Job Description:
Provide real-time technical administration support for environments and supported applications technologies (WebLogic, PeopleSoft, UC4,Hyperion, Oracle Identity Manager, Apache, Oracle DBMS, Unix)
Maintain detailed understanding of all activities in the focus technology supported by the client in the current environment
Research and resolve technical issues - defined and undefined, simple or moderately complex related to system, OS, architecture, network, performance, and web applications
Maintain day-to-day client activities and correspondence for in the absence of direct leadership
Support Production and non-Production environments, including break-fix responsibilities
Participate in 24x7 on-call support rotation for specific environment including 1st-contact triage for technical application problems
Perform technical migrations and code migrations between environments
Support HA & DR approach for all applications
Support DBA relationship with the team
Maintain security architecture related to all the environments, includes detailing security, network and monitoring requirements
Compile appropriate reports (i.e. weekly status reports, monthly performance and monthly SLA report for application specific and infrastructure components)
Maintain documentation regarding environment specific configuration
Work with other application teams to ensure consistency across environments
Ensure all proper change management and problem management processes are followed including identifying the overall architectural impacts when there are changes to the application environment
Participate in infrastructure, database and application upgrades as appropriate
Collaborating directly with client team members for day-to-day operational support, issue resolution & escalation
Resource management for self; no performance management responsibilities.
Basic Qualifications:
2 -4 years of application admin support experience in a business critical production environment with one or more of the following:
PeopleSoft
Hyperion Essbase
UC4
Oracle Service Bus
Oracle Identity / Access Management
2 years of Operating System experience or formal training (Unix preferred)
1 year of relational database experience or formal training (Oracle preferred)
Additional Preferred Skills, not required:
1. Understanding of Disaster Recovery procedures
2. Understanding of Database Administration activities
3. Understanding of Java run-time environment / Java virtual machine
1. Good communication (written and oral) and interpersonal skills
2. Good customer service skills
3. Ability to resolve technical issues, and escalate for assistance as appropriate
4. Ability to participate in rotating 24x7 on-call support
5. Ability to work over-time as needed
Hiring only on W2
Thank you ,
Asma Khan Suri....
317-217-8729