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Virtual Navigator Jobs in California (NOW HIRING)

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Virtual Navigator information

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$13

$22

$33

How much do virtual navigator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual navigator in California is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $24.66 per hour, depending on experience, location, and employer.

What is a virtual navigator?

Virtual Navigators are professionals who assist individuals by providing guidance, support, and resources remotely, often through phone calls, video chats, or online platforms. Their primary role is to help clients navigate complex systems, such as healthcare, education, or social services, by answering questions, coordinating services, and connecting them to appropriate resources. Virtual Navigators leverage technology to offer personalized assistance and ensure clients receive the help they need, regardless of location.

How do virtual navigators collaborate with healthcare providers and patients to ensure seamless care coordination?

Virtual Navigators play a crucial role in bridging communication between patients and healthcare providers, often working remotely as part of a multidisciplinary team. They routinely coordinate appointments, provide follow-up information, and help patients understand their care plans, ensuring that no critical steps are missed. Effective Virtual Navigators use digital tools to track patient progress while keeping providers updated about any emerging needs or barriers. This collaborative approach not only streamlines the patient experience but also helps healthcare teams deliver more personalized and effective care.

What are the key skills and qualifications needed to thrive as a virtual navigator, and why are they important?

To thrive as a Virtual Navigator, you need strong problem-solving abilities, customer service experience, and familiarity with remote communication, often supported by a background in healthcare navigation or patient advocacy. Knowledge of telehealth platforms, electronic health records (EHR) systems, and secure messaging tools is typically required. Excellent communication, empathy, and organizational skills help individuals excel in assisting patients and coordinating care remotely. These skills ensure patients receive timely guidance and support, enabling effective navigation of complex healthcare systems from a distance.

What is the difference between Virtual Navigator vs Virtual Assistant?

AspectVirtual NavigatorVirtual Assistant
Required CredentialsBasic tech skills, possibly certifications in navigation or related fieldsAdministrative skills, often with office software proficiency
Work EnvironmentRemote, often in tech or customer service sectorsRemote, administrative or personal support roles
Employer & Industry UsageTech companies, travel agencies, customer supportBusinesses, entrepreneurs, executives
Common Search & ComparisonOften compared for remote support roles involving navigation or guidanceMore general administrative support roles

The main difference is that Virtual Navigators typically focus on guiding users through digital platforms or services, requiring specific tech skills, while Virtual Assistants handle administrative tasks, scheduling, and communication support. Both roles are remote and in the virtual support industry, but they serve different functions based on skills and employer needs.

What are popular job titles related to Virtual Navigator jobs in California? For Virtual Navigator jobs in California, the most frequently searched job titles are:
What job categories do people searching Virtual Navigator jobs in California look for? The top searched job categories for Virtual Navigator jobs in California are:
What cities in California are hiring for Virtual Navigator jobs? Cities in California with the most Virtual Navigator job openings:
Virtual Navigator jobs near you
Infographic showing various Virtual Navigator job openings in California as of July 2026, with employment types broken down into 2% Internship, 1% As Needed, 79% Full Time, 16% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,041 per year, or $22.6 per hour.

Sr Oncology Nurse Navigator

City of Hope

Irwindale, CA • On-site

Other

Posted 27 days ago

City Of Hope rating

8.4

Company rating: 8.4 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

25th of 887 rated healthcare providers

Job description

Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position Summary
The Senior Oncology Nurse Navigator (SONN) utilizes their oncology-specific clinical knowledge to provide individualized assistance to patients, families, and caregivers to help overcome health care system constraints and facilitate timely access to quality medical and psychosocial care from screening and pre-diagnosis of cancer throughout all phases of the cancer continuum. You will play a pivotal role in providing crucial support for our telehealth virtual program, known as Hope Virtual. You will lead a small team of Medical Assistants and oversee the telehealth and in-basket management needs of a select group of City of Hope physicians. This position combines technology and patient care, offering an exceptional opportunity to contribute to the mission of a leading cancer treatment provider. This position is listed for full-time (exempt), Monday-Friday, and day shifts. The SONN will work onsite out of the Rivergrade Administration Center in Irwindale, California.
For more details - https://www.cityofhope.org/patients/your-first-visit/hope-virtual
As a successful candidate, you will:

  • Ensure the smooth operation of Hope Virtual, including telehealth consultations, in-basket management, and patient support.
  • Collaborate with physicians to deliver high-quality remote patient care in various clinical areas, including Infusion, Medical Oncology, Surgical Oncology, and Hematology.
  • Implement and maintain clinical quality standards, telehealth protocols, and best practices, ensuring adherence to City of Hope's rigorous care standards.
  • Leads oncology navigation and community-based patient support efforts, with responsibility for transitional care management, return-to-care coordination, and tracking quality metrics to improve access, continuity, and outcomes.
  • Lead and be a resource for a small team of Medical assistants in the field.
  • Provide continuous education and training opportunities for your team to enhance their skills and knowledge, keeping them up-to-date with the latest advancements in telehealth care.
  • Travel to meet with team members in person as needed, fostering close collaboration and providing hands-on support.
Your qualifications should include:
  • Bachelor's degree in nursing
  • Current California RN license
  • Minimum of five (5) years of professional nursing experience to include three (3) years of oncology experience
  • Basic Life Support (BLS) card through American Heart Association (AHA)
  • Current National certification relevant to area of expertise. Certification required within one (1) year of hire.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.
City of Hope is an equal opportunity employer.
To learn more about our Comprehensive Benefits, please Click Here .

What City Of Hope employees say

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About City of Hope

Sourced by ZipRecruiter

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases. Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hopes translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hopes specialized cancer expertise. City of Hope is ranked among the nations Best Hospitals in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Duarte, CA, US

Year founded

1913

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