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Virtual Receptionist Jobs in Rochester, MN (NOW HIRING)

Shoptikal, LLC

Office Assistant/Receptionist

Rochester, MN · On-site

$16 - $22.40/hr

Office Assistant Pay rate is $16.00 to $22.40 per hour POSITION SUMMARY: Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments ...

O2B Early Education

Front Desk Receptionist

Rochester, MN · On-site

$15.25 - $19.50/hr

O2B Kids is a part of O2B Early Education which began in Gainesville, FL in 1998 and has grown widely throughout Florida, Georgia, Minnesota, Missouri, and Alabama with MANY locations on the horizon ...

Shopko Optical

Office Assistant/Receptionist

Rochester, MN · On-site

$16 - $22.40/hr

Office Assistant Pay rate is $16.00 to $22.40 per hour Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient ...

Mayo Clinic

Cytopathologist

Rochester, MN · On-site

$305K - $489K/yr

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are ...

Mayo Clinic

Neuroradiologist

Rochester, MN · On-site

$208K - $708K/yr

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are ...

Mayo Clinic

Hematopathologist

Rochester, MN · On-site

$305K - $489K/yr

Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are ...

Lennar

Field Customer Care Rep

Rochester, MN · On-site

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

Lennar Homes

Field Customer Care Rep

Rochester, MN · On-site

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

Lennar

Field Customer Care Rep

Rochester, MN · Remote

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

Lennar

Field Customer Care Rep

Rochester, MN · On-site

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

Lennar Corporation

Field Customer Care Rep

Rochester, MN · On-site

$32.96 - $37/hr

The role is dedicated to enhancing Customer Satisfaction by responding to Homeowner service requests quickly and professionally using remote assessment, digital communication, and virtual technology.

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Virtual Receptionist information

See Rochester, MN salary details

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How much do virtual receptionist jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for virtual receptionist in Rochester, MN is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

What Does a Virtual Receptionist Do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a Virtual Receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What are virtual receptionists?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.
More about Virtual Receptionist jobs
What are the most commonly searched types of Receptionist jobs in Rochester, MN? The most popular types of Receptionist jobs in Rochester, MN are:
What are popular job titles related to Virtual Receptionist jobs in Rochester, MN? For Virtual Receptionist jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Virtual Receptionist jobs in Rochester, MN look for? The top searched job categories for Virtual Receptionist jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Virtual Receptionist jobs? Cities near Rochester, MN with the most Virtual Receptionist job openings:
Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Rochester, MN as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,178 per year, or $17.4 per hour.

Office Assistant/Receptionist

Shoptikal, LLC

Rochester, MN • On-site

$16 - $22.40/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 14 days ago

Job description

Office Assistant Pay rate is $16.00 to $22.40 per hour
POSITION SUMMARY:
Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient's vision.
Taking Care of our teams who take Care of our Patients
  • Competitive Wages & Sales Incentives
  • Immediate Advancement opportunities
  • Competitive time off package including vacation pay, volunteer pay paid holidays, and a personal day
  • Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
  • Health & Wellbeing Benefits Medical, Life, Dental, vision, Short- & Long-term Disability
  • Voluntary/Cafeteria Offerings
  • Employee Assistance Program
  • On the Job Training & Certification
  • Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:
CUSTOMER SERVICE
• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Other duties as assigned
OPERATIONAL STANDARDS
• Confirm appointments
• Process transactions in the optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records
MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:
• High School Diploma or equivalent
• Previous experience in an office is preferred
• Basic computer skills
• Able to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Able to work cross-functionally with excellent attention to detail and follow through
• Solid interpersonal relationship skills
ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:
• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development
These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

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