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Virtual Receptionist Jobs in Puerto Rico (NOW HIRING)

Encompass Health

Receptionist

San Juan, PR

$15.50 - $20.25/hr

Receptionist Career Opportunity Valued for your Receptionist Skills Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist ...

BCForward

Receptionist

Aibonito, PR · On-site

$11 - $12/hr

Receptionist Location: Aibonito, PR 00705 Duration: 12 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to change. BCforward will ...

New

Pacs

$14.75 - $19.50/hr

Previous administrative or receptionist experience preferred. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or ...

Elevance Health

Cust Care Rep I-Bilingual (US)

San Juan, PR · On-site

$15.75 - $21.25/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

Elevance Health

PR

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

Elevance Health

Cust Care Rep I-Bilingual (US)

San Juan, PR

$15.75 - $21.25/hr

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation ...

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Virtual Receptionist information

What is a virtual receptionist?

Virtual receptionists are remote professionals who handle administrative and customer service tasks for businesses, such as answering phone calls, scheduling appointments, managing emails, and providing information to clients. They use digital tools and communication platforms to perform duties from a location outside the client’s office. This service helps businesses maintain a professional image, improve customer experience, and reduce overhead costs associated with hiring in-house staff. Virtual receptionists often support multiple clients and can offer services outside of regular business hours.

What does a virtual receptionist do?

A virtual receptionist provides remote customer service and administrative support for a company or organization. As a virtual receptionist, you typically work from home or another setting outside of a traditional office. Your responsibilities include answering and forwarding calls or emails, assisting customers or clients, and scheduling appointments. Other duties may include using office management software or communication technology to arrange schedules or meetings for your employer and communicate with staff members. You may also perform other administrative tasks as needed.

What are the key skills and qualifications needed to thrive as a virtual receptionist, and why are they important?

To thrive as a Virtual Receptionist, you need excellent verbal and written communication, strong organizational skills, and a high school diploma or equivalent. Familiarity with phone systems, scheduling software, and customer relationship management (CRM) tools is commonly required. Outstanding customer service, multitasking, and time management abilities set top performers apart in this role. These skills ensure efficient client interactions, smooth office operations, and a positive company image when working remotely.

How does a virtual receptionist typically collaborate with different departments or team members within a company?

As a virtual receptionist, you often serve as the first point of contact for clients and customers, which requires close coordination with various departments such as sales, customer support, and operations. You may relay messages, schedule appointments, and provide essential updates to the relevant teams to ensure smooth communication and workflow. Effective use of shared tools like CRM systems, instant messaging platforms, and scheduling software is common in this role, helping to keep everyone informed and organized. Building strong communication habits and maintaining clear records are key to successfully collaborating across remote or distributed teams.

What is the difference between Virtual Receptionist vs Administrative Assistant?

AspectVirtual ReceptionistAdministrative Assistant
CredentialsBasic computer skills, customer service experienceOffice administration, organizational skills, sometimes certifications
Work EnvironmentRemote, often from homeOffice or remote, depending on employer
Employer & Industry UsageBusinesses needing remote call handlingOrganizations requiring general administrative support
Common Search & Comparison IntentCustomer service, call handling, virtual supportOffice tasks, scheduling, correspondence

The Virtual Receptionist primarily handles incoming calls, customer inquiries, and provides remote front-desk support, often working from home. In contrast, an Administrative Assistant performs broader office tasks such as scheduling, filing, and correspondence, usually in an office setting. While both roles require organizational skills, the Virtual Receptionist focuses on communication and customer service remotely, whereas the Administrative Assistant supports overall office operations.

How does a virtual receptionist work?

A virtual receptionist is a remote professional who manages incoming calls, emails, and messages for a business using phone systems, email, and communication software. They handle scheduling, customer inquiries, and administrative tasks from a remote location, often working flexible hours and using tools like VoIP and CRM systems.

How much is a virtual receptionist?

The cost of hiring a virtual receptionist typically ranges from $10 to $30 per hour, depending on experience, skills, and the provider. Some companies offer flat monthly rates or package deals for ongoing services, which can reduce overall expenses for businesses. Virtual receptionists often use communication tools like VoIP and may require basic training or familiarity with scheduling and customer management software.
More about Virtual Receptionist jobs

What are the most commonly searched types of Receptionist jobs in Puerto Rico?

The most popular types of Receptionist jobs in Puerto Rico are:

What job categories do people searching Virtual Receptionist jobs in Puerto Rico look for?

The top searched job categories for Virtual Receptionist jobs in Puerto Rico are:

Virtual Receptionist jobs near you
Infographic showing various Virtual Receptionist job openings in Puerto Rico as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 50% Physical, 2% Hybrid, and 48% Remote job distribution.

Receptionist

Encompass Health

San Juan, PR

$15.50 - $20.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 423 frontline employees who took The Breakroom Quiz

414th of 891 rated healthcare providers

Job description

Receptionist Career Opportunity


Valued for your Receptionist Skills

Are you a friendly and organized individual with a passion for creating a welcoming atmosphere? Join our team as a Receptionist, where we believe in fostering careers close to home and heart. Be the first point of contact at our hospital, creating positive impressions and ensuring a smooth, friendly experience for visitors and callers. Your role as the face of our organization is pivotal, contributing to a warm environment aligned with your values. Operating the switchboard, managing front desk reception, and providing crucial clerical support across departments, your contributions ensure effective communication and operational efficiency. Ready to be a difference-maker in our welcoming hospital? Explore this Receptionist position with us.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits

At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.  

Become the Receptionist you always wanted to be

  • Answer all incoming calls and route to appropriate area or individual.
  • Greet all visitors; assist them in signing in and wearing badge.
  • Enter and scan deposits, charges, and adjustments as directed.
  • Run and distribute census reports each morning and at end of day.
  • Assist in the entry of information related to admits, discharges, and physician changes.
  • Scan all correspondence and any miscellaneous items.
  • Check all therapy charges and attach census to back of each therapist's batch.

Qualifications

  • High school diploma or equivalent preferred.
  • Working knowledge of switchboard equipment preferred.
  • Ability to use computer systems and complete data entry is preferred.
  • Knowledge of 10-key data entry method preferred.
  • Detail-oriented with the ability to coordinate, analyze, and make decisions.
  • Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

What Encompass Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

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