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Virtual Peer Support Jobs in Ohio (NOW HIRING)

The Christ Hospital

Virtual Nurse

Cincinnati, OH · On-site +1

... Supports self and peers in professional growth and development utilizing resources and opportunities within and outside of The Christ Hospital. 5. Participates in self and peer review activities to ...

The Christ Hospital

Virtual Nurse

Cincinnati, OH · On-site +1

... Supports self and peers in professional growth and development utilizing resources and opportunities within and outside of The Christ Hospital. 5. Participates in self and peer review activities to ...

Farmers Inc

Customer Retention Specialist

Dayton, OH · On-site

$13.75 - $19/hr

Provides peer support through on-the-job training and knowledge sharing. Role is hybrid to ... If you are not within 50 miles of one of these locations, you may still be considered for a virtual ...

Qualityip

Cloud Specialist

Kent, OH · On-site

... Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. Our ... Crewhu employee recognitionand peer-to-peer recognition platform, where team members can celebrate ...

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All JobsPeer Support JobsVirtual Peer Support JobsVirtual Peer Support Jobs in Ohio

Virtual Peer Support information

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$10

$18

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How much do virtual peer support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual peer support in Ohio is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.58 per hour, depending on experience, location, and employer.

What is a virtual peer support?

A Virtual Peer Support job involves providing emotional support, shared experiences, and guidance to individuals facing challenges, such as mental health issues, addiction recovery, or life transitions, through online platforms. Peer supporters use their lived experiences to offer understanding, encouragement, and resources to those in need. This role may include facilitating group discussions, one-on-one support sessions, and connecting individuals to helpful tools or services. The goal is to create a safe, empathetic, and supportive space for individuals seeking connection and assistance.

What are the typical challenges faced in a virtual peer support role and how can they be managed?

Virtual Peer Support professionals often encounter challenges such as building rapport with individuals remotely, ensuring privacy and confidentiality, and addressing emotional needs without face-to-face interaction. Managing these hurdles involves using clear communication, maintaining consistent virtual meeting schedules, and utilizing empathy to connect with clients. Many organizations offer training and regular team check-ins to help staff feel supported and equipped to handle sensitive situations. Staying proactive in learning about digital tools and mental health best practices also helps in delivering effective peer support and managing challenges. By fostering open communication and collaboration with colleagues, Virtual Peer Support workers can create a supportive network for both themselves and those they assist.

What are the key skills and qualifications needed to thrive in virtual peer support?

To thrive as a Virtual Peer Support, you should possess strong active listening skills, basic mental health knowledge, and relevant personal or peer support experience, sometimes backed by peer support specialist certification. Familiarity with secure video conferencing platforms, online community tools, and maintaining confidentiality using digital records is often required. Compassion, non-judgmental communication, and the ability to establish trust remotely are valuable soft skills in this role. These skills and qualities are essential for effectively supporting peers, fostering a safe environment, and promoting mental well-being in a virtual setting.

What are the most commonly searched types of Peer Support jobs in Ohio? The most popular types of Peer Support jobs in Ohio are:
What are popular job titles related to Virtual Peer Support jobs in Ohio? For Virtual Peer Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Peer Support jobs in Ohio look for? The top searched job categories for Virtual Peer Support jobs in Ohio are:
What cities in Ohio are hiring for Virtual Peer Support jobs? Cities in Ohio with the most Virtual Peer Support job openings:
Virtual Peer Support jobs near you
Infographic showing various Virtual Peer Support job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,000 per year, or $18.8 per hour.

Virtual Branch Service Representative (Call Center)

KEMBA Financial Credit Union

Columbus, OH

$15 - $19.25/hr

Full-time

Re-posted 21 days ago

Kemba Financial Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Title: Virtual Branch Services Representative

Reports to: Virtual Branch Services Supervisor or Manager

Supervises: None

Status: Non-Exempt

Objective

The Virtual Branch Services Representative will provide sales and service support for Member-based business. In doing so, the Associate will provide superior service on a compliant basis for all inbound/outbound Member activity that results from Member calls, e-mail, and Internet activity.

Duties and Responsibilities

  • Professionally service Member activity associated with loan and deposit services:
    • Provide accurate information for all products and services, as well as the status of all Member accounts
    • Open new membership and deposit accounts
    • Assume primary ownership over all Member issues by accurately documenting, researching, and resolving or escalating Member issues associated with any product or service
    • Cross-sell alternative or additional services where they best fit the Member’s needs
    • Provide basic financial services advice to Members that promotes their financial well-being
  • Provide a superior level of support for all MSRs and lending staff:
    • Assist in the development of competitive and/or Member information that will support sales initiatives
    • Act as liaison for MSRs and lending staff as needed to ensure timely and quality Member service
    • Assist other MSRs and lending staff based on work requirements
  • Meet or exceed all service and productivity goals established for this position
  • Maintain an up to date status of all sales support and processing activity with routine reporting to management
  • Perform all duties in a manner that is 100% compliant with KEMBA policy and procedures
  • Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
  • On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
  • Must be able to relate to other people beyond giving and receiving instructions:
    • Can get along with coworkers or peers without exhibiting behavioral extremes
    • Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
    • Respond appropriately to criticism from a supervisor
  • Performs other duties as required by management

Required Qualifications

  • High school diploma or equivalent education and experience
  • Prior experience in a customer service role
  • Strong organizational skills and attention to detail
  • Must value a high degree of accuracy and speed
  • Professional demeanor and ability to be “On Stage” for extended periods maintaining a positive attitude
  • Effective verbal and written communication skills
  • Must be able to easily adapt to quick changes in pace or workload

Desired Qualification

  • Prior experience in a financial/banking institution

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.

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