Position: Business Office ManagerFull Time Equivalency: Full Time
Hours/Week: 36 hours/week
Compensation: $22.00 hours/week
Reports to: Director of Operations
Job Code: OPS-BO-MGR
Posted Date: 7/27/2026
Organization OverviewSince 1906 YWCA Utah has been a voice for women, a force for change, and a place for hope. Our enduring belief is that better lives for women – all women – will lead to stronger families and communities. YWCA is Utah’s most comprehensive provider of family violence services; our programs include walk-in services and a crisis line, emergency shelter, transitional housing, children’s programs, and a vast array of supportive services. In addition to our work in the area of family violence, the YWCA also reaches out broadly into the community with offerings for every woman, including a nationally accredited childcare and early education center, leadership opportunities for women at all life stages, and opportunities to participate more fully in civic life.
Mission: YWCA Utah is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.
Benefits – 30 hours/week or more
In addition to being a part of an organization dedicated to race & gender equity in Utah, benefits of working at YWCA include:
- Paid Parental Leave (sixteen weeks for birthing parent, eight weeks for nonbirthing parent, adoptive parent, or surrogateintended parent, and four weeks for foster placement)
- Generous package of vacation, sick, and bereavement time available to all employees (amount accrued varies based on hours/week)
- Health, dental, vision, voluntary life, accident, and hospital indemnity insurance eligibility for employees, partners, and dependents
- 15 paid holidays
- Employer retirement contribution of up to 10.5% of gross annual salary when eligible
- Professional development with internal and external training opportunities
- Free Employee Assistance Program providing counseling options to employees, partners, and dependents
Position SummaryThe Business Office Coordinator manages the business office and its administrative functions, develops and implements systems and processes, and supports campus operations. This role provides administrative support that helps staff do their jobs well and strengthens connections with donors, vendors, volunteers, and other partners. The position works closely with colleagues across the organization and includes a 90-day probationary period.
Essential Job Functions
Business Office- Receive and receipt for cash receivables including but not limited to contributions, receivables, and inkind donations, and process refunds following established procedures.
- Process petty cash requests, childcare billing, credit card processing, data entry, and other financial and clerical tasks.
- Provide support to all staff, including but not limited to: o Work with development department on procedures and processes for the receipt of donations.
- Help YWCA staff secure items needed to do their jobs by fulfilling equipment and office supply requests; assisting with purchase orders; offering basic administrative support; assisting with special events; and doing basic data entry as requested. o Provide accounting/bookkeeping support for internal control, separation of duties, and staff capacity (e.g., funds received, special events, petty cash).
- Provide primary front desk coverage during business hours. Arrange alternate coverage when personally unavailable to ensure the reception area remains staffed at all times.
In-Kind Donations Oversight and Coordination
- Provide oversight of the inkind donations process, partnering closely with Volunteers and the DV Services Team, who support inkind donation processing.
- Support donation dropoff scheduling and communication with donors, staff, and internal teams as needed.
- Review and help determine where donated items should be distributed based on current program and operational priorities.
- Coordinate movement of donations to appropriate campus locations and departments, including food services and designated food pantry locations (KRH, Shelter, FJC).
- Help maintain organized donation storage areas that promote efficiency, cleanliness, safety, and accessibility.
- Track overall donation flow and communicate regularly with relevant staff regarding inventory, needs, and gaps.
Office equipment, supplies, facilities rental
- Secure and maintain a checkout system for the use of all electronic and virtual meeting equipment (including projectors, T.V.’s, cameras, etc.).
- Assist with setting up audiovisual equipment, computers, conference calls, and room reservations as requested. Train other staff as needed.
- Maintain office equipment (copiers, printers, phones, fax, postage meter) and provide timely troubleshooting to minimize downtime.
- Procure and maintain inventory of office supplies, stationery, and other program supplies.
- Fulfil supply requests and ensure that resource rooms throughout campus are stocked with adequate paper, supplies, and forms.
- Prepare and clean workspaces for onboarding and offboarded employees.
Campus Communications and Operations- Maintain current assigned parking spaces and monitor use of the YWCA parking lot and parking garage so that only authorized persons are parking there; and update vehicle information/registration information required in vehicles, database, and files.
- Work with Maintenance staff and Director of Operations to track onsite vendors and notify staff of vendors presence on campus.
- Oversee functionality and weekly updates of campus communications monitors.
Building Security- Control building access by utilizing precautionary procedures. Recognize or identify individuals before allowing them entry.
Additional Duties & Responsibilities- Maintain complete, accurate, and timely records in accordance with agency, contractual, and legal requirements.
- Know and follow all established organizational and program/department related policies, procedures and protocols.
- Satisfactorily perform all duties outlined in this job description.
- Uphold and act in accordance with the mission of the organization.
- Model YWCA community standards and encourage program participants and other staff to follow them.
- Monitor campus security in collaboration with all staff to protect the safety and wellbeing of program participants, staff, and visitors.
- Attend all required staff meetings, supervision, trainings, and other requested activities.
- Maintain all certifications and licensing related to role, program licensing, and grant standards including but not limited to: CPR, First Aid, Food Handlers Permit, etc.
- Demonstrate commitment to understanding and using Sanctuary Model principles, language, and tools in daily work.
Ideal candidate qualities:1. Welcoming & inclusive personality
2. General knowledge of direct victim services, violence against women and sexual violence issues; gender and race equity, from a feminist perspective.
3. Understanding of equity, anti-oppression, and trauma-informed philosophies.
Qualifications- Understanding of, and commitment to, YWCA Utah's mission, values, and philosophy — including the elimination of racism, empowerment of women, cultural diversity, and antioppression and social justice work.
- Ability to work scheduled hours regularly, rarely weekends and evenings are required.
- Proficiency with general office duties, computer systems and technology.
- Excellent writing, interpersonal communication, and public speaking skills.
- Demonstrated ability to work independently, manage time, evaluate progress, and adjust activities to complete projects within established time frame.
- Demonstrated experience functioning within multidisciplinary settings.
- Skilled in establishing effective working relationships.
- Ability to collaborate and invite collaboration.
- Able to demonstrate skills in effective communication, conflict resolution and problem solving.
- If driving on business, a valid Utah driver’s license, access to an automobile, and valid auto insurance are required.
- Must be able to pass a Department of Health and Human Services background check, EVerify, and i9 requirements.
Physical/Sensory DemandsWork is generally performed in a safe office environment. The employee regularly sits, stands, and walks for extended periods; uses a computer and telephone; and performs repetitive hand/wrist motions.
Equal Opportunity EmployerYWCA Utah is an Equal Opportunity Employer committed to building a diverse team that reflects the communities we serve. We strongly encourage women, people of color, LGBTQ+ individuals, people with disabilities, and others from historically underrepresented communities to apply — even if you don't meet every listed qualification. If you need assistance or a reasonable accommodation during the application process, please request it — no applicant will be penalized for doing so.