librarian effectively collaborate with onsite library staff and patrons?

As a Remote Reference Librarian, you will frequently communicate with onsite colleagues through email, chat platforms, and virtual meetings to coordinate reference services and resource sharing. While assisting patrons remotely, you may need to work closely with onsite staff to access physical materials or resolve complex inquiries. Maintaining clear communication and leveraging digital tools ensures seamless collaboration, allowing you to provide timely and accurate information to library users regardless of location.

How to become a remote reference librarian?

To become a remote reference librarian, candidates typically need a master's degree in library science or information studies from an ALA-accredited program. Relevant skills include strong research abilities, proficiency with library management systems and online research tools, and excellent communication skills. Certification or experience in digital reference services can enhance job prospects, and many positions require the ability to work independently in a virtual environment.

What does a remote reference librarian do?

As a remote reference librarian, you work from home to provide informational resources as needed, often communicating with patrons via chat, email, or phone. You can work for a library, school, law firm, or medical facility. Your responsibilities include performing online research, curating resources, answering emails, calls, and other online informational requests, and evaluating the quality of the available resources. Your duties cover customer service responsibilities such as communicating promptly, maintaining a professional attitude, and responding to inquiries with virtual and other resources. You may also contribute content to the library website and assist in budget planning.

What are the key skills and qualifications needed to thrive as a remote reference librarian, and why are they important?

To thrive as a Remote Reference Librarian, you need a strong background in information science, research methodologies, and a relevant MLS or MLIS degree. Familiarity with digital library systems, online databases, and virtual reference tools such as LibGuides and chat platforms is essential. Excellent communication, customer service, and problem-solving skills help you effectively assist patrons in a virtual environment. These competencies ensure accurate information delivery, user satisfaction, and seamless support in remote library services.

What is a remote reference librarian?

Remote reference librarians are professional librarians who provide research assistance, information retrieval, and guidance to library users from a distance, often using digital communication tools such as email, chat, or video calls. They help patrons access library resources, answer information queries, and support research needs without requiring in-person visits. This role is especially valuable for users who cannot physically visit the library or prefer online services.

Can you work remotely as a reference librarian?

Yes, many reference librarian positions are available for remote work, especially in academic, public, and special libraries that utilize digital communication tools. Remote reference librarians typically provide assistance through chat, email, or phone, and may require familiarity with library management systems and online research skills.
What are the most commonly searched types of Reference Librarian jobs in Arizona? The most popular types of Reference Librarian jobs in Arizona are:
What are popular job titles related to Remote Reference Librarian jobs in Arizona? For Remote Reference Librarian jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Remote Reference Librarian jobs in Arizona look for? The top searched job categories for Remote Reference Librarian jobs in Arizona are:
What cities in Arizona are hiring for Remote Reference Librarian jobs? Cities in Arizona with the most Remote Reference Librarian job openings:
Infographic showing various Remote Reference Librarian job openings in Arizona as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 100% Remote job distribution.

Assistant Division Director

The State of Arizona

Phoenix, AZ • On-site, Remote

$64K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday

New


State Of Arizona rating

7.8

Company rating: 7.8 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

20th of 50 rated states


Job description

Assistant Division Director

Apply now Job No: 542898
Work Type: Full-time
Location: PHOENIX
Categories: Administrative Support/Customer Service, Misc/Other/Not Applicable

SECRETARY OF STATE (DEPT OF STATE) SECRETARY OF STATE (DEPT OF STATE)
The mission of the Office of the Arizona Secretary of State is to provide services throughout the state to:
Preserve our history
Promote engagement; and
Protect the future
The office strives to achieve this mission by being trusted, accessible, innovative, and secure
Assistant Division Director
Job Location:
Address: 1901 W Madison | Phoenix, AZ 85009
Posting Details:
Salary: $31.00/hour - $64,480 per year 
Grade: 22
First resume review will be Friday, August 28
Job Summary:

The State of Arizona Research Library, a branch of the Arizona State Library, Archives & Public Records, has a leadership opening for the role of Research Library Assistant Administrator with a specialty in Law Librarianship. Through supervising and mentoring staff, leading our general and law reference services and outreach efforts, and measuring our impact through analytics and other methods, the Assistant Administrator will be integral to fulfilling our goal of "Preserving Arizona, Providing Access." This position works closely with the Research Library Administrator to lead an exceptional team of professionals and paraprofessional staff tasked with "Preserving Arizona, Providing Access" through the stewardship of current and historically significant physical collections (Arizona Collection, Arizona Newspapers, Federal and State Documents, Law, Maps, and Patent and Trademark Resources) and digital collections (Arizona Memory Project, Reading Arizona). Visit azlibrary.gov/starl to learn more about our branch and its collections.
The Assistant Administrators area of impact will include:
Leadership
Supervise and mentor up to 3 - 4 professional and paraprofessional staff.
Work closely with and serve as back up to the Research Library Administrator.
Work collaboratively with all divisions within the Arizona Department of State, particularly with the Archives staff and the other Library Services branches.
Reference Services
Provide oversight of and participate in our team's reference activities.
Serve as the subject matter expert on Arizona law and answer law-related reference and research questions from state employees, researchers, and the public.
Oversee reading room rotation schedules for library staff and provide training and support to desk associates and reference librarians.
Understand and refine/reinforce policies and procedures.
Collect analytics.
Manage a grant-funded budget that supports reference services.
Outreach
Coordinate and lead local programming, tours, and outreach efforts to state agencies (including the legislature and the courts), genealogical societies, libraries, other organizations, and the public.
Provide instruction in Arizona legal research and in the use of common legal research resources.
Lead and/or participate in special statewide or national projects, such as Arizona Genealogy Day and the Law4AZ program.
Support social media outreach activities by submitting content (posts, blogs, videos).
If you are a librarian eager to make a difference for those researching Arizona's people, places, history, and government and thrive in a culture of curiosity, learning, customer service, and information access, please consider joining our team..

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

Supervise and mentor up to 3 - 4 professional and paraprofessional staff. Approve schedules, time sheets, monitor performance and complete assessments. Supervise hiring as needed.
Lead and coordinate programming, tours, and outreach efforts to a variety of audiences. Lead and/or participate in special statewide or national projects, such as Arizona Genealogy Day and Law4AZ. Support social media outreach activities by submitting content (posts, blogs, videos).
Manage and support the library's reference services. Serve as the subject matter expert on Arizona law and answer law-related reference questions. Oversee reading room rotation schedules for library staff and provide training and support to the desk associates and reference librarians. Understand and help refine policies and procedures and collect analytics. Manage a grant-funded budget that supports reference services.
Serve as backup and support the Administrator as needed and work collaboratively with all divisions of Arizona Department of State.

Knowledge, Skills & Abilities (KSAs):

Knowledge:
-Commercial databases; and library products and practices (e.g. library automation software, library cataloging and classification systems, Westlaw, etc.)
-LibAnswers, LibCal, LibGuides.
-Arizona history and government, as well as current events
-Arizona Revised Statutes, Arizona Administrative Code, legal reference resources and strategies
-Planning strategies and tools, as well as budgeting-Analytics using GA4 and other sources
Skills:
-Strong customer service and general/legal reference skills
-Strong personnel skills to mentor staff, team build and negotiate conflicts
-Strong computer skills including Windows, Word and Excel-Skill to operate library and office equipment, including microfilm readers, copiers, scanners
Abilities:
-Excellent written and oral communication abilities
-Ability to work with staff at all levels
-Ability to undertake a complex, extended project and see it to fruition
-Excellent attention to detail

Selective Preference(s):

MA in Library Science or related degree
Valid Arizona Driver's License

Pre-Employment Requirements:

Legal Reference training
Strong interest in state government and Arizona history
Experience managing personnel and projects
This position requires you to have an updated fingerprint card on file.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona offers a comprehensive benefits package to include:
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

Advertised: 07 Aug 2026 US Mountain Standard Time
Applications close:

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About State of Arizona

Sourced by ZipRecruiter

State of Arizona is not a conventional company, but the governmental structure presiding over the U.S. state of Arizona, headquartered in Phoenix, AZ. The State of Arizona operates within the industry of government administration and public services across various sectors including education, health, public safety, transportation, and economic services. These services are aimed to ensure the security, prosperity, and well-being of the Arizona citizens and communities. Founded on February 14, 1912, when Arizona became the 48th state to join the Union, the State of Arizona is committed to providing people-centric, efficient, and effective government. Its mission is to improve the quality of life for all Arizonans by providing a secure environment and advancing the state's economy.

Industry

Public administration

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

Year founded

1912