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Virtual Patient Observation Tech Jobs (NOW HIRING)

Cleveland Clinic

Virtual Patient Companion

Beachwood, OH · On-site

$15.25 - $19.60/hr

The Virtual Patient Companion provides continuous remote observation of patients across the Cleveland Clinic enterprise from a centralized monitoring location. Using a telemonitoring system ...

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Virtual Patient Observation Tech information

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How much do virtual patient observation tech jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for virtual patient observation tech in the United States is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.19 per hour, depending on experience, location, and employer.

What is a virtual patient observation tech?

A Virtual Patient Observation Tech, sometimes called a remote patient observer or virtual sitter, is a healthcare professional who monitors patients remotely using video and audio technology. Their main responsibility is to observe patients who are at risk of falling, self-harm, or other safety concerns and to alert on-site staff if intervention is needed. This role helps enhance patient safety while allowing healthcare facilities to efficiently allocate their staff resources. Virtual Patient Observation Techs typically work in a centralized monitoring center and communicate with clinical teams as necessary.

What are the key skills and qualifications needed to thrive as a virtual patient observation tech?

To thrive as a Virtual Patient Observation Tech, you need a high school diploma or equivalent, attention to detail, and a basic understanding of patient care protocols. Familiarity with remote video monitoring systems, electronic health records (EHRs), and hospital communication tools is typically required. Strong observational skills, clear communication, and the ability to remain calm under pressure are standout soft skills for this role. These abilities are crucial to ensuring patient safety, quickly responding to potential emergencies, and supporting clinical staff in a virtual environment.

What are some common challenges faced by virtual patient observation techs, and how can they be managed effectively?

Virtual Patient Observation Techs often face challenges such as maintaining constant vigilance over multiple patients remotely and recognizing subtle changes in patient behavior or condition through video monitoring. Staying focused during long shifts and effectively communicating concerns to on-site clinical teams are also key demands of the role. Successful techs use strong observational skills, take scheduled breaks to avoid fatigue, and develop clear protocols for escalating concerns. Regular training and collaboration with nursing staff help ensure patient safety and enhance overall team effectiveness.

What is the difference between Virtual Patient Observation Tech vs Patient Care Assistant?

AspectVirtual Patient Observation TechPatient Care Assistant
CredentialsHigh school diploma or equivalent; some roles may require certification in patient monitoringHigh school diploma or equivalent; certification varies by state
Work EnvironmentRemote monitoring settings, hospitals, or clinicsHospitals, nursing homes, or long-term care facilities
Employer & Industry UsageHealthcare facilities utilizing remote patient monitoringDirect patient care in healthcare settings
Common Search & ComparisonRemote patient monitoring, telehealth supportDirect patient assistance, bedside care

The Virtual Patient Observation Tech primarily monitors patients remotely, focusing on observation and alerting healthcare staff, while the Patient Care Assistant provides direct, hands-on care to patients. Both roles support patient health but differ in work environment and responsibilities.

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Virtual Patient Observation Tech jobs near you
Infographic showing various Virtual Patient Observation Tech job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,476 per year, or $18.5 per hour.

Virtual Patient Observation Supervisor

Saint Louis, MO • On-site, Remote

BJC HealthCare
Health Care and Social Assistance • 10K+ employees

7.6

Company rating: 7.6 out of 10

Based on 230 frontline employees who took The Breakroom Quiz

192nd of 896 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents

Learn more about BJC HealthCareexternal

$52K - $84K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Additional Information About the Role
Supervisor, Virtual Patient Observation (Dayshift)
BJC HealthCare is seeking a Supervisor, Virtual Patient Observation (VPO) to lead daily operations of our centralized virtual patient observation program.
Responsibilities:
  • Supervise Virtual Patient Observers
  • Manage admissions to the VPO program
  • Coordinate staffing and daily assignments
  • Review documentation and ensure quality standards
  • Lead process improvement initiatives
  • Support team development and patient safety efforts

Schedule:
  • Dayshift
  • Two 12-hour shifts and two 8-hour shifts weekly
  • Every other weekend
  • Holiday rotation

Location: BJC @ The Commons, Virtual Inpatient Care Services (2nd Floor)
Preferred Qualifications:
  • Department experience or previous team lead/supervisory experience
  • Strong communication and multitasking skills
  • Patient safety focused
  • Computer proficiency

Why Join Us? Be part of an innovative, centralized virtual care program that supports patient safety and healthcare excellence across the organization.
Overview
Preferred Qualifications
Role Purpose
The Centralized Telemetry Supervisor is responsible to the Telemetry Manager and all HSO patients across BJC (excluding IL hospitals). Assists Centralized Telemetry manager in daily operations management, including hiring, supervision and mentoring staff; preparing, maintaining and updating employee schedules, troubleshooting technical and employee relations issues; assists training coordinator with onboarding, orientation, and quality control; assists manager with budgetary and financial analysis and reporting.
Responsibilities
  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • May participate in the development of departmental staffing, revenue and/or expense budgets and having direct responsibility for adhering to those goals. This includes responding to changes in the business which may affect the ability to achieve the budget goals.
  • Assists with researching, evaluating, selecting and implementing systems which improve efficiency of work unit operations.
  • Assists manager with regulatory compliance and budgetary /revenue goals for department. Manages daily billing to capture revenue for patients being monitored for fewer than 12 - 24 hours. Monitors equipment inventory and usage; order supplies as needed for continuity of care and safety.
  • Builds relationships with other departments to ensure continuity and quality of patient care. Conduit between nursing staff and Monitor Technicians to resolve conflicts and elevate status and relationships of Monitor Technicians with nursing staff. Resolves critical issues and emergencies in absence of manager.

    • Minimum Requirements
    Education
  • High School Diploma or GED

    • Preferred Requirements
    Experience
  • 2-5 years

    • Supervisor Experience
  • 2-5 years

    • Benefits and Legal Statement
    BJC Total Rewards
    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary
    *Not all benefits apply to all jobs
    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
    BJC Healthcare logo

    About BJC Healthcare

    Sourced by ZipRecruiter

    BJC Healthcare, situated in Saint Louis, MO, US, is one of the largest healthcare organizations in the United States. Launched in 1993, BJC encompasses 15 hospitals and multiple health service organizations covering the metropolitan St. Louis area, mid-Missouri and Southern Illinois. This healthcare titan's services cover a vast field, from community health and wellness, to pediatric care, to advanced specialty care. BJC is well-known for its two nationally recognized hospitals, Barnes-Jewish Hospital and St. Louis Children's Hospital, both affiliated with Washington University School of Medicine. Its mission revolves around improving the health and well-being of the communities it serves through leadership, education, innovation, and excellence in medicine.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Saint Louis, MO, US

    View All BJC Healthcare Jobs

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