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Virtual Observer Jobs in Maryland (NOW HIRING)

Evaluate patients/residents to collect data, observe condition and report changes in condition ... Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled ...

Evaluate patients/residents to collect data, observe condition and report changes in condition ... Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled ...

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Virtual Observer information

What is a virtual observer?

Virtual Observers are professionals who remotely monitor activities, environments, or processes through digital platforms, often using video feeds or specialized software. They are commonly employed in healthcare, security, customer service, and workplace safety to ensure compliance with protocols, detect issues, and provide real-time feedback. Their role helps organizations maintain safety and efficiency without needing to have someone physically present at the location being observed.

How does a virtual observer typically interact with healthcare staff during their shift?

As a Virtual Observer, you play a crucial role in patient safety by monitoring multiple patients remotely via video feeds. You collaborate closely with onsite healthcare staff, such as nurses and patient care technicians, by promptly communicating any concerning behaviors or incidents you observe. Effective communication and clear reporting are essential, as you may need to alert the care team in real time to prevent falls, self-harm, or other safety risks. This collaborative approach helps ensure a safer environment for patients and supports the clinical team in delivering attentive care.

What are the key skills and qualifications needed to thrive as a virtual observer, and why are they important?

To thrive as a Virtual Observer, you need strong attention to detail, situational awareness, and familiarity with surveillance protocols, often supported by a background in security or healthcare monitoring. Proficiency in using remote video monitoring systems, incident reporting software, and secure communication platforms is typically required. Excellent communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills enable Virtual Observers to effectively detect and report safety risks or unusual activity, ensuring prompt intervention and maintaining a safe environment.

What is the difference between Virtual Observer vs Video Surveillance Operator?

AspectVirtual Observer
CertificationsTypically requires security or surveillance certifications, such as CCTV or security guard licenses
Work EnvironmentRemote, monitoring security footage via computer systems
Employer & IndustrySecurity firms, property management, or surveillance companies
Job FocusMonitoring multiple video feeds for suspicious activity, reporting incidents

The Virtual Observer and Video Surveillance Operator roles both involve monitoring security footage, often requiring similar certifications. However, Virtual Observers usually work remotely, focusing on overseeing multiple feeds from a distance, while Video Surveillance Operators may work on-site or in control rooms. Both roles are common in security industries, with overlapping skills but differing work environments and responsibilities.

What are popular job titles related to Virtual Observer jobs in Maryland?

For Virtual Observer jobs in Maryland, the most frequently searched job titles are:

What cities in Maryland are hiring for Virtual Observer jobs?

Cities in Maryland with the most Virtual Observer job openings:

Nurse-RN International

Genesis Healthcare Services

Baltimore, MD • On-site

$40 - $43/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Genesis HealthCare rating

5.7

Company rating: 5.7 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

151st of 242 rated social care providers


Job description

Overview

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

Under the direction of the RN Nursing Supervisor, Unit Manager, ADON or ADON -- Unit, or DON, the International Registered Nurse -- RN will participate in a structured orientation and training program with no direct patient care until all licensing requirements are met. During the orientation period, the International RN will participate in job shadowing, along with the completion of any online training and compliance modules as required.

*View implementing and managing patient care

*Watch care planning

*Observe how to delegate care responsibilities to staff

*Watch staff supervision to ensure that delegated tasks and interventions are implemented appropriately and per policy

*Observe how to evaluate and adjust the plan of care to achieve patient goals and minimize re-hospitalizations.

Qualifications

*Graduate of an approved school of nursing is required.

*Must be currently licensed by a U.S State Board of Nursing or must have applied for license endorsement with their assigned state and awaiting approval.

*Must be able to read, write, speak and understand the spoken English language to ensure the safety and wellbeing of our patients and visitors at the work site when responding to their medical and physical needs.

*Must maintain current BLS/CPR certification

Benefits

*Variable compensation plans

*Tuition, Travel, and Wireless Service Discounts

*Employee Assistance Program to support mental health

*Employee Foundation to financially assist through unforeseen hardships

*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off

*Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members

*On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned

We also offer several voluntary insurances such as:

*Pet Insurance

*Term and Whole Life Insurance

*Short-term Disability

*Hospital Indemnity

*Personal Accident

*Critical Illness

*Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range

USD $40.00 - USD $43.00 /Hr.

Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.


What Genesis HealthCare employees say

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