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Virtual Outsourcing Call Center Jobs (NOW HIRING)

MCI Careers

Call Center Representative

Tampa, FL · On-site

$14/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Addison, TX · Remote

$15.50 - $19.25/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Mesilla, NM · Remote

$15.75 - $19.75/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

Birmingham

Contact Center Manager

Birmingham, AL · On-site

Direct overall activities for inside sales call center staff, sales support staff, and outsource vendor through frequent assessment of performance to support attainment of consumer product sales ...

MCI Careers

Call Center Representative

Tampa, FL · Remote

$14.50 - $18.25/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Addison, TX · On-site

$15.50 - $19.25/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Mesilla, NM · On-site

$12 - $14.10/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Garden City, GA · On-site

$15 - $18.50/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

MCI Careers

Call Center Representative

Wichita, KS · On-site

$12 - $15/hr

... call center footprint and operations that extend across multiple countries ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ...

Birmingham

Contact Center Manager

Birmingham, AL

Direct overall activities for inside sales call center staff, sales support staff, and outsource vendor through frequent assessment of performance to support attainment of consumer product sales ...

MCI Careers

Experienced Call Center Trainer

Killeen, TX · On-site

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ...

MCI Careers

Experienced Call Center Trainer

Addison, TX · On-site

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Experience with LMS platforms and virtual training tools. * Knowledge of adult learning principles ...

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Virtual Outsourcing Call Center information

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How much do virtual outsourcing call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for virtual outsourcing call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A virtual outsourcing call center agent can potentially earn $10,000 a month through high-volume sales, performance bonuses, or managing multiple accounts. Success in this role often depends on strong communication skills, experience, and the ability to handle a large workload remotely.

What are some common challenges faced when working in a virtual outsourcing call center, and how can they be managed?

One of the most common challenges in a virtual outsourcing call center is maintaining clear communication and collaboration across remote teams, which can lead to misunderstandings or delays if not managed properly. Additionally, staying motivated and focused while working from home requires strong self-discipline and time management skills. Most companies provide regular virtual meetings, clear performance metrics, and collaboration tools to support employees. Being proactive in seeking feedback and staying connected with your team can help ensure a smooth workflow and professional growth.

What are the key skills and qualifications needed to thrive as a Virtual Outsourcing Call Center Agent, and why are they important?

To thrive as a Virtual Outsourcing Call Center Agent, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP systems, and ticketing platforms is typically required. Strong problem-solving skills, patience, and adaptability help agents deliver exceptional customer service and resolve issues efficiently. These skills are crucial for maintaining high customer satisfaction and meeting service level targets in a remote, fast-paced environment.

How to make $1000 a week remote?

A virtual outsourcing call center agent can earn $1000 a week by working multiple shifts, handling high-volume customer calls, and developing specialized skills such as technical support or sales. Consistent performance, good communication skills, and experience with call center software can help increase earning potential. Some roles may require certifications or training to qualify for higher-paying positions.

How to become a virtual call center?

To work as a virtual call center agent, you typically need a reliable internet connection, a quiet workspace, and basic computer skills. Many companies require customer service experience and may prefer familiarity with call center software or CRM tools; some roles also require specific certifications or training programs. Applying through online job boards or company websites is common for finding virtual call center positions.

What is a Virtual Outsourcing Call Center?

A Virtual Outsourcing Call Center is a service where customer support or telemarketing operations are handled remotely by agents who are not physically present in a central office. These agents typically work from home or various locations using internet-based technology to manage calls, emails, and chats. Businesses use virtual call centers to reduce costs, access a wider talent pool, and offer extended hours of service. The outsourcing aspect means that the call center services are provided by a third-party company rather than the business itself. This model is popular across industries for its flexibility and scalability.

How can I make 2000 a week working from home?

A virtual outsourcing call center agent can earn $2,000 weekly by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing earnings may involve developing strong communication skills, gaining relevant certifications, and working for companies that offer competitive pay rates or performance bonuses.
What cities are hiring for Virtual Outsourcing Call Center jobs? Cities with the most Virtual Outsourcing Call Center job openings:
What are the most commonly searched types of Outsourcing Call Center jobs? The most popular types of Outsourcing Call Center jobs are:
What states have the most Virtual Outsourcing Call Center jobs? States with the most job openings for Virtual Outsourcing Call Center jobs include:
Virtual Outsourcing Call Center jobs near you
Call Center Medical Receptionist

Call Center Medical Receptionist

Arroyo Vista Family Health Center

Los Angeles, CA

$17.75 - $21.50/hr

Other

Posted 24 days ago

Job description

Call Center Medical Receptionist

Under the supervision of the Clinic Operations Manager, the Call Center Medical Receptionist serves as primary contact for patient telephone access to Arroyo Vista Family Health Center clinics. The Call Center Medical Receptionist answers, greets, screens, and directs incoming and outgoing telephone calls, electronic messages and other web-based communications. Responds to basic inquiries and refers to appropriate clinic personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including voice and email systems. The Call Center Medical Receptionist is cross-trained with medical reception duties to schedule and confirm initial and follow-up medical appointments, registers patients and performs insurance verification.

Duties and Responsibilities:

  1. Responsible for welcoming patients and visitors in a friendly, professional and courteous manner via telephone, telehealth or in person appointment
  2. Responsible for answering multi-telephone lines, ensuring that all calls are channeled to, and responded by the appropriate personnel
  3. Responsible for completing "warm telephone transfer" to appropriate personnel.
  4. Responsible for collaborating with outsourcing call center agents as needed (if applicable).
  5. Responsible for verifying patient demographics at each patient contact via phone, telehealth or in person appointment.
  6. Responsible for scheduling appointments for all clinic sites and provide general agency program information.
  7. Responsible for registering patients and entering patient demographics in the Practice Management System (PM).
  8. Responsible for initiating patient encounters with appropriate pay code for telephonic, telehealth or in-person visits.
  9. Responsible for assuring that patient registration, medical history, and consent and privacy forms are thoroughly completed and signed on an annual basis.
  10. Responsible for verifying patient insurance and eligibility prior to the patient's office visit.
  11. Responsible for monitoring appointment request via electronic patient communication systems e.g. Caremessage, patient portal and internal clinical tasking.
  12. Responsible to communicate effectively with the billing staff for financial screening and cashier services.
  13. Responsible to communicate effectively with the Managed Care Department for assistance with Primary Care Provider or Health Plan assignments.
  14. Responsible for obtaining and distributing Patient Perception Surveys to patients.
  15. Responsible for communicating in an effective and professional manner with Physicians, ancillary departments, nursing, office staff, Health plan representatives, patients and their families.
  16. Responsible for actively participating in the Environment of Care Program.
  17. Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices.
  18. Performs other duties as necessary.

Requirements:

  1. Six months to one year experience as a medical receptionist.
  2. Strong telephone etiquette.
  3. Excellent verbal and written communication skills.
  4. Knowledge of HIPPA compliance preferred.
  5. Knowledge of medical terminology, insurance plans and eligibility requirements.
  6. High school graduate or GED certification.
  7. Bilingual (English/Spanish).
  8. Computer experience with excellent computer skills in a Microsoft Windows environment.
  9. Access to automobile with valid California driver's license and state mandated automobile insurance.
  10. Work schedule to include evenings, overtime, and weekends as needed.
  11. Ability to type 35 wpm.
  12. Ability to deal effectively with the patient, staff, and visitors.

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