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Part Time Outsourcing Call Center Jobs (NOW HIRING)

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

... and part time positions available! CALL CENTER PRIMARY RESPONSIBILITIES: Each Call Center Team ... Member provides direct customer service through oral and written communication via phone call and ...

Answer Plus Las Vegas

Call Center Agent

Henderson, NV · On-site

$17/hr

Immediately hiring Part Time Call Center Agents at Answer Plus Las Vegas! Call Center Agents at APLV provide friendly, professional, and comprehensive support to our clients' customers. Using ...

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How much do part time outsourcing call center jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for part time outsourcing call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Part Time Outsourcing Call Center?

A Part Time Outsourcing Call Center is a service provider that handles customer support, sales, or other communication tasks for businesses, but employs staff who work part-time hours. These centers allow companies to outsource their customer interactions to skilled agents without hiring full-time employees. This flexible arrangement helps businesses manage costs, scale operations during peak times, and provide support outside of regular business hours.

What is the difference between Part Time Outsourcing Call Center vs Customer Service Representative?

AspectPart Time Outsourcing Call CenterCustomer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service skills
Work EnvironmentRemote or office-based, call center settingOffice or remote, customer-facing or phone-based
Employer & IndustryOutsourcing companies, call centers for various industriesCompanies across industries, customer service departments
Search & Comparison IntentPart Time Outsourcing Call Center vs Customer Service Representative

While both roles involve customer interaction, a Part Time Outsourcing Call Center typically refers to a flexible, often remote position within an outsourcing firm handling calls for multiple clients. A Customer Service Representative usually works directly for a specific company, providing support to its customers. The key differences lie in the work setting, employer type, and scope of responsibilities, with outsourcing roles often offering more flexible hours and varied client interactions.

What are the typical challenges faced by part-time employees in an outsourcing call center, and how can they be managed?

Part-time employees in outsourcing call centers often face challenges such as adapting to rotating shifts, handling high call volumes, and mastering product knowledge quickly. Effective time management and strong communication skills are essential to balance workload and meet performance targets. Many call centers offer structured training, mentoring, and support from team leaders to help part-time staff adjust and excel in their roles. Open communication with supervisors and leveraging available resources can greatly ease the transition and improve job satisfaction.

What are the key skills and qualifications needed to thrive as a Part Time Outsourcing Call Center Representative, and why are they important?

To thrive as a Part Time Outsourcing Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is usually required. Patience, active listening, and the ability to stay calm under pressure are standout soft skills in this role. These competencies are vital to efficiently resolve customer issues, ensure satisfaction, and maintain high service standards in a dynamic environment.
What cities are hiring for Part Time Outsourcing Call Center jobs? Cities with the most Part Time Outsourcing Call Center job openings:
What are the most commonly searched types of Outsourcing Call Center jobs? The most popular types of Outsourcing Call Center jobs are:
What states have the most Part Time Outsourcing Call Center jobs? States with the most job openings for Part Time Outsourcing Call Center jobs include:
Part Time Outsourcing Call Center jobs near you
Call Center

Call Center

Menards, Inc.

Eau Claire, WI • On-site

$18.25/hr

Full-time, Part-time

Medical, Dental

Posted 10 days ago

Menards rating

7.3

Company rating: 7.3 out of 10

Based on 951 frontline employees who took The Breakroom Quiz

6th of 43 rated home improvement retailers

Job description

Menards is seeking customer-focused individuals to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner! Full time and part time positions available!
CALL CENTER PRIMARY RESPONSIBILITIES:
Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.
  • Process sales and special orders based on Customer requests and need
  • Provide clarification on Menards return policies and process returns accurately
  • Ability to work both independently and on a team in a fast-paced work environment
  • Ability to solve customer concerns and provide effective solutions in timely manner

Call Center hours of Operations are Sunday - Saturday 7:00am - 7:00pm.
Part Time: starting at $16.35/hour
  • Flexible scheduling during Call Center hours of operation
  • PM availability preferred,
  • weekend availability is required

Full Time: starting at $18.25/hour
  • Must be available to work up to 40 hours/week
  • Ideal availability would be 10:00am - 7:00pm
  • every other weekend is required.

Additional Requirements:
  • Must be able to work ONSITE at the General Office in Eau Claire, WI
  • Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
  • Opportunities to work occasional overtime including weekends and holidays
  • High school diploma or equivalent
  • Strong customer service skills and the ability to handle customer inquiries in a professional manner

BENEFITS:
  • Extra $3 per hour for weekend shifts
  • Flexible Scheduling
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities

Menards Call Center Team Members work as a Team with one goal in mind - Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!
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What Menards employees say

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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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