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Virtual Property Manager Jobs in Missouri (NOW HIRING)

Chubb

Senior Property Claim Specialist

Saint Louis, MO · On-site

$21.75 - $30/hr

Manage claims conducting virtual inspections, utilizing AI, and other virtual tools along with utilization of approved vendors to fully assess and adjust property losses. * Ensure virtual inspections ...

Chubb

Senior Property Claim Specialist

O Fallon, MO · On-site

$21.75 - $30/hr

Manage claims conducting virtual inspections, utilizing AI, and other virtual tools along with utilization of approved vendors to fully assess and adjust property losses. * Ensure virtual inspections ...

Chubb

Senior Property Claim Specialist

Saint Louis, MO

$21.75 - $30/hr

Manage claims conducting virtual inspections, utilizing AI, and other virtual tools along with utilization of approved vendors to fully assess and adjust property losses. * Ensure virtual inspections ...

Chubb

Senior Property Claim Specialist

O Fallon, MO · On-site

$21.75 - $30/hr

Manage claims conducting virtual inspections, utilizing AI, and other virtual tools along with utilization of approved vendors to fully assess and adjust property losses. * Ensure virtual inspections ...

HRM Services

Portfolio Support Technician

Ballwin, MO · On-site

Portfolio Support Technician Our Affordable Housing Property Management Company office is looking ... Ability to self-educate and learn from verbal, written and virtual training. * Strong critical ...

HRM Services

Area Manager

Brookline, MO · On-site

$55K - $70K/yr

Area Managers are responsible for the overall performance of each assigned property, including site ... Required to attend weekly virtual meetings as assigned by Executive Team * Regular financial and ...

HRM Services

Area Manager

Springfield, MO · Hybrid

$55K - $70K/yr

Area Managers are responsible for the overall performance of each assigned property, including site ... Required to attend weekly virtual meetings as assigned by Executive Team * Regular financial and ...

HRM Services

Area Manager

Brookline, MO · Hybrid

$55K - $70K/yr

Area Managers are responsible for the overall performance of each assigned property, including site ... Required to attend weekly virtual meetings as assigned by Executive Team * Regular financial and ...

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Virtual Property Manager information

What are the key skills and qualifications needed to thrive as a virtual property manager?

To thrive as a Virtual Property Manager, you need a solid understanding of property management principles, leasing regulations, and experience with remote operations, often supported by a real estate license or property management certification. Familiarity with property management software like AppFolio, Buildium, or Yardi, as well as virtual communication tools, is essential. Strong organizational skills, attention to detail, and proactive communication set top performers apart in a remote environment. These competencies ensure efficient property oversight, high tenant satisfaction, and effective handling of issues from a distance.

What is a virtual property manager?

A virtual property manager is a professional who oversees the management of rental properties remotely, using digital tools and platforms. They handle tasks such as tenant communication, rent collection, maintenance coordination, and marketing properties online. Virtual property managers use technology to streamline operations and often serve landlords who may not live near their rental properties. This role can be performed by individuals or companies specializing in remote property management solutions, offering flexibility and cost savings to property owners.

What is the difference between Virtual Property Manager vs Property Assistant?

AspectVirtual Property ManagerProperty Assistant
CredentialsReal estate or property management certifications often preferredLess formal, may not require certifications
Work EnvironmentRemote, online management of multiple propertiesOn-site or remote support for property tasks
Employer & Industry UsageProperty management companies, landlords, real estate firmsProperty management teams, leasing offices, landlords
Search & Comparison IntentUnderstanding remote property management rolesAssisting with property tasks and support roles

Virtual Property Managers focus on remotely overseeing multiple properties, handling tenant communications, rent collection, and maintenance coordination. Property Assistants typically support property managers with administrative and operational tasks, often working on-site or remotely. While both roles involve property management, Virtual Property Managers have a broader scope of responsibilities and require specific certifications, making them more specialized in remote management.

How does a virtual property manager typically collaborate with on-site staff and tenants to resolve maintenance issues?

As a Virtual Property Manager, you will often act as the central point of communication between tenants, property owners, and on-site maintenance teams. You'll coordinate repair requests, prioritize urgent matters, and ensure vendors or contractors are dispatched promptly, usually by leveraging property management software and communication tools. Clear, proactive communication is essential to keep all parties informed and to minimize delays, especially since you aren't physically present at the property. Building strong remote relationships with on-site staff and providing detailed instructions can help streamline issue resolution and improve tenant satisfaction.
What are popular job titles related to Virtual Property Manager jobs in Missouri? For Virtual Property Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Virtual Property Manager jobs in Missouri look for? The top searched job categories for Virtual Property Manager jobs in Missouri are:
What cities in Missouri are hiring for Virtual Property Manager jobs? Cities in Missouri with the most Virtual Property Manager job openings:
Virtual Property Manager jobs near you
Infographic showing various Virtual Property Manager job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Senior Property Claim Specialist

Chubb

Saint Louis, MO • On-site

$21.75 - $30/hr

Full-time

Posted 11 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

141st of 303 rated insurance

Job description


Senior Claims Specialist - Virtual Property Team Adjuster
Description
We are seeking a Senior Property Claims Specialist to join our Virtual Property Desk team, handling claims throughout North America. This role is based in Phoenix, AZ, and requires in-office work at our Phoenix Claims Center. The position is focused on desk claim handling, delivering exceptional customer service, and using virtual scoping and estimating tools, and AI-enabled technology to efficiently assess and resolve property losses. The successful candidate will be comfortable working in a digitally enabled environment, adaptable to change, and committed to delivering a best-in-class customer experience through innovation, accuracy, and efficiency.
Responsibilities:
  • Analyze initial reports and promptly reach out to insured parties with a high priority on first day contact.
  • Manage claims conducting virtual inspections, utilizing AI, and other virtual tools along with utilization of approved vendors to fully assess and adjust property losses.
  • Ensure virtual inspections are completed of properties to include investigating facts, evaluating damages, and writing estimates.
  • Investigate and adjust both personal and commercial property claims with exposures up to $500,000
  • Effectively evaluate contract language and identify coverage issues
  • Promptly and appropriately develop the claim file to provide accurate and timely investigation and loss analysis
  • Maintain an active file diary to move file toward resolution
  • Utilize digital technology to evaluate damage and scope and estimate virtually (e.g., using PLNAR) and compose estimates (e.g., Cotality Claim estimating platform).
  • Recognize and pursue recovery
  • Adhere to all statutory and regulatory fair claims practices.
  • Recognize and identify potential fraudulent claims.
  • Effectively control the use, work product, and expenses of outside vendors.
  • Effectively evaluate claim facts and negotiate claim settlements.
  • Be available for on call rotation during weekends and weekdays during times of heavy volume
  • Supports workload surges and/or Catastrophe Operations as needed to include working overtime during designated CATs.
  • Establish and maintain rapport with business partners including insureds, agents, and underwriters
  • Provide best in class service to a diverse client base that results highly satisfied clients

Qualifications
  • Exceptional Customer Service Abilities: Demonstrated commitment to delivering north star, best-in-class service to clients by addressing concerns promptly, professionally, and with empathy. Skilled in managing difficult conversations with clarity and composure while maintaining positive rapport. Consistently earns highly satisfied customer feedback (e.g., via survey responses and positive ad hoc customer commentary), reflecting a strong customer-first mindset.

  • Strong Organizational and Time Management Skills: Proven ability to manage multiple claims simultaneously, prioritizing tasks effectively to meet deadlines. Ability to maintain detailed and organized claim files that facilitate quick reference and decision-making.

  • Excellent Verbal and Written Communication Skills: Ability to articulate complex ideas clearly and concisely in both verbal and written formats. Proficient in drafting comprehensive reports and correspondence that comply with legal and company standards, ensuring clear communication with clients, colleagues, and vendors.

  • Proficiency in Investigation Techniques: Strong understanding of investigative methodologies, including how to gather, analyze, and interpret relevant information to assess claims accurately. Familiarity with evidence collection processes and conducting interviews to establish facts.

  • Technology Fluency and Digital Mindset: Demonstrates strong technological aptitude and the ability to effectively use virtual scoping and AI tools to validate scope, assess damages, and develop accurate estimates, to support efficient and thorough claim handling.

  • Adaptability to Change: Capable of maintaining effectiveness in rapidly changing environments, particularly during workload surges or crisis situations. Ability to remain calm and make informed decisions under pressure, contributing to efficient operations during catastrophic events. Ability to thrive in a dynamic environment, quickly learn new tools and processes, and remain effective as the organization evolves through transformation.

  • Team Collaboration Contributing to Team Goals: Develop and maintain strong business relationships with internal and external customers. Successfully contributes to the development and delivery of the team's goals, objectives, and results. Full knowledge of personal insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus. Demonstrated ability to learn commercial property contracts.

Experience & Education Requirements:
  • A 4-Year college degree or appx.is preferred, however equivalent work experience will be considered.
  • 2+ years of professional work experience, ideally in residential and commercial property claims.
  • 2+ years of customer service experience in a corporate environment is required.
  • Demonstrated ability to work effectively with insureds, vendors, agents, and internal business partners.
  • Strong analytical skills with the ability to evaluate, interpret, and apply information to support accurate claim decisions.
  • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally in a fast-paced environment.
  • Proven ability to work collaboratively in a team environment while also managing individual responsibilities independently.
  • Innovative and adaptable mindset, with the ability to manage multiple priorities, embrace change, and contribute to continuous improvement.
  • Strong customer service skills with a commitment to delivering a positive and professional client experience.
  • High level of comfort using computers and digital tools, including the ability to take detailed notes while on the phone and navigate multiple systems simultaneously.
  • Demonstrated ability to learn and use technology, including AI-enabled and virtual tools, to support efficient and accurate claim handling.

Licensure Requirement:
If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

What Chubb employees say

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About Chubb

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Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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